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Business Stream
03 Mar, 2026
Permanent
Customer Service Adviser
£25,887 - £26,500 yearly
Business Stream Edinburgh, UK
Got a gift for connecting with people? You could be our next quick thinking Customer Service Adviser. We need someone special to make every interaction with our customers count. About the role We're looking for a dedicated Customer Service Adviser to handle customer calls and deliver exceptional support to our valued customers. In this role, you’ll be the first point of contact, providing answers to inquiries, troubleshooting problems, and ensuring customer satisfaction. What makes you just right for us? We need a people person who genuinely loves interacting with others. When it comes to customers, you’ll be warm and empathetic while bringing a reassuring calm to customers when they need to talk to us. As you’ll receive a wide range of queries from a wide range of customers, you’ll be adaptable, flexible and able to put yourself in their shoes. You’ll be the first point of contact for many of our customers, and a vital part of who we are and how our customers see...
Search
14 Mar, 2026
Contract
Customer Service Executive
Search Edinburgh, UK
Customer Service Executive - Investments Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team. Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds. Start date - ASAP Salary - 28,000 - DOE with fantastic benefits such as performance related bonus yearly, Hybrid working, Excellent Pension scheme, Private health and so on. Working Hours - Monday to Friday - 35 Hours 9am - 5pm - 1 hour Lunch Location - Edinburgh City Centre Key Responsibilities: Handling incoming calls and mail from new and existing customers and resolving queries Communicating with both internal and external customers Inputting and maintaining client data with accuracy on systems Handle all aspects of a...
Pontoon
10 Mar, 2026
Temporary
Customer Service Adviser
Pontoon Edinburgh, UK
Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the...
Search
07 Mar, 2026
Permanent
Customer service Team Manager
Search Edinburgh, UK
Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target...
Search
05 Mar, 2026
Contract
Customer Service Advisor
Search Lasswade, UK
Customer Service Advisor Edinburgh - Lasswade 23,500 6 month fixed term contract Full time Due to some exciting growth, our ecommerce client is looking for talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client -...
Search
14 Mar, 2026
Contract
Part Time - Customer Service Advisor
Search North Lanarkshire, UK
Part Time Customer Service Advisor Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. Must be able to do 1-2 weeks of full time training Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to...
Search
23 Feb, 2026
Contract
Customer Service Advisor
Search North Lanarkshire, UK
Exciting Customer Service Opportunity! Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Contract Type: Temporary with potential to go permanent Location: Cumbernauld Hours: 35 hours per week, 7 days a week, shifts between 7am - 11pm on a rota basis (rota set 3 weeks in advance). Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? We have an exciting opportunity for you to join our vibrant and friendly team as a Customer Service Advisor! What You'll Do: Be the First Point of Contact: Provide top-notch support via phone, email, or instant message. Handle Inquiries: Manage a high volume of consumer inquiries about our products and services, resolving a targeted percentage. Troubleshoot Issues: Identify the root cause of problems and use resources to resolve...
Search
23 Feb, 2026
Contract
Part Time Customer Service Advisor
Search North Lanarkshire, UK
Part Time Customer Service Advisor Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. Must be able to do 1-2 weeks of full time training Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to...
Adecco
04 Mar, 2026
Temporary
Food Sampling & Customer Service Facilitator
Adecco Perth, UK
Join Our Team as a Food Sampling & Customer Service Facilitator! Location: Perth, Scotland Contract: 12-month fixed-term Hourly Rate: 13.36 Working Hours: Full-time and part-time opportunities available (14-37.5 hours per week, flexible shifts between 8:30 AM and 4:30 PM, Monday-Sunday) Driving Required: Yes - access to your own vehicle (mileage reimbursed) Are you passionate about food and love engaging with people? If so, we have the perfect opportunity for you! We're seeking a Food Sampling & Customer Service Facilitator to create exciting in-store tasting experiences for shoppers. This lively and interactive role is ideal for someone who is confident, friendly, and passionate about customer engagement in the food retail space. Key Responsibilities: Customer Interaction - Proactively approach customers and invite them to participate in tasting panels. - Guide shoppers through fun, structured blind tastings using iPads and questionnaires. -...
Adecco
10 Mar, 2026
Contract
Customer Service Representative
£13.31 - £22.12 hourly
Adecco Strathmartine, Dundee DD3 0SH, UK
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.31 Enhanced: 15.46 (hours worked 20:00 - 23:00) Overtime: 19.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm 22.12 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement...
ICA
11 Mar, 2026
Permanent
Customer Service and Onboarding Advisor
ICA United Kingdom
Customer Service and Onboarding Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy solving problems and supporting people as they get to grips with online tools At International Compliance Association (part of Wilmington plc) you ll help customers settle in smoothly with our learning platform. You ll walk them through first logins, help them find their way around, and answer the everyday technical questions that pop up. You ll also play an important part in keeping our onboarding steps and learning content accurate and up to date. If you enjoy a...
Camping and Caravanning Club
06 Mar, 2026
Permanent
Customer Service Advisor
Camping and Caravanning Club United Kingdom
Customer Service Advisor 37.5 hours per week, Monday- Friday 08.30-16.30 plus 1 in 4 Saturdays 09.00-13.00 (Mar-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Customer Service Advisor. The successful candidate will support the Service Centre Management Team in delivering exceptional levels of customer service and member communication, through various channels. Whilst at all times operating in a friendly and professional manner with the aim of delivering to set KPIs and SLAs within the overall objectives of the Club. Ensuring where possible, to strive to add value within all areas of communication. Daily duties and responsibilities will include: To accept, investigate and respond to all queries, whether by telephone, letter, email or escalations...
Devonshire Appointments
27 Feb, 2026
Permanent
Customer Service Advisor
Devonshire Appointments United Kingdom
Customer Service Advisor 5 days in the office Mon-Fri 8:30am-5pm Role Purpose Reporting to the Customer Services Manager, this role is responsible for the day to day running of assigned Customer Accounts for Service Graphics. Main Accountabilities: Manage and proactively monitor the status of ongoing business from assigned customer accounts. Working directly with the client, provide assistance with ongoing projects whilst offering solutions and ideas when needed. Make recommendations for improvements, cost savings and innovation. Liaise directly with the Sales Department providing additional support with customers and briefs. Raise production job tickets through the sites MIS system. Work with other internal departments with a positive approach to answer any related queries. Liaise with other divisional and group sites when required, either by submitting or receiving production briefs and orders. Proactively manage customer accounts from concept...
Huntress - Maidstone
23 Feb, 2026
Temporary
Customer Service Advisor
Huntress - Maidstone Glasgow, UK
Customer Service Advisor - Move from Hospitality to an Office-Based Role! Temp - perm Are you looking to step away from hospitality and into a stable, office-based role? We are hiring Customer Service Advisors in Glasgow , where you'll use your excellent communication and organisational skills to support students over the phone and via email. Role: Customer Service & Admin Advisor Location: Central Glasgow Salary: 13.45 + up to 500 bonus monthly Hours: Full-time, Monday to Friday What the role involves: Speaking with students over the phone (not sales-based and not on the phone all day) Responding to emails and handling administrative tasks Providing excellent customer service and support What we offer: Full training - no previous call centre experience needed A professional office environment with career progression opportunities The chance to apply your customer service skills in a new setting If you're confident, organised, and...
Blue Arrow
14 Mar, 2026
Permanent
Customer Care Specialist
Blue Arrow Midlothian, UK
Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems and making things right? We're looking for customer-focused, solutions-driven professionals to join a leading online retail brand in a fast-paced contact centre environment. Key Responsibilities Handle inbound and outbound customer queries via phone, email, live chat, and social media Provide clear advice and support throughout the customer journey Resolve issues quickly and effectively, ensuring customer satisfaction Coordinate with suppliers and partners to guarantee smooth service delivery Manage complaints with empathy and a solutions-first approach What We're Looking For Excellent communication and active listening skills Strong problem-solving ability and attention to detail Ability to multitask and manage workload effectively Previous experience in customer service, contact centre, or...
Search
13 Mar, 2026
Contract
Corporate Receptionist
Search Midlothian, UK
Corporate Receptionist Edinburgh City Centre fully office-based role 2 weeks temp initially very likely to be extended & could become permanent Full time hours 9:30am to 6:00pm Monday to Friday (37.5 hours per week) Pay rate of 13.50 per hour + holiday pay Search Consultancy are delighted to be working exclusively with a Professional Services firm based in Edinburgh City Centre to recruit this role on an initial 2 week temporary basis with strong potential fort the role to be extended & potential for it to become permanent. The successful candidate will be responsible for providing comprehensive Reception & Front Desk support to the business. Duties involved in this role will include: Handling incoming calls to Reception, transferring calls & passing on messages Dealing with any visitors & guests to the office Ensuring that the front desk area is consistently kept in good order Sorting & distributing incoming mail, collecting &...
Office Angels
05 Mar, 2026
Permanent
Account Manager
Office Angels Midlothian, UK
Account Manager Location: West Edinburgh Salary: 26,000 Hours: Monday to Friday, 8:45 AM - 5:00 PM (fully office based) Job Type: Full-time, Permanent About the Role We are seeking an experienced Account Manager to join a dynamic and growing organisation. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. You will play a key role in supporting clients within the clinical sector, ensuring the smooth production and distribution of study materials. This position requires strong organisational skills, attention to detail, and the ability to manage multiple projects simultaneously. Key Responsibilities Manage day-to-day activities for clinical study documents. Provide outstanding customer support, handling queries, deliveries, and reporting. Coordinate projects across cross-functional teams (artwork, estimating, print production, distribution). Monitor timelines and...
Office Angels
26 Feb, 2026
Temporary
Receptionist - Edinburgh
Office Angels Midlothian, UK
Join Our Team as a Temporary Receptionist! Are you a friendly face who loves making connections? We are on the lookout for a cheerful and professional Receptionist to join our team for a short-term opportunity in Tollcross, City of Edinburgh! If you're ready to take on a role that combines customer service with administrative duties, then this is the perfect chance for you! Position Details: Contract Type: Temporary Hourly Rate: 12.60 Working Pattern: Full Time, 08.30am - 17.30pm Start Date: 27th February 2026 End Date: 3rd March 2026 Why Join Us? Be the first point of contact for clients and visitors-your smile will set the tone! Work in a vibrant office environment located just: - 17 minutes' walk from Edinburgh Waverley train station - 18 minutes' walk from Princes Street tram station Key Responsibilities: Greet and assist visitors with warmth and professionalism. Answer phone calls and direct inquiries efficiently. Manage incoming and outgoing...
Search
06 Mar, 2026
Temporary
Site Receptionist
Search Alloa FK10, UK
Search Recruitment Group are recruiting for a part-time Site Receptionist to work at our client's premises based in Alloa. Duties will include but will not be limited to:- Answering external telephone calls. Using internal radio system to contact personnel within relevant departments. Dealing with any visitors/contractors to the site. Any other duties as requested by our client. Working Hours would be one day per week - Friday 7.30am - 5.30pm, however flexibility is required to work additional hours for holiday cover. 12.21 per hour Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
IDEX Consulting Ltd
12 Mar, 2026
Permanent
Commercial Account Executive
IDEX Consulting Ltd North Lanarkshire, UK
Not every opportunity in commercial insurance is built the same. Some will offer you a desk, a book of business, and a set of KPIs to hit while someone three layers above you monitors your renewal ratios on a spreadsheet they'll never fully understand.This isn't one of those.This is a seat at the table - at a well-established, independently owned commercial brokerage in Lanarkshire that has just secured investment and is now building intelligently for the next chapter.That means new systems, a sharper client proposition, a structured approach to growth - and a deliberate decision to bring in the right person to help run it. So what does this actually look like? You'll take ownership of a portfolio of director-level managed commercial accounts - SME and mid-market clients that currently sit with the MD. That frees the MD up to focus on strategic growth, while you become the trusted face and relationship holder for clients who expect and deserve proper, professional service....
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