Key Account Manager, Infectious Diseases Location: United Kingdom- Covering South West/ South Central (Oxford, Southampton, Bristol, Swindon) Department: Commercial / Sales Job Type: Permanent Reports to: Sales Lead Join us and make a difference when it matters most! At Napp, we are committed to improving patient outcomes through innovation, partnership, and scientific excellence. We work collaboratively with healthcare professionals, NHS stakeholders, and healthcare organizations to ensure patients have access to high-quality treatments and care. We foster an inclusive and empowering environment where individuals can grow, contribute, and make a meaningful impact on healthcare delivery. Role Summary As a Key Account Manager, you will play a pivotal role in delivering Napp's commercial objectives by driving the uptake of promoted brands across a designated geographical territory. Through strategic account management, customer engagement, and cross-functional...

Customer Service Administrator £26,000 9-Month Fixed Term Contract Bury Location Monday to Friday 9am to 5.30pm - some flexibility on start times Hybrid - minimum 2 days in the office per week ideally Thursday and Friday Free parking on site Are you an organised people person who enjoys building relationships and providing excellent customer service? We're looking for a Customer Service Administrator to join a friendly, supportive company on a 9-month fixed-term contract. This is a fantastic opportunity to join a business that genuinely values its employees, invests in training and development, and promotes an inclusive team culture. What you'll be doing: Speaking with members, suppliers and clients to coordinate services and answer queries. Building strong relationships over the phone and providing first-class customer service. Updating and maintaining the CRM system. Managing spreadsheets and maintaining accurate records. Supporting the smooth running of...

French Speaking Customer Service Administrator Liverpool Salary - 30,000 per annum Full time - Monday to Friday, 8:45am - 5pm 12 month Fixed Term Contract Holidays - 25 days + bank holidays + birthday off! We are currently looking to hire an experienced Customer Service Administrator who is fluent in both French and English. Our client operates on an international scale and requires a bilingual candidate to process customer orders for their French market. The role will be on offered on an initial 12 month fixed term contract. Key Duties: Communicating with French accounts verbally and in writing Processing orders Maintaining the in-house database Providing a first point of contact for the French market customers Assist periodically with stock taking What experience do you need? Fluent in both French and English languages Good spoken and written communication skills Reliable with excellent time management skills Experience inputting data...

Medical Receptionist / Care Navigator Job Type: Permanent, full time role with hours available of 30-36 hours per week) Salary: £25,127 per annum (pro rata based off working hours - £13.45 per hour) Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week. I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist on a permanent basis at a large medical centre in the North Liverpool area. As a Medical Receptionist / Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre. Key Responsibilities: Greeting and assisting patients at the reception desk. Managing incoming calls and directing them to the appropriate departments. Scheduling...

Customer Services Officer Salary: 31,402 per annum plus excellent benefits Hours: 35 hours per week, between 08:00 and 17:00 Contract Type: Permanent Location: Office based Closing Date: 30 September Interview Date: 14 October Our Client's vision is Great homes. Strong communities. Bright futures. This vision supports Our Client's mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities it serves, Our Client works to tackle societal issues and help reduce the inequalities faced by local communities. Fundamental to this is the provision of high-quality housing that residents are proud to call home. What will your role be? The Customer Services Officer team is the first point of contact for customers, resolving a wide range of housing-related queries over the phone and through digital channels. You will work as part of the team to deliver a consistent, high-quality,...

Medical Receptionist Liverpool Free Parking Available We're currently recruiting for a Medical Receptionist to join a busy healthcare setting in Liverpool on a 6-8 week temporary assignment, starting w/c 28th September. Hours: Shifts between 8:00am and 6:30pm Pay Rate: 12.71.00 - 13.50 per hour DOE The Role: Managing patient appointments and bookings Handling incoming calls and enquiries Providing excellent front-of-house customer service Maintaining accurate patient records Supporting the smooth running of the reception desk About You: Previous reception/admin experience is essential Experience within a GP surgery, medical practice or healthcare environment is highly desirable Strong communication and organisational skills Able to work in a fast-paced environment and provide exceptional patient care The client would like to meet suitable candidates before starting, and interviews can be arranged quickly for available candidates. For more information or to...

Customer Account Executive Greater Manchester £30,000 £35,000 per annum Company Car Permanent, Full-Time No Sales Targets Excellent Benefits £30,000 £35,000 salary Company car No sales targets £2,000 company bonus in December Annual salary review every April, with increases typically 3% 5% 31 days' holiday including bank holidays Workplace pension through NEST Travel expenses covered Accommodation paid for when required for business travel Free onsite parking Occupational health support Staff breakout area Two company events per year Training and ongoing development Genuine career progression opportunities Business closed on bank holidays Early finish every Friday The Opportunity We are looking for a confident, personable and customer-focused individual to join an established business in Greater Manchester in a varied Internal Sales and Customer Account position. This is not a heavily targeted sales role . Instead, you will focus on developing...

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Entry Level Customer Service Advisor Salford (M50) Parking Onsite Monday-Friday 9am-5pm 12.71 per hour ASAP- End of December 2026 Our client in the retail industry, is seeking a motivated Temporary Entry Level Customer Service Advisor to enhance their customer support team. This temporary position is perfect for individuals eager to gain valuable office experience while providing exceptional service to customers. With the role until the end of 2026, this role is particularly well-suited for recent graduates who have experience in face-to-face customer service and are looking to expand their skill set. Key Responsibilities: Deliver high-quality customer support across various channels, primarily through telephone interactions, as well as email, tickets and live chat. Handle both inbound and outbound customer calls with professionalism, calmness and a helpful demeanour. Manage customer service tickets and live chat conversations effectively. Respond...

Job Title: Contact Centre Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Part Time (Rolling 2 week Rota on Option 1 and 2) Option1 8am-12noon, Monday to Friday 8am-12noon Thursday off, and working 11am-3pm on a Saturday Option 2 9-1 (Mon-Thurs and working 9-1 Saturday) Week 2: 9-1 (Mon-Fri) Option 3 4pm - 8pm Monday to Friday Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining...

Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...

Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering...

Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Providing customers with bespoke insurance quotations, tailoring products to individuals needs Dealing with both existing and new customers Retaining existing clients Upselling additional products Always providing Excellent customer...

Customer Service Administrator Liverpool City Centre Full-time Monday to Friday, 9:00am - 5:00pm 25,000 basic + 4,000- 5,000 annual bonus The Role We are recruiting for a highly organised and customer-focused Customer Service Administrator to join a growing and supportive team in Liverpool City Centre. This is a fantastic opportunity for someone who enjoys a varied role, combining administration with customer support, while working closely with Senior Account Managers to deliver an excellent client experience. Key Responsibilities Provide administrative support to Senior Account Managers, ensuring smooth day-to-day account management Act as a key point of contact for customer queries, delivering a professional and efficient service Process and manage client information accurately, maintaining up-to-date records Handle inbound and outbound communications via phone and email Support account activity, ensuring deadlines and service levels are met Assist with...

Senior Account Manager Trafford Park £32,000 + Bonus 8am-4.30pm About Us: We are a global recruitment company supplying temporary, contract and permanent workers to our clients. In the UK we employ 130+ people across 17 locations who support in the placement of around 4000 people per week. We are in a phase of rapid growth and expansion/ This role is a new position within the business, and we want to work with and develop great people who advocate our culture, our values, and deliver exceptional performance. We know that our people are our greatest strength in achieving our goals, and we understand how competitive the recruitment market is, so we do things differently here and truly value our people and our culture. About the role: Manage a national account covering 40+ sites, ensuring exceptional service delivery across all locations. Oversee and support the account managers with the day-to-day activities. Build and maintain strong relationships with key...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...

Contact Centre Sales & Service Manager Location: Worsley, Manchester Salary: 40,000- 50,000 depending on experience Bonus: Up to 25% performance-related Hours: Full-time, permanent Office-based An exciting opportunity to make your mark We're working with an established and growing consumer-focused business that is entering an exciting period of growth, development and transformation. As part of this next chapter, they are looking to appoint an experienced Contact Centre Sales & Service Manager to take ownership of their customer contact operation and play a key role in shaping its future. This is a fantastic opportunity for an ambitious contact centre leader who enjoys being hands-on, commercially focused and close to the operation. You'll have the opportunity to develop people, improve performance, introduce new ways of working and make a tangible impact on both customer experience and revenue. The Role Leading a team of approximately 14 Contact Centre Advisors,...

Customer Service Team Leader Sale, Manchester £44,556.75 per annum + excellent benefits package Permanent, Full Time (39 hours per week working hours will be between 8am and 5pm Monday to Friday. Flexibility required to support service delivery.) Closing date: 15th October 2026 Interview date: 26th October 2026 Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Looking for Your Next Leadership Challenge in Customer Service? At Irwell Valley Homes, we believe that great customer service changes lives. Our Customer Service Team is often the first point of contact for our customers, and the way we lead, support and empower our colleagues directly impacts the experience customers receive every day. We're looking for a Customer Service Team Leader who is passionate about delivering outstanding customer service, developing high-performing teams and driving continuous improvement across our customer contact channels....

Desk-Based Account Manager Manchester (Office-Based, 5 Days Per Week) 27,500 Basic Salary + Uncapped Commission Are you an experienced technology sales professional looking to take the next step in your career? Do you enjoy building strong customer relationships, identifying opportunities, and driving revenue growth? If so, we'd love to hear from you. We are looking for a Desk-Based Account Manager to join a growing technology business in Manchester. This role is focused on managing and developing existing customer accounts, identifying upsell and cross-sell opportunities, and delivering excellent customer service while achieving sales targets. Responsibilities Managing and growing a portfolio of existing customer accounts Building strong relationships with key contacts and decision-makers Identifying and developing upsell and cross-sell opportunities Generating quotes, proposals, and sales opportunities Following up on customer enquiries and sales leads Maintaining...