Customer Care Advisor - Ipswich - 32,000 Our client, a leading name in their industry are currently looking to recruit for their Customer Care team. This is a brilliant company with clear progression opportunities looking for people with excellent customer service skills to look after their Hire desk! Salary : 32,000 Hours : 07:30am-17:00pm (Monday-Friday) Benefits :23 Days holiday + Bank Holidays, Birthday day off, Enhanced Maternity/Paternity leave, Cycle to work scheme and much more! The role: Operating within the Customer Care team you will be responding to incoming calls and emails from customers, advising them on the companies products and services. Process orders on the companies in house system. Liaise with internal departments like sales and transport to arrange smooth and timely delivery to customers. Manage customer accounts and maintain customer relationships, escalating any issues to Management. Take incoming calls relating to breakdowns, log jobs on...

Key Account Manager / Brand Partnership Manager Spider is recruiting on behalf of a growing and forward-thinking freight forwarding and logistics business for a relationship-focused commercial professional to join their team in Little Blakenham, Suffolk . This is a full-time, permanent, office-based position offering the opportunity to build and co-manage your own customer portfolio. Salary: £27,000 £38,000 basic + 20% commission on profit for the lifetime of the client Benefits: Company car or car allowance + company phone About the role: As Key Account Manager / Brand Partnership Manager , you will build long-term customer relationships, identify opportunities and secure new business across European road freight, sea, air, rail and multimodal transport. Key responsibilities include: Building relationships with importers, exporters, procurement teams, business owners and decision-makers Identifying and securing new freight forwarding business...

Our client, based on the outskirts of Chelmsford, are seeking a Temporary Customer Service Advisor to join their busy and welcoming team beginning immediately until the end of December 2026. The days and hours of work are Monday to Friday, working 8 hours per day between 8:00am and 5:00pm. Pay rate is 12.71 per hour, weekly pay. Please note, due to the location of the site, you must be a driver as it is not accessible by public transport. Your key responsibilities as a Customer Service Administrator will include: Responding to incoming customer calls and email enquiries Accurately updating databases, records and Excel spreadsheets Preparing and drafting customer correspondence and letters Monitoring and following up on ticket responses Preparing and maintaining relevant documentation and supporting the wider team with day-to-day administrative tasks To be considered for this Customer Service Administrator position, you will need: Previous experience within an...

Part-Time Customer Service Administrator (Immediate start) Hours: Monday to Friday, 8:00am - 11:00pm Contract Type: Temporary / Part-Time We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a part-time basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experience Requirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirable To apply or find out more, please get in touch! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment...

Full-Time Call Centre Agent - Immediate Start Contract Type: Temp until mid December, potential to be extended Location: Norwich - fully office based Monday - Friday, 9am - 5pm We are looking for a reliable and enthusiastic Call Centre Agent to join our client's team on a full-time, temp-to-perm basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone Answer incoming calls from customers promptly and professionally Make outbound calls Maintain a polite, professional, and empathetic manner Supporting the admin team with general office tasks Ensuring a smooth and professional customer experience Requirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirable To apply or find out more,...

Part-Time Customer Service Administrator (Immediate start) Hours: Monday to Friday, 8:30am - 12:30pm (Flexible) Contract Type: Contract / Part-Time We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a part-time basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experience Requirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirable To apply or find out more, please get in touch! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a...

Customer Service Advisor - Mortgages Spider is advertising on behalf of Saffron Building Society, who are looking for a Customer Service Advisor to join their team in Saffron Walden, Essex . This is a full-time, permanent position, working 9am 5pm, with hybrid working to be agreed with your line manager following training. Salary: £26,000 £27,000 per annum Benefits: 33 days holiday including bank holidays, buy/sell holiday scheme, performance-dependent annual bonus, pension with 5% employee and 8.5% employer contributions (subject to eligibility and T&Cs), salary sacrifice schemes, health and dental benefits, life assurance and income protection. About the role: As a Customer Service Advisor - Mortgages , you ll support existing mortgage members with their retention options, helping them through the process while delivering excellent customer service. Key responsibilities include: Managing customer and broker enquiries by phone and email...

Helpdesk Administrator Location: Cambridge Hourly Rate: 13-15 per hour ( 28,000 per annum if permanent) Job Type: Full-time, Temporary contract, On-site. About the Role Our client is seeking a Helpdesk Administrator with strong Excel skills to join a busy operational team supporting secure projects within a regulated environment. The plan is for you to be employed on a temporary basis initially with the view to go permanent after a few weeks of settling in. This role requires excellent administrative capability, confidence handling sensitive information, and the ability to manage data accurately across multiple systems. Key Responsibilities Provide day-to-day administrative support to operational teams Maintain and update records, spreadsheets, and databases accurately Produce reports, trackers, and data analysis using Microsoft Excel Coordinate meetings, schedules, and internal communications Process documentation in line with compliance and...

Temporary Receptionist (Car Dealership) Brentwood/Chelmsford/Basildon 8am - 6pm Monday to Sunday (40 hours per week) 12.71- 13.20 per hour Immediate start, short-term and long-term positions available. We are seeking a friendly and efficient Temporary Receptionist to join our client's car dealership team. As the first point of contact for clients and customers, you will play a crucial role in creating a positive first impression. The ideal candidate will have excellent listening skills, a pleasant demeanour, and the ability to provide accurate information. Experience with Kerridge software is essential. Key Responsibilities : Maintain building security by issuing visitor passes. Notify appropriate personnel of visitor arrivals. Track appointments and manage the flow of visitors. Answer phone calls and respond to caller needs appropriately. Route calls to the correct person. Check clients in for appointments and provide directions as needed. Use Kerridge...

We're really excited to be recruiting for this successful, interesting and expanding manufacturing business in their search for a Customer Service Administrator to work as part of a team of 5. Please find all the details below: Job Title: Customer Service Adminitsrator Location: Whitstable, Kent Salary: 28,000 - 30,000 Hours: Monday to Thursday 8am to 4:30pm and Friday 8am to 1:30pm Hybrid: Hybrid working is available and there is a "Work from Office/Work from Home" rota that operates within the department to ensure that there is always someone is available at the site. Benefits: 25 days annual leave + bank holidays, increasing with length of service Cycle to work scheme Employee discount on Dell PCs Employee Assistance Programme - 24-hour telephone line, counselling, financial support tools and much more! Life assurance scheme Income protection scheme Matched pension contribution up to 6% Earn extra mile vouchers of up to 50 for going the extra...

Customer Service Administrator - Temp Strood 12.89 per hour Temporary - Long term Customer service experience - without the phones! We're looking for a Customer Service Administrator to join a busy team in Strood on a temporary basis. This is not a phone-based customer service role. The majority of your work will be handled through email and online systems, making it ideal for someone who enjoys helping customers and resolving queries but would prefer not to spend their day on the phone. The role Responding to customer queries via email Processing and updating customer information Dealing with queries and resolving issues Keeping records and systems up to date Liaising with colleagues to make sure customers receive a good service General administration and customer service support About you We're looking for someone who is: Customer-focused and professional Comfortable communicating clearly by email Organised and accurate Confident using IT and different...

Internal Sales Executive / Account Manager Location , Kent Salary: Basic + Uncapped Commission + OTE Job Type: Full Time, Permanent Are you an ambitious sales professional with experience in internal sales, account management or business development? Do you enjoy building relationships, managing multiple projects and converting opportunities into orders? Our client is a market-leading organisation within the construction and interior products sector and is looking to recruit a driven and organised Internal Sales Executive to join their successful team based in Gravesend. This is an excellent opportunity for someone who enjoys a fast-paced environment, thrives on delivering exceptional customer service and wants to develop a long-term career with a growing business. The Role Working closely with the Specification Manager and wider internal teams, you will be responsible for managing projects from enquiry through to order, generating new business opportunities and...

Collections Agent Salary: 26,227 per annum Hours: 37.5 hours per week Location: Office Based Operating Hours: Shifts between 8:30am - 6:00pm, Monday to Friday We are seeking a confident and customer-focused Collections Agent to join our client's team and support ongoing collections activity. This is a role that requires excellent communication and negotiation skills, with responsibility for speaking to customers regarding outstanding arrears, processing payments and agreeing appropriate payment arrangements where full payment cannot be made. You will regularly have challenging conversations with customers, so the ability to remain calm, professional and respectful while being confident and assertive is essential. You will also provide clear and accurate information regarding debt recovery and enforcement processes, helping customers understand their position and the options available to them. Duties will include: Processing customer payments accurately and in...

Position Title: IT Technical Analyst Contract Type: Permanent (Onsite or Hybrid) Location: Loughborough, Stevenage, or Shepshed, UK Note: Active SC Clearance required Role Summary IT Technical Analyst Provides Tier 1/2 hardware, software, and infrastructure support across regional sites. Balances daily desk-side IT support with hands-on involvement in infrastructure maintenance, procurement, and Agile-driven IT projects. Key Responsibilities User Support: Deliver desk-side help desk support, resolve tickets (ServiceNow), and create end-user training materials. Systems & Infrastructure: Maintain PCs, servers, networks (LAN/WAN), Active Directory, backups, and air-gapped systems. Compliance & Procurement: Own site KPIs, handle hardware/software procurement, and maintain security controls (SOX, Cyber Essentials, CMMC). Operations: Join on-call rotations and apply continuous improvement methods to reduce costs and boost efficiency. Requirements...

Job Title: Digital & IT Analyst (Infrastructure Site Leader) Location: Stevenage (4 days/week) & Loughborough (1 day/week - travel expenses/mileage covered) Working Hours: Full-Time, On-Site (37 hours/week) Role Overview We are seeking a hands-on Digital & IT Analyst to deliver Tier 1/2 technical support and manage site IT infrastructure across two operational locations. Supporting an site of 80 engineering and production staff, this role combines desk-side support, hardware and vendor management, data analysis, continuous improvement, and local IT project delivery. Key Responsibilities Provide Tier 1 and 2 desk-side technical support for hardware, software, laptops, and mobile devices. Manage and support local site infrastructure across standard and air-gapped networks, including Active Directory, local servers, backup solutions, LAN/WAN, and disaster recovery. Manage external IT vendors and oversee hardware/software procurement. Lead local...

Join Our Team as a Customer Adviser! Are you passionate about providing exceptional customer service? Do you enjoy helping others and thrive in a dynamic environment? If so, we want YOU to be the face of our client's customer service team! Position: Customer Adviser Location: Stevenage (Fully On-Site) Working Pattern: Full Time (Shifts between 8:30 AM - 5:30 PM, with one Saturday approximately every 8-12 weeks) Start Date: 17/09/2026 What You'll Do: As a Customer Adviser, you will be the first point of contact for Hertfordshire citizens and businesses eager to access council services. Your role will encompass: Handling diverse customer inquiries through telephone and e-Service channels Providing accurate advice and assistance with a friendly demeanour Logging customer requests efficiently and effectively Supporting the digitization of services to enhance user experience Ensuring compliance with agreed processes to maintain high standards of service...

Barker Ross are currently recruiting for an Operations Support Agent to join a busy operation in Crayford . This is a great opportunity for someone looking for a long-term role, with the potential to move into permanent employment for the right person. The role: 14.02 per hour Monday to Friday 40 hours per week AM and PM shifts available Start date: ASAP Long-term opportunity Potential for permanent employment What you'll be doing: You'll be supporting the day-to-day operation and helping to keep everything running smoothly. Your responsibilities will include: Dealing with customer enquiries Investigating shipments Managing failed deliveries and collections Data entry and updating internal systems Communicating with drivers, customers and other stations Following processes and ensuring information is accurate Working to deadlines in a busy environment We're looking for someone who: Is confident using computers and can learn new systems...

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Customer Service Administrator Reports to: Assistant Ops Manager Based at: Cambridge and Peterborough site in Huntingdon. Salary: £12.83 per hour Fiixed term initially until 31/01/2027 Full-time, 40 hours - 8:30am-17:00pm Mon-Friday Job purpose: To provide the Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS. Key Responsibilities: Answering the telephone in a high activity call centre environment whilst obtaining and verifying information from the client and inputting onto computer system Inputting and retrieving data from the in-house computer system Provide product information by answering questions and helping, where possible Telephone engineers out in field to pass on relevant information about emergency repairs in a timely manner. Enhance organisation's reputation by accepting ownership for accomplishing...