Adecco
Birmingham, UK
Join Our Team as a Customer Service Administrator! Fixed Term Contract (Mat Cover) Full Time Birmingham Annual Salary: 30,000 - 32,000 Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your skills can shine? If so, we want you to be part of our vibrant team! What You'll Do: Provide high-level customer service, ensuring 100% satisfaction. Manage quote updates and maintain existing accounts. Handle incoming calls with a smile, aiming to answer within three rings. Resolve customer queries professionally and effectively. Ensure all Service Level Agreements (SLAs) are met. Collaborate with Operations to address customer concerns. Take ownership of the ongoing quote process, ensuring timely updates and approvals. Complete team sales reports and undertake related project work. What We're Looking For: Excellent computer proficiency (MS Office: Word, Excel, Outlook, PowerPoint). Strong written...
