Customer Service Administrator - Temp Strood 12.89 per hour Temporary - Long term Customer service experience - without the phones! We're looking for a Customer Service Administrator to join a busy team in Strood on a temporary basis. This is not a phone-based customer service role. The majority of your work will be handled through email and online systems, making it ideal for someone who enjoys helping customers and resolving queries but would prefer not to spend their day on the phone. The role Responding to customer queries via email Processing and updating customer information Dealing with queries and resolving issues Keeping records and systems up to date Liaising with colleagues to make sure customers receive a good service General administration and customer service support About you We're looking for someone who is: Customer-focused and professional Comfortable communicating clearly by email Organised and accurate Confident using IT and different...

Customer Service Support Advisor - 1 day office (Must be based in Kent) Location: Chatham, Kent (1 day per week in the office, home working the rest of the week) Are you a natural problem-solver who enjoys helping people? Do you have a passion for technology and enjoy talking customers through solutions? We're looking for a Customer Service & Technical Support Advisor to join a friendly team, providing support to customers who need help with technical queries. Think of the kind of support you receive from Apple, where excellent customer service and making technology easy to understand are at the heart of everything. The Role You'll be the first point of contact for customers, helping them resolve technical issues, answering questions and ensuring they receive a great customer experience. Your responsibilities will include: Handling customer enquiries by phone, email or online chat. Talking customers through technical issues and helping them find solutions....