Customer Service Planner St Albans £30,784 per annum + excellent benefits Permanent, Full Time (40 hours per week) We are looking to recruit a Customer Service Planner to join our team in St Albans, playing a vital role in ensuring repairs and maintenance appointments are scheduled efficiently and delivered in line with contractual service levels. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those...

Customer Service Team Leader £30,617.60 - £35,000 per annum St Albans, AL3 6PH Permanent - Full Time 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We are looking to recruit a Customer Service Team Leader to join our team based from our office in St Albans. AL3 6PH About the Role Customer Team Leader will ensure the contact centre operations deliver the required performance, being committed to delivering a great customer contact experience through a variety of customer contact channels which might be; Phone, Email, Video, Social, Correspondence. Assessing resourcing requirements and supporting the day-to-day activity, you ll support the Management team in the delivery and achievement of the annual and 5 year plan and lead colleagues on your team to develop best practice and implement change. You ll undertake quality assurance and drive a culture of right first time , as well as assisting and working alongside the Customer...

Customer Service Advisor - Mortgages Spider is advertising on behalf of Saffron Building Society, who are looking for a Customer Service Advisor to join their team in Saffron Walden, Essex . This is a full-time, permanent position, working 9am 5pm, with hybrid working to be agreed with your line manager following training. Salary: £26,000 £27,000 per annum Benefits: 33 days holiday including bank holidays, buy/sell holiday scheme, performance-dependent annual bonus, pension with 5% employee and 8.5% employer contributions (subject to eligibility and T&Cs), salary sacrifice schemes, health and dental benefits, life assurance and income protection. About the role: As a Customer Service Advisor - Mortgages , you ll support existing mortgage members with their retention options, helping them through the process while delivering excellent customer service. Key responsibilities include: Managing customer and broker enquiries by phone and email...

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Account Manager Hybrid, Amersham (3 days per week in the office) Description We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on over 20 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As part of our Health & Care division, we're looking for an Account Manager to join our Medical Billing & Collection team based in Amersham. This role offers the opportunity to play a key...

Receptionist - Bury St Edmunds (Part Time, Temporary) Are you a friendly and organised individual with a passion for customer service? Our client, a reputable organisation in the automotive industry, is seeking an enthusiastic Receptionist to join their team in Bury St Edmunds. This is an exciting opportunity for someone looking to make a positive impact in a dynamic workplace! Key Responsibilities: As the Receptionist, you will play a crucial role in ensuring a welcoming and efficient front-of-house experience. Your responsibilities will include: Greeting visitors with a warm and professional demeanour Answering phone calls and directing inquiries to the appropriate departments Managing appointments and scheduling meetings Handling correspondence and maintaining an organised filing system Supporting the team with administrative tasks as needed What Our Client Offers: A vibrant work environment within the automotive sector Opportunities to develop your skills and gain...

Job Advertisement: Front Office Reservations Manager (Receptionist) Location: Hillingdon, Greater London Contract Type: Temporary 1 Year Contract £15.21 Per hour MUST HAVE OPERA EXPERIENCE Are you a dynamic and customer-focused professional with a passion for delivering exceptional service? Our client, a leading organisation in the education sector, is seeking a Front Office Reservations Manager (Receptionist) to join their vibrant team in Hillingdon. This is an exciting opportunity to make a significant impact in a fast-paced environment while ensuring that all visitors and clients receive a warm welcome. Key Responsibilities: Oversee the daily operations of the front office, ensuring a smooth and efficient check-in and check-out process. Manage reservations and bookings, ensuring accuracy and attention to detail. Provide outstanding customer service, addressing inquiries and resolving issues promptly and effectively. Coordinate with other...

Job Advertisement: Front Office Reservations Manager (Receptionist) Location: Hillingdon, Greater London Contract Type: Temporary 1 Year Contract 15.21 Per hour MUST HAVE OPERA EXPERIENCE Are you a dynamic and customer-focused professional with a passion for delivering exceptional service? Our client, a leading organisation in the education sector, is seeking a Front Office Reservations Manager (Receptionist) to join their vibrant team in Hillingdon. This is an exciting opportunity to make a significant impact in a fast-paced environment while ensuring that all visitors and clients receive a warm welcome. Key Responsibilities: Oversee the daily operations of the front office, ensuring a smooth and efficient check-in and check-out process. Manage reservations and bookings, ensuring accuracy and attention to detail. Provide outstanding customer service, addressing inquiries and resolving issues promptly and effectively. Coordinate with other departments to...

Hotel Receptionist and Concierge - Ware 13.00 per hour Flexible Ad Hoc Shifts We are looking for experienced Hotel Receptionists & Concierges to join a luxury hotel in Ware on a flexible, ad hoc basis. What we're looking for: Previous hotel reception or concierge experience Own transport required due to the hotel's location Strong customer service skills Professional and friendly approach Flexibility to work ad hoc shifts Duties include: Guest check-in and check-out Concierge and guest assistance Booking management Telephone and email enquiries Delivering outstanding customer service Immediate starts available. Apply now! We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because of a protected characteristic under the Equality Act 2010.

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Customer Service Representative Location: High Wycombe Salary: 28,000 - 30,000 per annum Hours: Monday to Friday, 9:00am - 5:30pm Working Pattern: Office-based during probation, hybrid working available 1 day a week following successful completion of probation Driving Licence: Ideally a driver due to office location and commuting requirements About the Role We are currently recruiting for a Customer Service Representative to join a growing and supportive customer service team. This is an excellent opportunity for someone who enjoys building relationships, providing outstanding customer service, and working within a fast-paced, international business environment. This role is heavily focused on customer communication , managing customer enquiries, processing orders, and ensuring an exceptional customer experience from initial enquiry through to delivery. Full training and a comprehensive 6-week onboarding programme will be provided to ensure you are fully...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

PART-TIME FRONT OF HOUSE RECEPTIONIST / CONCIERGE Location: Victoria, London Pay: 14.85 per hour Contract: Initial 2-month assignment with potential for longer-term or permanent opportunities Hours: Monday to Friday, 9:00am - 12:30pm (17.5 hours per week) The Opportunity We are seeking an experienced, professional, and personable Front of House Receptionist to support a newly managed commercial building in Victoria. This is a unique opportunity to join at the very beginning of the building's Front of House journey. The property has never had a dedicated reception presence before, making this an ideal role for someone who enjoys taking ownership, creating a welcoming environment, and helping shape how visitors, tenants, and guests experience the building. Working closely with the Managing Agent and occupiers, you will become the face of the building, delivering a first-class customer experience while helping establish Front of House best practices. Initially offered...

About the Charity Based in Notting Hill and operating satellite clubs, the Harrow Club works across Kensington, Chelsea, Hammersmith and Fulham, helping young people to recognise their full potential. Wth a focus on educational exclusion, street work and safe spaces and pathways to opportunity, we are pioneering new ways of engaging young people and addressing the challenges and opportunities of modem London. About the Role We are lookingfor a friendly, organised and reliable individualtojoin ourteam as a Receptionist / Frontof House Administrator. You will be the first point of contact for young people, parents, visitors, customers, partners and colleagues, helping to ensure our building remains welcoming, safe and well organised throughout the day. This varied role combines reception, customer service and administration responsibilities. You will support visitors, telephone enquiries, room bookings, incomingpost, fleet vehicle records and general administrative...

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...

Receptionist/Administrator - London Bridge Temp-Perm - October start (approximately 3 months temping) Salary 25,000 - 28,000 Additional benefits and generous travel allowance once the role goes perm 8:15am - 5:15pm Are you an organised and proactive individual with excellent communication skills? We have an exciting opportunity for a talented Receptionist to join a dynamic team at our client based in Southwark, London. About Our Client : Our client is a leading Mechanical and Electrical Contractor, known for delivering high-quality building services solutions to the Commercial, Residential, and Refurbishment sectors. They are passionate about providing innovative engineering solutions while maintaining a strong focus on quality and innovation. Role Overview : As a Receptionist, you will play a vital role in maintaining the smooth running of the business. Your responsibilities will include providing professional reception duties, ensuring a...

About the role Mercedes-Benz of Temple Fortune is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! As a Mercedes-Benz Host, you should share your passion for our brand every day and immerse customers in the world of Mercedes-Benz. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You You will be the first impression on the phone for our clients and guests so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the...

JOB TITLE: Helpdesk Operative (Nights) LOCATIONS: London EC2R SHIFT PATTERN: 4 on / 4 off rotation 19:00 - 07:00 (Subject to change) SALARY: Competitive ROLE OVERVIEW AND PURPOSE The Helpdesk Operative will form part of a team responsible for the receiving, allocation and progressing of reactive engineering requests on the contract. KEY RESPONSIBILITIES Key duties and accountabilities include: • First point of contact for incoming telephone calls. • Vetting service requests received via CAFM system. • Ensure compliance with statutory and company procedures across all functions. • Dispatch work to both direct labour and contractors in a timely fashion based on the correct skillsets, geographical location and service delivery arrangements. • Prioritising urgent jobs and plan and dispatch engineers to meet urgent demand. • Escalate any complaints or issues as required. • Analysis of job history/running reports to avoid duplication. • Undertake...

Part-Time Receptionist Salary: 24,570 Based in Chelsea, SW London Office-based role: 5.25 hours a day - 1 pm- 6:15 pm A business service provider company is looking for an afternoon Receptionist to join their modern offices in SW London. This role combines front-desk responsibilities with general administrative support. Looking for a polished and experienced receptionist who excels at multitasking, has outstanding communication skills and can commit to part-time hours permanently. Key duties: Welcome and assist visitors with a friendly and professional approach, addressing their inquiries efficiently Ensure the reception area always remains tidy and well-organised Answer incoming calls, handle messages, and respond to queries efficiently Coordinate courier bookings and oversee meeting room schedules to ensure seamless operation Handle incoming mail and deliveries, ensuring proper distribution Manage office supply orders, including stationery and other...