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Business Stream
03 Mar, 2026
Permanent
Customer Service Adviser
£25,887 - £26,500 yearly
Business Stream Edinburgh, UK
Got a gift for connecting with people? You could be our next quick thinking Customer Service Adviser. We need someone special to make every interaction with our customers count. About the role We're looking for a dedicated Customer Service Adviser to handle customer calls and deliver exceptional support to our valued customers. In this role, you’ll be the first point of contact, providing answers to inquiries, troubleshooting problems, and ensuring customer satisfaction. What makes you just right for us? We need a people person who genuinely loves interacting with others. When it comes to customers, you’ll be warm and empathetic while bringing a reassuring calm to customers when they need to talk to us. As you’ll receive a wide range of queries from a wide range of customers, you’ll be adaptable, flexible and able to put yourself in their shoes. You’ll be the first point of contact for many of our customers, and a vital part of who we are and how our customers see...
Office Angels
20 Mar, 2026
Permanent
Temporary Customer Service Administrator - Immediate Start
Office Angels Sherborne DT9, UK
Job Title: Temporary Customer Service Administrator Location: Sherborne Hours: Monday to Friday, 8am - 4pm or 9am - 5pm Hourly rate: 13.45 per hour Benefits whilst you are temping through Office Angels: Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of support We are seeking a reliable and passionate Customer Service Administrator to join a welcoming and supportive team due to an increase in business levels. You main responsibilities will be answer incoming calls and make outgoing calls to existing customers, whilst always providing a high level of customer service. This role is temporary for a minimum of 2 -3 months therefore you must be available immediately and able to commit to...
Gleeson Recruitment Group
20 Mar, 2026
Permanent
Senior Customer Service and Retention Officer
Gleeson Recruitment Group Birmingham, UK
Job title: Senior Customer Service and Retention Officer Location: Hybrid (3 days office-based, 2 days remote) Birmingham Contract: Permanent, full-time Start date: March - April 2026 Salary: 26,000- 26,500 The role On behalf of our client, we are recruiting a Senior Customer Service and Retention Officer to play a pivotal role in delivering exceptional customer experiences while driving retention and continuous improvement. This is a hands-on, senior operational role combining frontline customer support with coaching, process ownership, and retention strategy. You will work closely with the Customer Service Lead to ensure smooth day-to-day operations, strong team performance, and a consistently high standard of service. Key Requirements Remain operationally active, handling customer calls, emails and live chats Achieve individual KPIs and retention targets while supporting overall team performance Act as the first point of contact for day-to-day...
Capita
20 Mar, 2026
Full Time
Customer Service Representatives - Start Dates 20th April and 27th April
Capita Liverpool, UK
Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start dates will be Monday 20th April and Monday 27th April 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Dates 20th April and 27th April Job Description: What you’ll be doing:...
Capita
20 Mar, 2026
Full Time
Customer Service Representatives - Start Dates 20th April and 27th April
Capita Sheffield, UK
Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start dates will be Monday 20th April and Monday 27th April. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Dates 20th April and 27th April Job Description: What you’ll be doing:...
Search
19 Mar, 2026
Permanent
Customer Service Administrator
Search Leeds, UK
Customer Service Administrator Salary: 24,785 Location: Leeds City Centre (Hybrid working) Hours: Mon-Fri, 37.5 hours per week Full-time, Permanent Position We are seeking a highly organised and proactive individual to join our client's Remortgage Department in Leeds. In this role, you will support the efficient management and processing of remortgage transactions while delivering a high quality, professional service to clients, borrowers, and third parties. You will thrive in a fast paced, high volume environment and play a key role in ensuring cases progress smoothly through to completion. No previous experience is required for this position, the successful candidate will have excellent communication and customer service skills, as well as be organised, with strong attention to detail. The Key Responsibilities of the Customer Service Administrator: Liaise professionally by telephone with clients, borrowers, lenders, and external parties Work towards monthly...
Sequence HQ
19 Mar, 2026
Permanent
Customer Service Advisor
Sequence HQ Norwich, UK
Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Norwich. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £23,875 What's in it for you? Support in training towards ARLA - NFOPP qualifications Basic salary £23,875 Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will...
Plum Personnel
17 Mar, 2026
Permanent
Customer Service Specialist
Plum Personnel Birmingham, UK
Customer Service Specialist Birmingham central (hybrid after probation) £30,000 £32,000 + 10% Bonus + fantastic Benefits package (see below) Working Hours: 7:00 3:30 / 8:00 4:30 (either or/or a mix of the two) Are you passionate about delivering world-class customer service while navigating the fast-paced world of international logistics? We re looking for a Customer Service professional who can provide exceptional support to our international dealer network, based in the Middle East and Africa. We are seeking someone who understands Ex Works shipments, who also has an understanding of global import/export processes (although this is handled by a team in Holland) Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Handling international orders and co-ordinating shipments together with the team in Holland, ensuring all regulations and compliance is met Managing...
Smurfit Westrock
17 Mar, 2026
Permanent
Customer Service Executive
Smurfit Westrock Chesterfield, UK
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role The team are recruiting for a Customer Service Executive to join the Markham Vale site. This role will report directly to the Customer Service Manager and will support our drive to offer best in class Customer Service and ease of business. The purpose of the role is to contribute to the site's sales development through effective delivery of best in class customer service to existing and potential accounts. Primary responsibilities will...
Office Angels
17 Mar, 2026
Permanent
Customer Service Executive
Office Angels Gloucestershire, UK
Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: £26,500 per annum Hours 09.00-17.30 (08.30-17.00) Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are sent within specified timelines. Conducting regular...
CMA CGM (UK) Shipping Limited
17 Mar, 2026
Permanent
Customer Service Team Leader
CMA CGM (UK) Shipping Limited Liverpool, UK
CMA CGM ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. JOB PURPOSE Customer Service Team Leader is instrumental in leading a team of Customer Experience specialists to deliver excellent levels of service to our...
Maximus
17 Mar, 2026
Permanent
Customer Service Trainer - Adult Skills WYCA
Maximus Bradford, UK
Pre-course assessments and Planning: • Administer screeners, initial and diagnostics assessments for each learner, and subsequently develop and maintain tailored ILPs (inc. action plans) to include SMART targets. Plan lessons effectively and ensure that activities are innovative and differentiated towards individual learners (e.g. contextualised to their personal learning goals/chosen employment sector), and that learner support is effectively assessed, reviewed, implemented, and evaluated (where required) throughout the learner's journey. Training Delivery: • Deliver accredited and/or non-accredited training programmes to 19+ Adults in subject areas that are required for contract requirements (multi-disciplinary Trainers will be prioritised during selection) • Train, assess, motivate, mentor and support learners, assisting them to develop personal and social skills to better prepare them for work and independence. • Deliver outstanding teaching, learning and...
CMA CGM (UK) Shipping Limited
17 Mar, 2026
Permanent
Customer Service Advisor
CMA CGM (UK) Shipping Limited Liverpool, UK
CMA CGM ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in...
CMA CGM (UK) Shipping Limited
17 Mar, 2026
Permanent
Customer Service Apprentice
CMA CGM (UK) Shipping Limited Liverpool, UK
ABOUT US WHO ARE CMA CGM? Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs 160.000 people worldwide. WHAT DOES IT MEAN TO WORK AT CMA CGM? At CMA CGM Group, we move the world and ideas forward. And our 160,000 people move with us. Across oceans, through the air, and along global supply chains, careers here are shaped by motion, growth, and collective momentum.Our promise to you, is that we offer a workplace where people broaden their horizons, embrace challenges, develop new skills, and make a...
Countrywide HQ
17 Mar, 2026
Permanent
Customer Service Advisor
Countrywide HQ Plymouth, UK
Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Plympton. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £24,670 What's in it for you? Support in training towards ARLA - NFOPP qualifications Basic salary £24,670, additional £1,000 once qualified Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to...
Countrywide HQ
17 Mar, 2026
Permanent
Customer Service Advisor
Countrywide HQ Nottingham, UK
Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Annesley. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. What's in it for you? Support in training towards ARLA - NFOPP qualifications Basic salary Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and...
Clive Watkin
17 Mar, 2026
Permanent
Customer Service Advisor
Clive Watkin Birkenhead, UK
Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Birkenhead. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £25,000 What's in it for you? Support in training towards ARLA - NFOPP qualifications Basic salary £25,000 Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You...
Beresford Adams
17 Mar, 2026
Permanent
Customer Service Advisor
Beresford Adams Llandudno LL30, UK
Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Property Management Centre in Llandudno. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £25,150 What's in it for you? Support in training towards Level 3 qualifications, with £1,000 salary increase on passing Basic salary £25,000 Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to...
Search
14 Mar, 2026
Contract
Customer Service Executive
Search Edinburgh, UK
Customer Service Executive - Investments Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team. Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds. Start date - ASAP Salary - 28,000 - DOE with fantastic benefits such as performance related bonus yearly, Hybrid working, Excellent Pension scheme, Private health and so on. Working Hours - Monday to Friday - 35 Hours 9am - 5pm - 1 hour Lunch Location - Edinburgh City Centre Key Responsibilities: Handling incoming calls and mail from new and existing customers and resolving queries Communicating with both internal and external customers Inputting and maintaining client data with accuracy on systems Handle all aspects of a...
Search
14 Mar, 2026
Contract
Part Time - Customer Service Advisor
Search North Lanarkshire, UK
Part Time Customer Service Advisor Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. Must be able to do 1-2 weeks of full time training Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to...
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