Customer Service Planner St Albans £30,784 per annum + excellent benefits Permanent, Full Time (40 hours per week) We are looking to recruit a Customer Service Planner to join our team in St Albans, playing a vital role in ensuring repairs and maintenance appointments are scheduled efficiently and delivered in line with contractual service levels. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those...

Customer Service Advisor - Mortgages Spider is advertising on behalf of Saffron Building Society, who are looking for a Customer Service Advisor to join their team in Saffron Walden, Essex . This is a full-time, permanent position, working 9am 5pm, with hybrid working to be agreed with your line manager following training. Salary: £26,000 £27,000 per annum Benefits: 33 days holiday including bank holidays, buy/sell holiday scheme, performance-dependent annual bonus, pension with 5% employee and 8.5% employer contributions (subject to eligibility and T&Cs), salary sacrifice schemes, health and dental benefits, life assurance and income protection. About the role: As a Customer Service Advisor - Mortgages , you ll support existing mortgage members with their retention options, helping them through the process while delivering excellent customer service. Key responsibilities include: Managing customer and broker enquiries by phone and email...

Out of Hours Team Leader Location: Luton (Hybrid, 2-3 days per week in the office) Salary: 26,600 - 28,000 pro rata Hours: 35 hours per week Lead a Team That Keeps Blue Arrow Moving 24/7 We're looking for an energetic and motivated leader to join our Out of Hours team. You'll support a team of consultants, manage operational escalations, and ensure outstanding service for clients and candidates outside standard business hours. Shift Pattern This role works on a two-week rota covering mornings, evenings and weekends. Weekdays 04:00 - 10:00 17:00 - 00:30 Weekends Shifts between 04:00 - 00:30 Every other weekend off will be supported where possible , although rotas may vary to meet business needs. What You'll Bring Previous team leadership or supervisory experience Excellent customer service and communication skills Ability to stay calm and make decisions under pressure Recruitment, staffing, customer operations or similar...

Receptionist - Bury St Edmunds (Part Time, Temporary) Are you a friendly and organised individual with a passion for customer service? Our client, a reputable organisation in the automotive industry, is seeking an enthusiastic Receptionist to join their team in Bury St Edmunds. This is an exciting opportunity for someone looking to make a positive impact in a dynamic workplace! Key Responsibilities: As the Receptionist, you will play a crucial role in ensuring a welcoming and efficient front-of-house experience. Your responsibilities will include: Greeting visitors with a warm and professional demeanour Answering phone calls and directing inquiries to the appropriate departments Managing appointments and scheduling meetings Handling correspondence and maintaining an organised filing system Supporting the team with administrative tasks as needed What Our Client Offers: A vibrant work environment within the automotive sector Opportunities to develop your skills and gain...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Front of House/Receptionist Salary: up to 35k depending on experience Location: London Bridge, Monday - Friday - full time office based Company Perks: Group bonus, Wellbeing initiatives, Pension scheme, Private Medical and dental scheme , share incentive plans, annual awards, social activities including discounted theatre tickets, Christmas Party, Beer and Bubbles, enhanced maternity and paternity Are you looking to join a friendly corporate office with a great company culture? Do you thrive in a busy environment where multitasking is the norm? If so, we want you to be the welcoming face of our clients head office as a Front of House Receptionist! What You'll Be Doing: Answering calls promptly and accurately, taking messages as needed Meeting and greeting visitors in a professional and friendly manner Booking and managing meeting rooms using Outlook and ensuring they're tidy post-meeting Assisting with event organisation, room setup, and...

IT Service Desk Team Leader Chancery Lane £60,000 - £65,000 Hybrid, minimum 3 days in the office Are you an experienced IT Service Desk Team Leader who still enjoys being hands-on technically, rather than moving into a purely managerial role? We're recruiting for a leading international professional services organisation looking for someone to take day-to-day operational leadership of its UK and European Service Desk. You'll lead and coach the team, manage escalations and service performance, while remaining hands-on when required across remote, telephone and deskside support. What's on offer: Hybrid working, minimum 3 days per week in the London office Core hours of 9:30am to 5:30pm, with flexibility around the Service Desk rota Private medical insurance and dental cover Discounted gym membership On-site café and additional lifestyle benefits What you'll be doing: Leading the day-to-day operation of the UK and EU Service Desk...

Account Manager - TOP IT Company! Looking to join a successful, family-oriented IT company where you can grow quickly and earn serious money? We're working with an established high-end IT business with 30 years of trading history and £60m turnover , partnered with some of the biggest names in tech, including NVIDIA, Dell EMC and HPE . The Role We're looking for 3 ambitious New Business Account Managers to join a growing sales team. This is a genuine hunter role - prospecting, winning new business, building relationships and closing deals. Location: Central London, near Victoria Working: 5 days on-site, with flexibility around personal commitments Salary: £DOE + £100k+ OTE Commission: Uncapped What's on offer? £100k+ OTE with uncapped earning potential Full training and support 30-year established business NVIDIA, Dell EMC & HPE partnerships Pension Friendly, family-oriented culture Real career progression IT experience...

Senior Account Manager - Creator Growth London £50,000-£70,000 DOE 5 days in office I'm working with a fast-growing, VC-backed tech business that is changing the way consumer brands approach creator marketing. Their AI-powered platform helps some of the UK's fastest-growing DTC brands turn creator and influencer activity into a scalable, measurable growth channel - combining creator strategy, performance marketing, data and AI. They're now looking for a Senior Account Manager to own and grow a portfolio of creator programmes. The role This isn't traditional influencer account management or campaign delivery. You'll essentially own each client's creator channel - understanding their wider business and growth objectives, building the strategy around them, analysing performance and continuously testing ways to improve results. You'll be part strategist, part account manager and part growth marketer , working with AI-powered technology that handles much of...

About the Role We are recruiting for a high-end property firm based in North West London who are looking for a warm, polished and genuinely people-focused Receptionist to become an important part of their team. This is a fantastic opportunity for someone who genuinely wants to be a receptionist and enjoys being at the heart of an office. You will be the first person clients, visitors and colleagues see, so personality, professionalism and a natural passion for helping people are essential. Working within a prestigious property environment, you will ensure every person who walks through the door receives a warm, professional and first-class welcome. Key Responsibilities Reception & Front of House Be the welcoming face of the business, greeting clients, visitors and colleagues with warmth and professionalism. Create a fantastic first impression and ensure every visitor receives an exceptional experience. Manage the reception area and ensure it remains...

Job Title: Account Manager Place of Work: Field-Based (South of Birmingham) Job Status: Full Time, Monday-Friday / Permanent Package: Competitive base and bonus (up to double OTE) + Car JOB PURPOSE Act as the owner of your customers, understanding their strategic business goals, developing long-term relationships and selling across the full Managed IT Solutions portfolio. You will be responsible for delivering your personal first-year margin sales order intake target and your base growth target, set at the beginning of each financial year. To achieve those targets, you will be expected to engage with Pre-sales, Commercial and any other relevant teams to deliver customer solutions that drive business outcomes. The Account Manager role involves identifying opportunities and working to sell into key accounts, creating tailored solutions that lead to cost-effective and profitable outcomes to satisfy customer requirements. KEY RESPONSIBILITIES Nurture and develop...

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning...

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...

Ref : 23514 Job Title : Onsite Helpdesk Engineer - Japanese Speaker The Skills You'll Need : Japanese / English, 1st & 2nd Line IT Support, Network Troubleshooting Your New Salary : Up to £39,000 + commuting expenses Location : London Contract : 1-year Fixed Term Contract (potential extension) Hybrid : No - Onsite Start : ASAP Working hours : Monday-Friday, 8:00-16:00 / 9:00-17:00 What You'll be Doing : Provide onsite 1st and 2nd line IT support via face-to-face, email, telephone, remote access and chat. Manage and update support tickets through the IT ticketing system. Support Microsoft 365, user accounts, endpoint devices and related IT services. Perform basic Windows Server administration and initial incident troubleshooting. Carry out initial network and server incident triage and escalate complex issues where required. Support operational security activities, including security alerts, vulnerability and patch status checks....

The Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required. Key Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering on account development plans Collaborate with...

About the role Mercedes-Benz of Stratford Aftersales is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Mercedes-Benz. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You You will be the first impression on the phone for our clients and guests so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the...

Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our...

Medical Receptionist - SW15 We are currently recruiting for an experienced Medical Receptionist to join a healthcare service based in SW15 , specialising in mental health and rehabilitation services. This is a great opportunity for someone with previous healthcare experience who is confident dealing with patients and working in a sensitive healthcare environment. Role Details Location: SW15 Hours: Approximately 32 hours per week Pay: 14.50 per hour Contract: Temporary to Permanent Start Date: ASAP Additional information: Must be able to pass a DBS check Key Responsibilities Welcoming patients and visitors in a friendly, professional and approachable manner. Managing incoming calls, responding to enquiries and directing calls appropriately. Booking and managing appointments. Maintaining accurate patient records and updating systems. Supporting the wider team with general administrative duties. Handling sensitive...

Receptionist/Administrator - London Bridge Temp-Perm - October start (approximately 3 months temping) Salary 25,000 - 28,000 Additional benefits and generous travel allowance once the role goes perm 8:15am - 5:15pm Are you an organised and proactive individual with excellent communication skills? We have an exciting opportunity for a talented Receptionist to join a dynamic team at our client based in Southwark, London. About Our Client : Our client is a leading Mechanical and Electrical Contractor, known for delivering high-quality building services solutions to the Commercial, Residential, and Refurbishment sectors. They are passionate about providing innovative engineering solutions while maintaining a strong focus on quality and innovation. Role Overview : As a Receptionist, you will play a vital role in maintaining the smooth running of the business. Your responsibilities will include providing professional reception duties, ensuring a...