Customer Service Advisor - Hybrid Location: Chester (Hybrid) Salary: Up to 36,571 Contract: Permanent We're looking for a Senior Customer Service Advisor to join a purpose-driven team dedicated to helping customers navigate complex and often vulnerable financial situations. This is a permanent role working 40 hours per week (with options for 37.5 or 35 hours pro rata), with a hybrid setup (2-3 days in the office after training) offering a salary of up to 36,571 . The role involves supporting customers in complex and sensitive financial situations, providing tailored advice and helping them reach sustainable outcomes. This is more than a customer service role, it's an opportunity to provide meaningful, life-changing support . You'll act as a Debt Advice Specialist , using your judgement, empathy, and expertise to guide individuals through sensitive and challenging circumstances, often where there is no clear, standard solution. Working Hours &...

We are looking for an enthusiastic and highly motivated Customer Service Advisor (Also known locally as a Property Manager ) to complement our Property Management Team within our Lettings Department in Birkenhead: The Wirral . As a Customer Service Advisor, you will provide property management and tenancy support services to branches, landlords and tenants. Starting Salary £25,000 What's in it for you as a Customer Service Advisor? Get full training and development A good understanding of the residential lettings industry Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Customer Service Advisor. Act as a central point of contact managing the effective resolution of queries from clients and colleagues Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with...

Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with...

you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent!Shifts:Monday to Friday, 7 am to 7 pm12 weeks training ON SITE in Kirkby - L32 8UY -Who We Are:We are a dedicated organisation committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care.What You'll Do:As a Contact Centre Agent, your primary responsibilities will include:Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude.Delivering high-quality customer service while adhering to established procedures and service levels.Using your initiative to source information and provide effective solutions for our customers.Communicating with various stakeholders, including clients and third...

Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool...

Job Title: Finance Customer Service Representative Location: Liverpool, Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £26,938 to £28,609 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse...

Job Title: Finance Customer Service Representative Location: Liverpool, Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...

Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots...

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 26,938 to 28,609 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you...

Liverpool Experience Campus operates the city's waterfront event campus the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. Ticket Quarter Based in Liverpool Full-Time Permanent Do you love live events, exciting experiences and creating campaigns that get people talking We re looking for a talented Marketing Account Manager to join the team at Ticket Quarter, Liverpool Experience Campus. In this role, you ll help shape the marketing behind some of the region s (and nation s!) most exciting events, venues and attractions, as well as championing...

Are you ready to lead a high-volume operation for one of the UK's most iconic retailers? We are looking for an experienced, resilient, and proactive Account Manager to take full accountability for our onsite operation at the Sainsbury's Distribution Centre in Haydock. This is a fast paced leadership role where you will be the face of Randstad, managing a large scale temporary workforce and driving the continuous improvement of a business critical logistics site. The Role: Responsible for the management and support of a team of 2-4 Account Specialists/Agency Supervisors who are responsible for managing the daily performance of associates. The Account Manager has responsibility for ensuring operational service level delivery, management support for AS's & service delivery to Sainsbury's. The Account Manager will take a proactive role in continuing to build relationships with the Sainsbury's stakeholders, ensuring continuous improvement in the recruitment and worker...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the...

Avove is proud to work in partnership with United Utilities, supporting the delivery of vital water and wastewater services across the Northwest. Through this collaboration, we provide tailored infrastructure and customer service solutions that help ensure resilient, sustainable, and efficient operations. Our teams work closely with United Utilities to enhance customer experience, protect natural resources, and maintain essential services that millions of people rely on every day. As part of this commitment, our Customer Team based in Warrington is looking for a Customer Service Agent to join their growing team. You ll play a key part in managing customer and client enquiries, ensuring issues are resolved efficiently and to the highest standard. What will your day look like Be responsible for managing an array of customer and client enquiries via telephone, in person, website and email channels. Ensuring the highest level of customer satisfaction is achieved and...

Customer Service Coordinator A fantastic opportunity for a Customer Service Coordinator with customer service, order processing, administration, Excel and communication skills to support customers and internal teams. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Administrator, Sales Support Administrator, Order Coordinator, Customer Care Advisor   SALARY: £26,521 per annum + Benefits LOCATION: Mobberley, Cheshire, North West England (WA16) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 37.5 Hours per Week (Flexi Hours - build and take time away from work)   WHY APPLY? This is a great opportunity for someone who enjoys being at the heart of customer activity, thrives on organisation, and takes pride in delivering a smooth, professional service. As a Customer Service Coordinator you’ll act as the key link between customers and internal...

Sales Coordinator / Sales Administrator An excellent opportunity for a Sales Coordinator / Sales Administrator with customer service, internal sales and order processing experience to join a busy sales office within the construction products and building products sector. Ideal for candidates with sales support, account coordination and CRM systems experience. If you’ve also worked in the following roles, we’d also like to hear from you: Internal Sales Executive, Sales Support Administrator, Customer Service Administrator, Account Coordinator, Order Processing Coordinator, Internal Sales Coordinator   SALARY: Competitive + Benefits LOCATION: Irlam, Manchester, North West England JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Sales Coordinator / Sales Administrator to join a fast-paced and customer-focused sales office supporting a well-established organisation within the...

Logistics Customer Service Coordinator Location: Manchester (Fully On-Site) Pay Rate: 13.50 per hour Job Type: Temporary / Ongoing Start Date: Immediate Start Available Job Overview We are currently recruiting for a Logistics Customer Service Coordinator to join a busy and fast-paced logistics operation in Manchester. This is a fully on-site role supporting day-to-day transport and customer service activities. The successful candidate will act as a key point of contact between customers, drivers, and warehouse teams, ensuring the smooth and timely movement of goods. Key Responsibilities Handling incoming customer queries via phone and email in a professional and timely manner Providing updates on deliveries, collections, and shipment status Liaising with warehouse and transport teams to resolve operational issues Booking and amending transport orders using internal systems Tracking consignments and proactively communicating delays or issues to customers...

Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: A competitive basic salary of £28k Y1 OTE of £28k! Comprehensive support and training - both internal and external Excellent scope for progression, earning potential, professional and personal development Regular socials in a welcoming, inclusive atmosphere and regular charity events Incentive company holidays in the snow and sun! Lucrative incentive and bonus schemes...

Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with...

Desk Based Account Manager Location: Stretford, Manchester (Onsite) Hours: Monday-Friday, 9:00-5:30 Salary: 30,000 + up to 25,000 OTE We're looking for ambitious, driven and resilient Desk Based Account Managers to join our Manchester team. This is a fast-paced, target-driven role where attitude is everything! We want people who are motivated to succeed, confident on the phone, and hungry to grow revenue. You'll take ownership of a portfolio of (Apply online only) SME clients, reengaging dormant accounts, building strong relationships, and identifying new business opportunitie. If you thrive in a high energy sales environment and enjoy working towards clear targets, this could be a great fit. What You'll Be Doing Re-engaging existing and dormant business customers to drive revenue Building strong client relationships and identifying upsell opportunities Selling telecoms, connectivity, cyber security, and Microsoft solutions Managing the full B2B sales cycle...