Whats In It For You Supportive team environment Opportunity to develop customer service and claims handling skills Exposure to a fast-paced, dynamic working environment Chance to make a real difference to customer satisfaction Must Have's Experience in customer service within hospitality and/or an office, and/or claims handling Excellent communication skills Organised and proactive approach Attention to detail Ability to juggle multiple tasks Experience with CRM systems (Salesforce, Instanda, Xero advantageous) Nice to Have's Knowledge of FCA, PRA, regulatory standards Experience in insurance or financial services Familiarity with health and safety procedures What Will You Be Doing Providing exceptional customer service via email, phone, WhatsApp Handling FNOL claims efficiently, liaising with internal and external stakeholders Updating client documentation and internal records accurately Staying informed...

We're looking for a Customer Service Executive to join a growing industrial supplies business based in Bidford-on-Avon. If you're organised, confident communicating with customers and have an interest in e-commerce, this could be the ideal role for you. You'll be joining a friendly, supportive team, helping to manage online orders and deliver a great customer experience. BASIC SALARY: Up to £26,000 BENEFITS: 22 Days Annual Leave (increasing with service) Pension Annual Performance Bonus Wellbeing Package LOCATION: Office-based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester JOB DESCRIPTION: Customer Service Executive, Customer Service Administrator, E-Commerce Assistant Working closely with our E-Commerce Team Leader, as our Customer Service Executive, you'll support the day-to-day running of our online sales operation, ensuring orders are processed efficiently, customers are kept informed and any...

We're looking for a Customer Service Executive to join a growing industrial supplies business based in Bidford-on-Avon. If you're organised, confident communicating with customers and have an interest in e-commerce, this could be the ideal role for you. You'll be joining a friendly, supportive team, helping to manage online orders and deliver a great customer experience. BASIC SALARY: Up to £26,000 BENEFITS: 22 Days Annual Leave (increasing with service) Pension Annual Performance Bonus Wellbeing Package LOCATION: Office-based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester JOB DESCRIPTION: Customer Service Executive, Customer Service Administrator, E-Commerce Assistant Working closely with our E-Commerce Team Leader, as our Customer Service Executive, you'll support the day-to-day running of our online sales operation, ensuring orders are processed efficiently, customers are kept informed and any...

We're looking for a Customer Service Executive to join a growing industrial supplies business based in Bidford-on-Avon. If you're organised, confident communicating with customers and have an interest in e-commerce, this could be the ideal role for you. You'll be joining a friendly, supportive team, helping to manage online orders and deliver a great customer experience. BASIC SALARY: Up to £26,000 BENEFITS: 22 Days Annual Leave (increasing with service) Pension Annual Performance Bonus Wellbeing Package LOCATION: Office-based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester JOB DESCRIPTION: Customer Service Executive, Customer Service Administrator, E-Commerce Assistant Working closely with our E-Commerce Team Leader, as our Customer Service Executive, you'll support the day-to-day running of our online sales operation, ensuring orders are processed efficiently, customers are kept informed and any...

We're looking for a Customer Service Executive to join a growing industrial supplies business based in Bidford-on-Avon. If you're organised, confident communicating with customers and have an interest in e-commerce, this could be the ideal role for you. You'll be joining a friendly, supportive team, helping to manage online orders and deliver a great customer experience. BASIC SALARY: Up to £26,000 BENEFITS: 22 Days Annual Leave (increasing with service) Pension Annual Performance Bonus Wellbeing Package LOCATION: Office-based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester JOB DESCRIPTION: Customer Service Executive, Customer Service Administrator, E-Commerce Assistant Working closely with our E-Commerce Team Leader, as our Customer Service Executive, you'll support the day-to-day running of our online sales operation, ensuring orders are processed efficiently, customers are kept informed and any...

We're looking for a Customer Service Executive to join a growing industrial supplies business based in Bidford-on-Avon. If you're organised, confident communicating with customers and have an interest in e-commerce, this could be the ideal role for you. You'll be joining a friendly, supportive team, helping to manage online orders and deliver a great customer experience. BASIC SALARY: Up to £26,000 BENEFITS: 22 Days Annual Leave (increasing with service) Pension Annual Performance Bonus Wellbeing Package LOCATION: Office-based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester JOB DESCRIPTION: Customer Service Executive, Customer Service Administrator, E-Commerce Assistant Working closely with our E-Commerce Team Leader, as our Customer Service Executive, you'll support the day-to-day running of our online sales operation, ensuring orders are processed efficiently, customers are kept informed and any...

Job Title: Inbound Banking Customer Service Advisors Location: Swindon Contract Type: Temporary Ongoing Salary: 14.56 an hour Working days: Monday to Sunday (Working 5 days only) Working hours: 8am to 8pm (Shift patterns Vary between) DBS and credit check required Are you passionate about delivering exceptional customer service in the banking sector? Our client, a prominent organisation within the Government and Public Sector, is seeking enthusiastic Inbound Banking Customer Service Advisors to join their dynamic team. This is an exciting opportunity to contribute to a vital service while enhancing your skills in a supportive environment. Key Responsibilities: As an Inbound Banking Customer Service Advisor, you will be the first point of contact for customers seeking assistance with their banking needs. Your primary responsibilities will include: Responding to incoming calls and inquiries with professionalism and enthusiasm. Providing accurate information regarding...

Customer Service Advisor - 12 month contract Location: Swindon Salary: 14.56 per hour Hours: Full Time, 35 hours per week Start Date: November 2026 Working Pattern: Office-based during training, then hybrid working available Join a Leading Banking Customer Service Team! We're recruiting for Inbound Customer Service Advisors to join a well-established banking organisation in Swindon. This is an excellent opportunity for candidates who enjoy helping customers, solving problems, and delivering outstanding service in a fast-paced environment. Following a comprehensive training programme, you'll have the opportunity to work on a hybrid basis, combining office and home working. The Role As an Inbound Customer Service Advisor, you'll be the first point of contact for customers, handling a variety of everyday banking enquiries. You'll provide a professional and helpful service while ensuring customer needs are resolved efficiently and accurately. Responsibilities Handling...

Job Advertisement: Inbound Banking Customer Service Advisors (Temporary Contract) On behalf of our client, a well-respected building society, an exciting opportunity has arisen for Inbound Banking Customer Service Advisors in Swindon. This is a temporary role for a duration of 12 months, offering a competitive hourly rate of 14.56, with a dynamic shift pattern between 8 am and 8 pm, Monday to Sunday. What's on Offer? Pay Rate: 14.56 per hour Contract Type: Temporary (12 months with a view to going permanent) Shift Pattern: 5 days out of 7, with 6 weeks' notice of your shift schedule. Shifts include: - Early: 8 am - 4 pm - Mid: 9 am - 5 pm / 10 am - 6 pm - Late: 11 am - 7 pm / 12 pm - 8 pm Note: The week you work late shifts, you will have that weekend off! Some weeks may require six days of work leading into the following week. Role Responsibilities: As an Inbound Banking Customer Service Advisor, you will: Engage with a variety of inbound calls, providing essential...

Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick In Office: Mon-Thurs Friday (Hybrid) What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your...

Customer Service Representative Near Shirley, Solihull, West Midlands (On-site) 14.00 ph ( 27,664pa) - 16.00 ph ( 31,616) Hours: 38-40 per week (flexi hours) We are currently looking for a proactive, customer-focused individual Manager to join a friendly, fast-growing team working within the IT Support team, providing training and technical support to companies across the UK and Ireland. Due to the rural location of the client a car driver/owner is required. What will you be doing? Providing customer support and training on software and hardware. Supporting customers over the phone, via email and occasionally face to face. Troubleshooting issues and finding practical solutions. Building strong relationships with customers at all levels. Carrying out administration and keeping customers up to date. What are we looking for? Excellent communication and customer service skills. Good IT knowledge, including Windows 10/11 and Microsoft Excel. A...

Client Benefits Customer Service Adviser 3 Month Contract Bristol On Site Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Insurance and Risk Management clients. They are currently looking for a Client Benefits Customer Service Adviser to join them for a 3 month contract, however there may be an opportunity for extension. Overview of the Role: As a Customer Service Advisor, you will play a key role in supporting our clients in managing the clients Guide Flex platform. While prior experience in Employee Benefits is...

Location: Footman James- Waterfront Business Park, Brierley Hill Salary: £25,030 + generous quarterly bonus (OTE up to £29,030) Hours: Full-time on a rota basis between 9am-6pm, plus one Saturday in every three (Time given back in lieu) Why You'll Love It: ? Full training and ongoing support ? Flexible working that fits around your life ? Hybrid working after successful 4-month probation ? Career growth + industry qualifications (CII or ACII) ? 26 days holiday + 8 bank holidays (increasing with service) ? Work with Everywhen (formerly Towergate & Ardonagh), the UK's largest independent insurance broker What You'll Be Doing: Handling inbound and outbound calls in a busy contact centre environment Supporting customers with existing business quotes, supporting sales alongisde general inquires you will also deal with motor insurance queries Delivering a highly customer-focused service every time Balancing sales, retention, and productivity targets...

Customer Service / Technical Support Advisor Location: Central Birmingham Working Pattern: Hybrid working available Employment Type: Full-time The Opportunity Our client is looking for an experienced Customer Service / Technical Support Advisor to join their growing team based in Central Birmingham. This is a customer-focused role that requires someone who is confident troubleshooting and resolving customer issues over the telephone. You will be speaking directly with customers, understanding the problem they are experiencing, asking the right questions and guiding them through the appropriate steps to reach a resolution. We are looking for someone with previous experience working within a contact centre or customer service environment, ideally in a role involving telephone-based troubleshooting, technical support or problem resolution. You do not necessarily need to come from a highly technical background; however, you must be naturally confident when it comes to...

Customer Service, Transport & Purchasing Administrator Location: Tyseley, Birmingham Salary: 28,000 Hours: Monday to Friday, 8:00am - 5:00pm (Paid break: 10:00-10:30 Lunch: 13:00-14:00) Our client, a dynamic organisation in the Manufacturing & Production sector, is seeking a motivated and detail-oriented Customer Service, Transport & Purchasing Administrator to join their team in Birmingham. This is an exciting opportunity to play a crucial role in ensuring customer satisfaction and operational efficiency. Key Responsibilities Deliver excellent customer service, handling enquiries by phone and email. Support customers with order, delivery, pricing and invoice queries. Raise and process purchase orders, track deliveries and liaise with suppliers. Maintain stock records, carry out stock counts and investigate discrepancies. Coordinate courier bookings, transport administration and delivery queries. Resolve invoice and pricing issues quickly and...

Customer Service Representative - Administrator Location: Marston Green, Birmingham Contract Type: Temporary Contract Length: 6 Months Working Pattern: Full Time, Monday to Friday, 37 hours Our client, a leading player in the aerospace industry, is seeking a dynamic and detail-oriented Customer Service Representative to join their team. With a commitment to making modern flight possible, the organisation is known for its innovative solutions that enhance safety and comfort for millions of travellers worldwide. This is an exciting opportunity to be part of a team that drives performance and customer satisfaction in an environment where ideas and integrity are paramount. Role Overview: The Customer Service Representative will provide essential administrative support to the commercial processes, ensuring that daily transactional requirements linked to customer orders are processed accurately and efficiently. This role is crucial for maintaining the high standards of...

Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury. Key duties and responsibilities- Support and develop long-term relationships with customers and partners Act as the main point of contact for customers after the sale Guide customers through onboarding and into the start of their contract Provide training, demos and support to help customers use portals and tools effectively Monitor customer engagement and account activity to identify risks or opportunities Carry out regular check-ins to ensure customers remain satisfied Liaise with suppliers to support smooth service delivery Represent the customer voice internally and share feedback across the business Identify upsell, cross-sell and account growth opportunities Review customer success metrics such as usage, engagement and renewals Prepare reports and dashboards to track customer performance Maintain accurate customer and account data across systems...

Office Administrator / Customer Service Advisor Join a friendly small-office team in a varied part-time role supporting customers, engineers and day-to-day administration. This opportunity suits an organised, reliable communicator who can work independently, manage changing priorities and stay calm when busy. If you’ve also worked in the following roles, we’d also like to hear from you: Administration Assistant, Business Support Administrator, Admin Assistant, Team Administrator, Customer Service Administrator, Customer Service Assistant, Customer Support Advisor, Reception Administrator, Office Coordinator   SALARY: £13 per Hour       LOCATION: Sutton Coldfield, West Midlands JOB TYPE: Part-Time, Permanent WORKING HOURS: Monday, Tuesday and Friday, 9.00am – 5.30pm. Additional hours will occasionally be required for holiday cover   JOB OVERVIEW Enjoy a varied working week where organisation,...

We are seeking a proactive and relationship-driven Customer Success Manager to join our client's growing team. Working within a small team of Customer Success Managers, you will play a key role in building lasting customer relationships, providing ongoing post-sale support and ensuring clients gain maximum value from the services provided. This is a varied role combining customer support, account management and relationship development, with opportunities to strengthen partnerships and contribute to business growth. Key Responsibilities Act as a key point of contact for customer enquiries, escalations and ongoing support, ensuring queries are resolved efficiently. Build and maintain strong, long-term relationships with customers and strategic partners, developing an understanding of their needs and objectives. Manage the customer onboarding process, delivering tailored training sessions, live demonstrations and feature walkthroughs. Conduct regular customer check-ins...