Job Advert: Call Centre Agent (Temp to Perm) Location: Maidenhead Our client is seeking a dynamic and customer-focused Call Centre Agent to join their team! This is an exciting opportunity for individuals who thrive in a fast-paced environment and have a passion for delivering exceptional customer service. Role Overview: As a Call Centre Agent, you will be responsible for managing damaged baggage claims from the initial report through to resolution. Your role will involve direct communication with passengers, processing claims accurately, arranging repairs or replacements, and ensuring compliance with airline requirements and relevant legislation. Key Responsibilities: Handle airline damaged baggage claims via phone and email with professionalism and care. Process and maintain accurate claim records within internal systems. Coordinate collections, repairs, replacements, and deliveries with third-party suppliers. Provide excellent customer service while effectively...

Customer Service Team Leader Location: Tilehurst, Reading Package: Basic salary up to £40,000 (dependent on experience) plus bonus/OTE and flexible benefits package including up to 27 days holiday (plus additional annual leave purchasing scheme) Hours: Full time (37.5 hours) Monday to Friday Sector: Packaging Distribution Protecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst continuing to evolve and grow. Our fast-paced, results-driven approach provides genuine opportunities for development, progression and achievement. Every colleague has the opportunity to influence our success, helping us...

Account Manager 40K Windsor Proactive are urgently recruiting for an Account Manager to join electronics manufacturing client in Windsor (SL4 Area). Role Details : Location: Windsor (SL4) Salary : 40K Working hours : 37hrs / week (Fully on-site) Monday - Thursday : 08:00-16.30 Friday : 08:00-13:00 Skills and Experience: Experience of managing new customer accounts within a manufacturing environment. Excellent communication and interpersonal skills; the ability to connect with key stakeholders and nurture strong working relationships with customers, suppliers and colleagues. Sound commercial awareness of how revenues and gross margins impact the business. Confidence to negotiate and influence decision making with senior stakeholders. Confident to handle multiple tasks and remain composed during challenging situations. Experience of using MRP systems; strong ability to plan, manage complex customer orders, and sense-check commercial data...

Looking for Flexible Temporary Office Work? We've Got Opportunities for You! Whether you're looking to fit work around your busy lifestyle, earn extra income between permanent roles, or gain valuable experience while studying, we'd love to hear from you! We're expanding our bank of reliable temporary office support candidates to work with a variety of fantastic clients across Berkshire and Surrey. With assignments ranging from a single day to several months, temporary work offers the flexibility to fit around your schedule. We regularly recruit for roles including: Reception & Front of House Administration Data Entry Customer Service General Office Support Why choose temporary work? Flexible assignments to suit your availability Weekly pay Opportunity to gain experience with a variety of businesses Great way to earn extra income Perfect while searching for a permanent position or during university breaks Build your skills and expand your professional...

Account Manager Location: Windsor Salary: Up to 40,000 per annum Employment Type: Full-time The Role This is a diverse, customer-facing position that plays a crucial role in our overall success. As an Account Manager , you will be responsible for the day-to-day communication and management of a small number of key customers. While the customer portfolio is deliberately focused, each account requires a high level of ownership, effort and attention to detail. Our customers are an extension of our business. As their manufacturing partner, we see ourselves as part of their shop floor. We work with approximately 20 customers, building deep, long-term working relationships with organisations that value a close and collaborative manufacturing partnership. As an Account Manager, you will be one of the people our customers interact with most. You will therefore play a key role in delivering an exceptional customer experience and ensuring we consistently meet our commitments....