Job Title: Receptionist Location: Chester Start date: ASAP Contract Type: Temporary for 3 months Working days: Monday to Friday Working hours: 8:30AM to 5:30PM Pay rate: 12.71 an hour Are you a friendly and organised individual with a passion for providing excellent customer service? If so, our client, a prominent player in the automotive industry, is seeking a dynamic Receptionist to join their team in Chester! This is an exciting opportunity to be the welcoming face of a well-respected organisation while showcasing your skills in a vibrant environment. Key Responsibilities: As a Receptionist, you will play a crucial role in creating a positive first impression for visitors and callers alike. Your responsibilities will include: Greeting customers and visitors with a warm and professional demeanour. Managing incoming calls and directing them to the appropriate departments. Assisting with administrative tasks, including scheduling appointments and managing calendars....

Job Description We are looking for an enthusiastic and highly motivated Customer Service Advisor (Also known locally as a Property Manager ) to complement our Property Management Team within our Lettings Department in Birkenhead: The Wirral . As a Customer Service Advisor, you will provide property management and tenancy support services to branches, landlords and tenants. Starting Salary £25,000 What's in it for you as a Customer Service Advisor? Get full training and development A good understanding of the residential lettings industry Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Customer Service Advisor. Act as a central point of contact managing the effective resolution of queries from clients and colleagues Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety...

Role Details Role: Property Manager Location: Shrewsbury Salary: £28,000-£31,000 Role Overview Durrant Talent Solutions is proud to be partnering with a leading national residential managing agent in the search for a Property Manager to join their Shrewsbury team. This is an excellent opportunity for an experienced Property Manager to take ownership of a residential portfolio, delivering exceptional property management services while building strong relationships with leaseholders, residents, clients and contractors. The successful candidate will be responsible for ensuring developments are managed to the highest professional standards, maintaining compliance, overseeing maintenance and service delivery, and providing an outstanding customer experience across their portfolio. Role Responsibilities Manage a portfolio of residential leasehold developments. Build and maintain strong relationships with leaseholders, Resident...

Job Title: Customer Care Specialist Agent Location: Liverpool City Centre on a hybrid working basis Salary: 28,459 per annum Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am to 5:30pm, 37.5 hours a week Looking for a new challenge? Do you have a passion for delivering exceptional service and good outcomes for customers? Are you compassionate, empathetic and an outstanding communicator? What You'll Be Doing: Supporting customers experiencing financial difficulties and/or vulnerability providing good customer outcomes meeting both customer and business needs Providing great customer service (using models including TEXAS and IDEA) with the aim of a one call resolution Assisting customers/businesses with debts owed - ensuring these are recovered meeting both the customer and business needs. Responding to queries from clients and agents received by phone, email or letter in a courteous and helpful manner and ensuring that all information...

Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...

Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering...

Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Providing customers with bespoke insurance quotations, tailoring products to individuals needs Dealing with both existing and new customers Retaining existing clients Upselling additional products Always providing Excellent customer...

Customer Service Administrator Liverpool City Centre Full-time Monday to Friday, 9:00am - 5:00pm 25,000 basic + 4,000- 5,000 annual bonus The Role We are recruiting for a highly organised and customer-focused Customer Service Administrator to join a growing and supportive team in Liverpool City Centre. This is a fantastic opportunity for someone who enjoys a varied role, combining administration with customer support, while working closely with Senior Account Managers to deliver an excellent client experience. Key Responsibilities Provide administrative support to Senior Account Managers, ensuring smooth day-to-day account management Act as a key point of contact for customer queries, delivering a professional and efficient service Process and manage client information accurately, maintaining up-to-date records Handle inbound and outbound communications via phone and email Support account activity, ensuring deadlines and service levels are met Assist with...

French Speaking Customer Service Administrator Liverpool Salary - 30,000 per annum Full time - Monday to Friday, 8:45am - 5pm 12 month Fixed Term Contract Holidays - 25 days + bank holidays + birthday off! We are currently looking to hire an experienced Customer Service Administrator who is fluent in both French and English. Our client operates on an international scale and requires a bilingual candidate to process customer orders for their French market. The role will be on offered on an initial 12 month fixed term contract. Key Duties: Communicating with French accounts verbally and in writing Processing orders Maintaining the in-house database Providing a first point of contact for the French market customers Assist periodically with stock taking What experience do you need? Fluent in both French and English languages Good spoken and written communication skills Reliable with excellent time management skills Experience inputting data...

Medical Receptionist / Care Navigator Job Type: Permanent, full time role with hours available of 30-36 hours per week) Salary: £25,127 per annum (pro rata based off working hours - £13.45 per hour) Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week. I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist on a permanent basis at a large medical centre in the North Liverpool area. As a Medical Receptionist / Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre. Key Responsibilities: Greeting and assisting patients at the reception desk. Managing incoming calls and directing them to the appropriate departments. Scheduling...

Are you an experienced customer service leader who thrives on developing people, improving performance and building strong customer relationships? We're looking for a Team Leader - Tailored Care Operations ( Manager I, Commercial Customer Care) to lead a multifunctional team supporting our strategic, VIP and Tailored Care customers. You'll lead approximately 7-10 colleagues, ensuring our priority customers receive proactive, responsive and high-quality support. What will you do? You'll combine people leadership, customer relationship management and operational excellence, taking ownership of team performance and the experience we deliver to key customers. You will: Lead, coach and develop a high-performing team of Account Managers, Order Support Specialists and Senior Specialists. Build a culture focused on customer excellence, accountability and continuous improvement. Oversee support for strategic customers, including orders, projects, escalations and service...

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Key Account Manager - Sales Wilmslow, Cheshire 26,000 basic + commission OTE 36,000+ Are you confident on the phone, naturally organised and good at building relationships? We're looking for a Key Account Manager to join a busy and growing sales team in Wilmslow. This is a great opportunity for someone with B2B sales, account management or recruitment experience who enjoys being proactive, spotting opportunities and picking up the phone to make things happen. You'll work closely alongside a Business Development Manager, taking responsibility for a portfolio of agency accounts and helping to grow those relationships. You'll be someone who is comfortable working independently, but also enjoys being part of a close-knit sales team. What will you be doing? Your role will be focused on developing existing agency relationships and creating new opportunities within those accounts. You'll be responsible for: Managing a portfolio of existing agency accounts and building...

Senior Account Manager Trafford Park £32,000 + Bonus 8am-4.30pm About Us: We are a global recruitment company supplying temporary, contract and permanent workers to our clients. In the UK we employ 130+ people across 17 locations who support in the placement of around 4000 people per week. We are in a phase of rapid growth and expansion/ This role is a new position within the business, and we want to work with and develop great people who advocate our culture, our values, and deliver exceptional performance. We know that our people are our greatest strength in achieving our goals, and we understand how competitive the recruitment market is, so we do things differently here and truly value our people and our culture. About the role: Manage a national account covering 40+ sites, ensuring exceptional service delivery across all locations. Oversee and support the account managers with the day-to-day activities. Build and maintain strong relationships with key...

We are now recruiting for a Customer Service Team Leader to join our Enquiry Centre team based in Stafford! This is hybrid, full-time role working 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturdays between 9am and 5pm. You will be expected to be in the office during training periods, plus every Tuesday, Wednesday and Thursday. This is a non-sales environment, taking inbound service calls. As part of this role, you will be required to travel to Belfast on occasion to meet with our wider Team and other Team Leaders. Salary: £31,749.00 Job title: Customer Service Team leader Job Description: What you'll be doing: Coaching and developing a team of approximately 15 customer service advisers to deliver excellent customer service Working with team members to meet customer needs in a responsive and efficient manner, managing escalated problems and performing root cause analysis of any trends identified to improve the customer...

Randstad is partnering with a leading, private equity-backed UK compliance consultancy to appoint an Air Hygiene Account Manager. You will lead and expand key client accounts across ventilation hygiene (TR19), ductwork safety, indoor air quality, and fire damper compliance for blue-chip commercial, healthcare, and public sector estates. Why Join? Backed by the Business Growth Fund (BGF) since 2016, expanding rapidly through a strategic "buy-and-build" model. Warm cross-selling opportunities across established asbestos, water hygiene, and health & safety accounts. Average travel pay is integrated directly into base salaries-no door-to-door timesheet tracking. Proven track record of internal promotions and exceptionally high staff retention. Key Responsibilities Manage key client relationships, ensure SLA delivery, and secure long-term contract renewals. Identify upselling and cross-selling opportunities across wider compliance services. Oversee account financial...

Entry Level Customer Service Advisor Salford (M50) Parking Onsite Monday-Friday 9am-5pm 12.71 per hour ASAP- End of December 2026 Our client in the retail industry, is seeking a motivated Temporary Entry Level Customer Service Advisor to enhance their customer support team. This temporary position is perfect for individuals eager to gain valuable office experience while providing exceptional service to customers. With the role until the end of 2026, this role is particularly well-suited for recent graduates who have experience in face-to-face customer service and are looking to expand their skill set. Key Responsibilities: Deliver high-quality customer support across various channels, primarily through telephone interactions, as well as email, tickets and live chat. Handle both inbound and outbound customer calls with professionalism, calmness and a helpful demeanour. Manage customer service tickets and live chat conversations effectively. Respond...

Customer Service AdministratorGreater Manchester £28,000 Permanent 37.5 Hours Per WeekLooking for a role where customer service is genuinely valued? If you're an experienced administrator or customer service professional who enjoys building relationships, solving problems and being the person people rely on, this could be the opportunity you've been looking for. We're working with a growing, well-established business that has built its success on quality, reliability and exceptional customer service. Due to continued growth, they're looking for a Customer Service Administrator to join their friendly and supportive team. This is far more than a standard admin role. You'll be at the heart of customer operations, working closely with customers, sales teams and colleagues across the business to ensure everything runs smoothly from enquiry through to order completion. What's In It For You? Salary up to £28,000 Flexible start times between 8:00am and 9:00am Flexible working...

Contact Centre Sales & Service Manager Location: Worsley, Manchester Salary: 40,000- 50,000 depending on experience Bonus: Up to 25% performance-related Hours: Full-time, permanent Office-based An exciting opportunity to make your mark We're working with an established and growing consumer-focused business that is entering an exciting period of growth, development and transformation. As part of this next chapter, they are looking to appoint an experienced Contact Centre Sales & Service Manager to take ownership of their customer contact operation and play a key role in shaping its future. This is a fantastic opportunity for an ambitious contact centre leader who enjoys being hands-on, commercially focused and close to the operation. You'll have the opportunity to develop people, improve performance, introduce new ways of working and make a tangible impact on both customer experience and revenue. The Role Leading a team of approximately 14 Contact Centre Advisors,...