Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide...

Customer Service Advisor (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and...

Job Description We are recruiting for an experienced Executive Assistant to support our Chief Technology & Customer Services Officer. This is a fast-paced and visible role, requiring someone who is highly organised, proactive, and detail-oriented to ensure the smooth running of the CTCSO function. As part of the wider EA team supporting the Executive Committee (ExCo) at AJ Bell, you will play a key role in coordinating with senior stakeholders and teams across the business to help deliver strategic objectives. The role suits someone who is proactive, comfortable working in a fast-moving environment, and able to think on their feet, with a creative approach to problem-solving. Strong communication skills are essential, alongside an enthusiastic and positive mindset, as you will be at the centre of a collaborative leadership environment. About the role Act on behalf of the CTCSO, leading on their initiatives and ensuring deadlines are met. Proactively manage the...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating...

We are working with an established organisation who operate at the intersection of healthcare infrastructure, scientific services, diagnostics and sample management, serving a number of high profile organisations within clinical research and pharmaceuticals. Their services support organisations requiring secure, compliant, high-quality outsourced management of valuable biological materials and associated processing workflows.As part of a significant growth phase, the business is expanding its commercial footprint across the Northern UK including Northern England, Scotland, Northern Ireland and Ireland.We are seeking an experience Account/Territory Manager to drive commercial growth this key region, developing new business opportunities while strategically expanding existing customer relationships. Your main focus will be to engage with and target new business opportunities with a range of potential customers within pharmaceuticals, biotech, CRO, healthcare and research. This is not...

Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced High Net Worth Insurance Account Executive who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on So, what does the role of an Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. As an Account...

you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY - Who We Are: We are a dedicated organisation committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including...

We are working with an established organisation who operate at the intersection of healthcare infrastructure, scientific services, diagnostics and sample management, serving a number of high profile organisations within clinical research and pharmaceuticals. Their services support organisations requiring secure, compliant, high-quality outsourced management of valuable biological materials and associated processing workflows. As part of a significant growth phase, the business is expanding its commercial footprint across the Northern UK including Northern England, Scotland, Northern Ireland and Ireland. We are seeking an experience Account/Territory Manager to drive commercial growth this key region, developing new business opportunities while strategically expanding existing customer relationships. Your main focus will be to engage with and target new business opportunities with a range of potential customers within pharmaceuticals, biotech, CRO, healthcare and research. This...

We’re looking for Collections Advisors to join our team on a Permanent role at Portway House, 1 The Pavilions, Preston, PR2 2YD! Sound like a bit of you? If so, READ ON.... As a Collections Advisor, you will be engaging with our client’s customers who may find themselves in financial difficulty and require information and guidance in order to meet their finance commitments. You will need to take ownership to understand the customers financial situation, providing options and solutions to always ensure fair outcomes. Experience in collections and/or a call centre within financial services environment is essential to be considered. Job title: Collections Agent - no evenings/weekends! Job Description: What you’ll be doing: Providing a first point of contact service resolution for the customer, educating customers on the alternative options available for the service being supported  Ensuring regulatory compliance in the case of collections activity,...

Customer Service Advisor - Telephone-Based Location: Bradford / Hybrid Salary: 24,784.50 per annum Hours: Full-Time, Monday to Saturday on a rotating shift pattern We are recruiting on behalf of a well-established organisation for a Customer Service Advisor to join their busy and supportive customer contact team. This is an excellent opportunity for an individual with strong communication skills who enjoys helping customers and delivering a high standard of service. Offering a hybrid working model, full training, and genuine long-term career prospects, this role would suit someone looking to build a career within customer services. The Role As a Customer Service Advisor, you will be the first point of contact for customers, handling enquiries over the telephone and ensuring each interaction is managed professionally and efficiently. You will work closely with colleagues across the business, maintaining accurate records and delivering excellent customer experiences...

Reception & Administration Apprentice (Darwen Aldridge Community Academy) Location: Blackburn with Darwen, UK Salary: National Apprenticeship Wage Contract Type: Fixed Term Education Phases: Secondary; Job Roles: Other Support; Working Patterns: Full-Time; Application Deadline: Sunday, 14th June 2026 Interview Date: W/C 22nd June 2026 Visa Sponsorship Available: No Is a Shared Job: No About the School: Darwen Vale High School is more than its recent Ofsted recognition it is a community built on shared vision and ambition. Guided by the Aldridge principle of no child left behind , DVHS strives to be a beacon of excellence in Darwen. We champion a safe, inclusive culture of high aspirations and achievement, where everyone is inspired to excel and take pride in all they do. By promoting responsibility, independent thinking and respect for diversity, we prepare learners to thrive as outstanding members of our community. Our Vale Values: We...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £30k, with OTE takes your package higher Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative...

Job role: Receptionist / Facilities Contract: Temporary ongoing Pay rate: 13.00 an hour Working days: Monday to Friday Working hours: 9AM to 5PM Location: Carlisle What You'll Do: As the Receptionist, you will play a crucial role in ensuring smooth daily operations. Your primary responsibilities will include: Welcoming Guests: Greet and assist visitors with a warm smile, making them feel right at home. Managing Communications: Handle phone calls and emails efficiently, providing accurate information and directing inquiries to the appropriate departments. Scheduling Appointments: Coordinate meetings and manage calendars to ensure seamless communication and organization. Administrative Support: Assist with various administrative tasks, including filing, data entry, and maintaining office supplies. Building Relationships: Foster a positive atmosphere by engaging with staff and clients, creating a sense of community. Facilities: You will need to...

Complaints Handler Location: Halifax Contract: 6 months About the role Search are looking for a professional and empathetic Complaints Handler to join an organisation in Halifax for a 6 month fixed term contract. This role is responsible for managing customer complaints from start to finish, ensuring fair, timely, and effective resolutions. You will play a key role in improving the customer experience by investigating issues, identifying root causes, and supporting continuous improvement across the business. Key Responsibilities Manage customer complaints from initial contact through to resolution Investigate issues thoroughly and gather information from relevant departments Communicate clearly and professionally with customers at all stages Ensure outcomes are fair, consistent, and in line with company policy Identify root causes and highlight trends or recurring issues Maintain accurate and detailed case records Key Experience & Skills...

Telesales Advisor - Ripponden - 30,000 Per Annum (OTE 45,000) - Monday to Friday We are looking for a confident and motivated Telesales Advisor to join our growing team in Ripponden. This is an excellent opportunity for someone with strong communication skills who enjoys building relationships and achieving targets in a friendly, supportive environment. The Role As a Telesales Advisor, you will be responsible for contacting potential customers, promoting our products/services, and generating sales opportunities over the phone. You'll play a key role in driving business growth while delivering excellent customer service. Key Responsibilities Making outbound sales calls to prospective customers Building rapport and identifying customer needs Promoting products and services confidently Following up on leads and enquiries Achieving individual and team sales targets Maintaining accurate customer records and notes Providing a professional and positive customer...

Liverpool Experience Campus operates the city's waterfront event campus - the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. Ticket Quarter Based in Liverpool Full-Time Permanent Do you love live events, exciting experiences and creating campaigns that get people talking We're looking for a talented Marketing Account Manager to join the team at Ticket Quarter, Liverpool Experience Campus. In this role, you'll help shape the marketing behind some of the region's (and nation's!) most exciting events, venues and attractions, as well as championing...

Job Title: Finance Customer Service Representative Location: Liverpool, Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...

Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots...

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 26,938 to 28,609 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you...

Liverpool Experience Campus operates the city's waterfront event campus the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. Ticket Quarter Based in Liverpool Full-Time Permanent Do you love live events, exciting experiences and creating campaigns that get people talking We re looking for a talented Marketing Account Manager to join the team at Ticket Quarter, Liverpool Experience Campus. In this role, you ll help shape the marketing behind some of the region s (and nation s!) most exciting events, venues and attractions, as well as championing...