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Customer Service contact centre advisor
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Stonewater
08 Oct, 2026
Permanent
Contact Centre Advisor
Stonewater Bournemouth, UK
Contact Centre Advisor Location: While this role is hybrid (% based at our Bournemouth Hub and the rest from home), you ll initially be office-based until you ve successfully completed your probation period. Salary: £28,500 per annum Hours per week: 37.5 & 30 If you re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it s about helping people, problem solving, supporting communities, and being part of a team that cares. We have the following opportunities available; x 3 Permanent, Full Time (37.5 hours per week) x 1 Permanent, Part Time (30 hours per week, Mon, Wed, Thurs and Fri) Why you ll love working with us A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge...
Search Consultancy Ltd
07 Oct, 2026
Permanent
Customer Service Manager
Search Consultancy Ltd Manchester, UK
Contact Centre Sales & Service Manager Location: Worsley, Manchester Salary: 40,000- 50,000 depending on experience Bonus: Up to 25% performance-related Hours: Full-time, permanent Office-based An exciting opportunity to make your mark We're working with an established and growing consumer-focused business that is entering an exciting period of growth, development and transformation. As part of this next chapter, they are looking to appoint an experienced Contact Centre Sales & Service Manager to take ownership of their customer contact operation and play a key role in shaping its future. This is a fantastic opportunity for an ambitious contact centre leader who enjoys being hands-on, commercially focused and close to the operation. You'll have the opportunity to develop people, improve performance, introduce new ways of working and make a tangible impact on both customer experience and revenue. The Role Leading a team of approximately 14 Contact Centre Advisors,...
Blue Arrow
15 Oct, 2026
Temporary
Technical Customer Support Advisor
£13.61 - £20.42 hourly
Blue Arrow Bargate, Belper DE56 1SQ, UK
Technical Customer Support Advisor - Belper Blue Arrow is recruiting for Technical Customer Support Advisors to join a leading organisation in Belper. If you're passionate about customer service, enjoy solving problems, and have strong communication skills, this could be the perfect opportunity for you. This is a temporary ongoing position for 6 months and the potential to secure a permanent role. Location: Belper, Derbyshire - site based role. Pay Rate: 13.61 per hour Overtime Rate: 20.42 per hour (for all hours worked over 39.5 per week) Hours: 39.5 hours per week Start Date: Monday 2nd November About the Technical Customer Support Advisor Role As a Technical Customer Support Advisor , you will provide first-class support to customers across a variety of communication channels. Combining excellent customer service with technical problem-solving skills, you'll help customers resolve issues, support connected products and services, and ensure a positive...
Blue Arrow
15 Oct, 2026
Temporary
Customer Service Advisor
£13.61 - £20.42 hourly
Blue Arrow Bargate, Belper DE56 1SQ, UK
Customer Service Advisor (Inbound Calls) Temporary Ongoing Opportunity Full Training Provided Blue Arrow is delighted to be supporting our client with their upcoming winter recruitment campaign and is currently recruiting for Customer Service Advisors (Inbound Calls) to join a busy and professional contact centre team. This is an excellent opportunity to join a well-established organisation, with full paid training provided and the potential for the role to become permanent for successful candidates. Location: Belper, Derbyshire Training Location: Denby, Derbyshire (first 4 weeks) Contract: Temporary ongoing assignment Pay Rate: 13.61 per hour Overtime & Weekend Rate: 20.42 per hour Hours: 39.5 hours per week The Role As a Customer Service Advisor, you will be the first point of contact for customers, handling inbound calls, resolving queries, updating customer information, and delivering an excellent customer experience. Full training will be...
DB
14 Oct, 2026
Contract
Customer Service Advisor
Diamond Blaque HR Solutions London, UK
Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent, Call Handler or Customer Support Advisor looking for a new opportunity in Enfield or North London? We are recruiting confident, resilient and service-driven professionals with high-volume inbound call experience to join a busy local authority customer services team. As the first point of contact for residents, you will handle telephone enquiries and provide accurate, customer-focused support across a range of council services. The role uses your communication, active listening, complaint handling, de-escalation, problem-solving, and first-contact resolution skills in a fast-paced public-sector contact centre. What You'll Be Doing Handling high-volume inbound calls and delivering professional telephone-based customer service. Resolving council-wide enquiries at first contact and signposting residents to the right service when needed. Managing complaints, vulnerable-customer...
CW
14 Oct, 2026
Permanent
Customer Service Advisor - Property Management
Clive Watkin Birkenhead, UK
Job Description We are looking for an enthusiastic and highly motivated Customer Service Advisor (Also known locally as a Property Manager ) to complement our Property Management Team within our Lettings Department in Birkenhead: The Wirral . As a Customer Service Advisor, you will provide property management and tenancy support services to branches, landlords and tenants. Starting Salary £25,000 What's in it for you as a Customer Service Advisor? Get full training and development A good understanding of the residential lettings industry Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Customer Service Advisor. Act as a central point of contact managing the effective resolution of queries from clients and colleagues Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety...
Search Consultancy Ltd
13 Oct, 2026
Permanent
Customer Service & Sales Advisor
Search Consultancy Ltd Bradford, UK
Customer Service & Sales Advisor Location: Bradford, BD3 Salary: 24,735 basic + uncapped bonus Hours: Mon-Thurs 9am-5:30pm Fri 10am-4pm Contract: Full-time, permanent Holidays: 25 days + bank holidays + option to buy/sell 5 days + additional leave for international holidays Hybrid working - following completion of probation period Are you passionate about delivering outstanding customer experiences and looking for a role that combines service with sales? Join a fast-growing Bradford-based business as a Customer Service & Sales Advisor , where your enthusiasm and people skills will be rewarded with great pay, supportive training, and real career development. What You'll Be Doing: Responding to inbound calls and warm leads from customers who've requested a call via the website (dealing with the renewal process for an insurance policy) Taking a consultative approach to understand customer needs and guide them to the right solution...
Pontoon
08 Oct, 2026
Temporary
Customer Service Advisor
Pontoon Edinburgh, UK
Job Title : Customer Service Advisor Location : Edinburgh City Centre - EH3 Pay Rate : 14.40p/hr Hours : Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 12 months Start Date : Dec 7th 2026 - additional start dates may be available in Jan 2027 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing...
Huntress - Crawley
07 Oct, 2026
Temporary
Temporary Customer Service Advisor
Huntress - Crawley Haywards Heath, UK
Temporary Customer Service Advisor - Haywards Heath - Must be a driver to get to this location Temporary- 2 months Monday to Friday, 35 hours per week 8:30am to 4:30pm, Hybrid working, 2 days per week in the office 15.63 per hour A fantastic opportunity has arisen for an experienced Customer Service Advisor to join a well-known charities on a temporary basis, starting at the end of October for 2 months. The role is busy and people-focused and requires someone who enjoys speaking to customers and supporters, communicates with care and builds lasting relationships. Key responsibilities: Acting as the first point of contact for supporters by phone, email and letter Handling donations and enquiries promptly, aiming to resolve queries first time Supporting people sensitively on emotional matters, including legacies and in memory giving Making outbound calls to develop and retain supporter relationships Identifying opportunities such as Gift Aid and passing on...
Search Consultancy Ltd
01 Oct, 2026
Permanent
Customer Service Advisor
Search Consultancy Ltd Yorkshire, UK
Customer Service Advisor - Telephone-Based Location: Leeds, Rothwell LS10 Salary: 12.71ph - 26,450 per annum Hours: Full-Time - 40 hours per week - rotating shift pattern between 7am-7pm Contract: Temporary ongoing with a chance to go permanent Start date: ASAP No experience needed - just a good work ethic, positive attitude and strong people skills! We are recruiting on behalf of a well-established organisation for a Customer Service Advisor to join their busy and supportive customer contact team based in Rothwell, Leeds (LS10) . This is an excellent opportunity for an individual with strong communication skills who enjoys helping customers and delivering a high standard of service. With hybrid working, full training and genuine long-term career prospects, this role would suit someone looking to build a career within customer services. The Role As a Customer Service Advisor, you will be the first point of contact for customers, handling enquiries over the...
Gi Group
01 Oct, 2026
Temporary
Customer Service Advisor
Gi Group Surrey, UK
Customer Contact Advisor Full-time Monday to Friday 13.00 per hour About the role Our client is seeking a proactive Customer Contact Adviser to manage and support a portfolio of customer accounts and driver routes for the division. You will be responsible for delivering excellent customer service, retaining and developing accounts, and working closely with our drivers and operations team to ensure smooth, accurate deliveries. Key Responsibilities Build and maintain strong relationships with allocated customer accounts Make outbound and inbound calls to customers, processing orders, exchanges and sanitisation Accurately input and update all orders on system and ensure they are allocated to the correct delivery routes Carry out daily route calls to customers, amending deliveries as required Take ownership of customer queries, resolving them within agreed timescales Work closely with drivers to maintain accurate route and customer data Complete all...
Pontoon
26 Sep, 2026
Contract
Customer Service Advisor
Pontoon Manchester, UK
JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Manchester City Centre - Piccadilly HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which means working 3 days per week from home, subject to training sign-off. START DATE : 30th November CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Lex brand. As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of...
Huntress - Maidstone
26 Sep, 2026
Temporary
Customer Service & Connections Advisor
£13.89 - £14.67 hourly
Huntress - Maidstone Cambuslang, Glasgow, UK
Customer Service & Connections Advisor Location: Cambuslang Hourly rate: 13.89 per hour, increasing after 6 months to 14.67 Job Type: Full-time, ongoing temporary role Hours: Monday to Friday Are you a confident communicator who enjoys helping people and finding solutions? We're looking for a Customer Service & Connections Advisor to join a busy and supportive team in Cambuslang. This is a great opportunity for someone with customer service experience who is looking for a role where they can build their skills, gain valuable experience and develop their career. You'll be one of the key points of contact for customers, helping with enquiries, answering questions and making sure customers receive a professional and helpful service. What will you be doing? Dealing with customer enquiries by phone, email and online Providing clear and accurate information to customers Investigating and resolving queries, making sure issues are followed through Building positive...
Pontoon
22 Sep, 2026
Temporary
Customer Service Advisor
Pontoon Cardiff, UK
JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Cardiff City Centre - John Street HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. START DATE : 16th November CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Black Horse brand. As a...
Pontoon
15 Oct, 2026
Temporary
Customer Service Advisor
Pontoon Leeds, UK
Job Title: Customer Advisor Location: Leeds city centre Pay Rate: 14.02p/hr Hours: Monday - Friday. Rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary Start Date : 7th December The Stockbroking Senior Customer Advisor offers a dynamic entry point into the financial services sector, particularly within the stockbroking domain. You'll grow and learn in an environment that recognises the importance of team collaboration through building relationships with customers and colleagues. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. We put the customer at the heart of everything we do...
TH
09 Oct, 2026
Contract
Housing Team Leader
The Hyde Group London, UK
Housing Team Leader Location : Brent Salary : £40,400 to £45,000 Fixed Term Contract / Secondment until December 2028 Hyde is looking for a Housing Team Leader to lead and support a frontline housing team, helping to deliver a proactive, customer-focused service for our customers. As a Housing Team Leader at Hyde, you will manage and develop a team, providing guidance on complex housing matters and ensuring services are delivered effectively, in line with performance targets, contractual requirements and customer expectations. You will also drive the delivery of a comprehensive housing service that meets the needs and expectations of residents and stakeholders, with a strong focus on continuous improvement. Key Duties Advise and support the team in handling complex housing matters, fostering a strong performance culture to meet targets and resolve enquiries at the first point of contact. Investigate and resolve complaints about Housing and ASB...
Future Publishing
08 Oct, 2026
Full Time
SEO & GEO Account Manager
Future Publishing Cardiff, UK
Who we are We create trusted, expert content that helps millions of people discover more about the things they love, need and care about. From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day. Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world. We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions. Behind it all are our people - passionate experts, creators, innovators and problem-solvers who are shaping the future of media. The Team You’ll Join  The Audience AI team sits at the heart of Future’s AI strategy. Operating across the UK and US, with partners around the globe, we focus on increasing the visibility of our brands across LLMs and other AI platforms, scaling...
Adecco
02 Oct, 2026
Permanent
Customer Service Advisor - FULL TIME
Adecco Warwickshire, UK
Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick In Office: Mon-Thurs Friday (Hybrid) What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your...
South East Water
01 Oct, 2026
Permanent
Customer Service Advisor
South East Water Snodland, UK
Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...
Office Angels
30 Sep, 2026
Temporary
Temporary Entry Level Customer Service Advisor
Office Angels Salford, UK
Entry Level Customer Service Advisor Salford (M50) Parking Onsite Monday-Friday 9am-5pm 12.71 per hour ASAP- End of December 2026 Our client in the retail industry, is seeking a motivated Temporary Entry Level Customer Service Advisor to enhance their customer support team. This temporary position is perfect for individuals eager to gain valuable office experience while providing exceptional service to customers. With the role until the end of 2026, this role is particularly well-suited for recent graduates who have experience in face-to-face customer service and are looking to expand their skill set. Key Responsibilities: Deliver high-quality customer support across various channels, primarily through telephone interactions, as well as email, tickets and live chat. Handle both inbound and outbound customer calls with professionalism, calmness and a helpful demeanour. Manage customer service tickets and live chat conversations effectively. Respond...
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