RM Recruit is working in partnership with our Lambeth based housing client to recruit an experienced Customer Services Officer to join their London Housing Team for a period of 4 months. There is a strong likelihood of this role transitioning into a permanent placement for the right candidate. This is an excellent opportunity for an experienced customer service professional with a strong background in housing and, in particular, housing repairs to join a busy and resident-focused housing service. As Customer Services Officer, you will provide a high-quality, responsive and efficient housing management service to residents and leaseholders. You will act as a key first point of contact for residents, responding to telephone and email enquiries relating to housing management and repairs. You will also provide administrative support to the wider London Housing Team and work closely with colleagues to ensure resident enquiries, repairs and actions are progressed efficiently....

Regional Customer Care Manager Location: We are recruiting across a number of regions throughout England Salary: Competitive, DOE + Company Car / Car Allowance Contract: Full time, Permanent Benefits: Discretionary Bonus Scheme, Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Make a real difference to the customer experience At Sustainable Building Services, we deliver domestic retrofit and energy-efficiency programmes in occupied homes across the UK. Our work can transform homes and improve energy efficiency, but how we communicate and support customers throughout that journey matters just as much. We re looking for four experienced Regional Customer Care Managers to lead our regional customer care function and Customer Liaison Officer team in the below regions: North West East Midlands & West Yorkshire Midlands South This is a leadership and...

Regional Customer Care Manager Location: We are recruiting across a number of regions throughout England Salary: Competitive, DOE + Company Car / Car Allowance Contract: Full time, Permanent Benefits: Discretionary Bonus Scheme, Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Make a real difference to the customer experience At Sustainable Building Services, we deliver domestic retrofit and energy-efficiency programmes in occupied homes across the UK. Our work can transform homes and improve energy efficiency, but how we communicate and support customers throughout that journey matters just as much. We re looking for four experienced Regional Customer Care Managers to lead our regional customer care function and Customer Liaison Officer team in the below regions: North West East Midlands & West Yorkshire Midlands South This is a leadership and...

LOCATION: The Forge SHIFT PATTERN: 5 days over 7, 40 hours per week PAY RATE: £13.09 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Job Purpose:  The Customer Service Officer is responsible for providing a welcoming, professional and high-quality customer service experience to all visitors, retailers and stakeholders within the shopping centre.  The role acts as a key point of contact for customers, assisting with enquiries, providing information about the centre and its facilities, supporting centre promotions and events, and helping to ensure that visitors have a positive and enjoyable...

Are you fluent in French and English? Do you have exceptional Account Management skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Account Manager, you will manage key accounts for this busy food company. Job Title: French Customer Account Manager Location: Ashford, Kent Hours: Monday - Friday 8:30am - 5pm Hybrid: Yes, 4 days office based and 1 day a week working from home Salary: 30,000 - 32,000 Annual leave: 25 days+Bank holidays Your main responsibilities would be: Manage key global accounts Create long lasting customer relationships Process orders manage delivery queries Handle occasional complaints Prepare debit and credit notes Improve processes You'll be the perfect candidate for this position if you have the following skills and experience: Fluent French speaker Excellent account management and customer service experience Supply chain knowledge Excellent attention to detail...

Customer Service Representative East Grinstead, RH19 (Hybrid) Contract: Permanent Salary: 26,460- 29,244 per annum Monday-Friday (8am-5pm or 9am-6pm) Driving Licence Required We're recruiting a Customer Service Representative (Logistics) to join a growing third-party fulfilment and delivery business. You'll be the key day-to-day contact for a portfolio of clients, ensuring queries are handled professionally, issues are resolved quickly, and service levels are consistently met. This is not transport planning or route scheduling. It's a customer-first coordination role, supporting and working closely with clients and internal teams to deliver a smooth experience end-to-end. Customer Service Representative Responsibilities: Acting as the first point of contact for client enquiries via phone and email Managing day-to-day queries and problems, keeping clients updated with clear timelines and outcomes Using CRM/ticketing systems to log, track and progress requests...

Customer Service Administrator Location: Middleton Contract: Temporary, Initial 3-Month Contract Start Date: 5th October Pay Rate: 12.76 per hour Hours: Monday to Friday, 9:00am - 5:30pm About the Role We are currently recruiting for a Customer Service Administrator to join a busy and fast-paced customer experience team based in Middleton. This is an excellent opportunity for a customer-focused administrator looking for an immediate start within a supportive and professional environment. Initially offered on a 3-month temporary contract, there is potential for the assignment to be extended and opportunities for permanent employment for the right candidate. You will be responsible for handling customer enquiries, supporting administrative processes, and ensuring customers receive an excellent service throughout their journey. Key Responsibilities Providing excellent customer service via inbound and outbound communication channels Managing customer enquiries and administrative...

Job Type: Fixed Term Contract - 12 Months Start Date: ASAP Industry: Construction Location: Litton Cheney / Wellington / WFH Salary & Package: Competitive, depending on experience The Role & About the Client ITS Building People are currently recruiting for an experienced Customer Service Coordinator on behalf of a well-established housebuilding contractor. This is an excellent opportunity to join a growing business where you will act as the main point of contact for homeowners, managing defects, maintenance issues and customer enquiries throughout the aftercare period. Key Responsibilities Include, But Are Not Limited To: Acting as the first point of contact for homeowners regarding defects, maintenance and general enquiries. Managing and tracking reported defects through to completion. Coordinating contractors, suppliers and site teams to arrange remedial works. Scheduling inspections, remedial works and follow-up visits. Maintaining...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Sunday's: 17.48 Sunday's after 8pm - Midnight 19.73 Overtime/Bank Holidays - 20.97 Overtime/Bank Holidays 8pm - Midnight - 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 All Shift will have Flex start times within 45 min window. Shifts and Start time will be provided 4 weeks in advance Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Sunday's: 17.48 Sunday's after 8pm - Midnight 19.73 Overtime/Bank Holidays - 20.97 Overtime/Bank Holidays 8pm - Midnight - 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 All Shift will have Flex start times within 45 min window. Shifts and Start time will be provided 4 weeks in advance Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading...

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Executive Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: 27,000 Duration: 12 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch) Annual leave: 25 days + Bank holidays Development opportunities:...

Do you currently work within administration, operations or warehousing? Looking for a new challenge and a new role where you can develop and grow your career? This is a fantastic opportunity to step into a newly created role where you will learn every area of the business, be involved in business improvement and where your hard work and dedication could mean you can quickly develop into a management position! Job Title: Operations Coordinator Salary: 35,000 - 40,000 DOE Location: Wincanton Hours: Full time (37.5 hours per week, Monday to Friday) hours could be flexible for the right person Benefits: 25 days holiday, free parking, contributory pension Company: A local engineering firm who manufacture and resell their products. A small team of who are all committed to quality and service ensuring their product meets the demanding needs of the customer. Role: This is a newly created role and an exciting opportunity to join the company at a time of growth. You will...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of (Apply online only) Monday to Friday (No Saturday shifts) Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of (Apply online only) Monday to Friday (No Saturday shifts) Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of (Apply online only) Monday to Friday (No Saturday shifts) Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and...

Customer Service Representative - Complaints A well-established and growing manufacturing business is seeking a proactive and customer-focused Customer Service Representative to join its customer support team. This is an excellent opportunity for an individual who enjoys solving problems, building customer relationships, and delivering first-class service in a fast-paced environment. The successful candidate will act as a key point of contact for customers, ensuring enquiries and issues are resolved efficiently while working closely with internal departments to deliver a seamless customer experience. Key Responsibilities Respond to customer enquiries via email in a professional and timely manner. Process returns and provide updates regarding orders and customer requests. Investigate and resolve customer complaints, ensuring positive outcomes wherever possible. Maintain accurate records of customer interactions using CRM and business systems. Liaise with production,...

Temporary Receptionist / Administrator Location: Glasgow, South Side Pay Rate: 15.00 per hour Start Date: Immediate Duration: Ongoing Assignment (up to 6 months) Hours: 9:00 AM - 5:00 PM, Monday to Friday Contract: Full-time, Temporary Office Angels are proud to be recruiting on behalf of our client for a professional and friendly Receptionist to join their team on a long-term temporary basis. This is an excellent opportunity for someone who enjoys delivering outstanding customer service and being the first point of contact for visitors, tenants, and contractors. Key Responsibilities: Answering and directing incoming calls Meeting and greeting visitors. Assisting tenants with enquiries, in person and over email. Scheduling appointments for various departments Managing incoming and outgoing mail and deliveries Acting as the first point of contact for contractors accessing the building Ensuring reception and front-of-house areas remain organised and...

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...

Are you fluent in French and English? Do you have exceptional Customer service skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Care Representative, you will be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost-effective way. Job Title: French Customer Care Representative Location: Ashford, free parking Hours: Monday - Friday 9am - 5:15pm, with flexibility required to occasionally start earlier/finish later Hybrid: Yes, 4 days office based and 1 day a week working from home, after successful completion of training period Salary: Please call us on (phone number removed) for further details Company benefits: 25 days annual leave + Bank holidays Profit Sharing Plan Bonus Company Pension Employee Assistance Programme Life Assurance and Group Income Protection...