What you'll be doing We are a business with one mighty mission: to save people time and money, sustainably. Our innovative and ever-evolving technology takes the boredom, confusion and time-wasting out of sorting household bills. And we're constantly growing - by investing in our staff, promoting creativity and nurturing new talent, we stay at the front of our industry and push in new directions Reporting to the Senior Customer Service Manager, you'll be the primary point of contact between the business and our customers. and deliver excellent customer service. You'll show empathy to customers across multiple channels including telephone, email, social media and reviews. You'll have knowledge of what it is to work in the financial services industry following FCA guidelines and will understand frustrations that customers may have with knowledge around insurance products and provider Experience that will put you ahead of the curve Customer service - you'll have experience...

JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 13th July 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars,...

We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. Shifts available and pay rate: There are 2 shifts and payrates available Core Hours: Monday to Friday 9am - 5pm Pay rate of 24,847 Extended hours - Monday to Friday, working every other Saturday Pay rate of 27,350 per year Mid-week mornings: 8 AM to 4 PM Mid-week afternoons: 12 PM to 8 PM Saturday shift: 9 AM to 4 PM Sunday...

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within agreed SLAs Monitor open incidents and requests and ensure SLA targets, including updates and resolution, are met internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to proactively identify any issues that may affect Exponential-e customers To...

Imagine a role that not only offers a competitive salary but also provides a comprehensive benefits package designed to support your overall wellbeing. This is more than just a job; it's a chance to thrive in a supportive and dynamic environment. We are seeking a Tele-Sales Representative for a client based in Tredegar, South Wales. This full-time position, reporting to the Director of Marketing, involves contacting existing and potential customers, recording activity in CRM, and meeting sales quotas. The role is perfect for those with a proven track record in telesales or customer service, particularly if you have successfully met sales targets over the phone. Strong communication and interpersonal skills are essential, as is the ability to learn about products and services and explain them to prospects. Candidates should be cool-tempered, able to handle rejection, and possess outstanding negotiation skills. Adaptability and a commitment to continuous improvement are also key...

Are you confident, customer-focused, and eager to grow within sales? We're recruiting for a growing, well-established business within industrial distribution, offering excellent progression and development. The Role Deliver outstanding customer service via phone, email, and face-to-face Handle enquiries, process orders, and resolve issues Identify and maximise sales opportunities Build strong customer relationships Support external sales and follow up on quotes About You Strong customer service background with some sales experience Confident communicator and team player Proactive, organised, and target-driven Good IT skills (Microsoft Office/CRM) What's on Offer Competitive salary + benefits Career progression and training Supportive team and positive culture A great opportunity to develop your career in a fast-paced, customer-focused environment. Please note that no terminology in this advert is intended to discriminate on the grounds of a...

Operations & Customer Service Administrator Central Bristol Permanent £27,000 - £30,000 DOE Hybrid & Flexible Working Available Robert Half are working with a friendly, family-run business based in Central Bristol, who are looking to recruit an Operations & Customer Service Administrator to join their close-knit and supportive team. This is a fantastic opportunity for someone who enjoys variety in their role and takes pride in keeping things organised behind the scenes. The business has a relaxed and collaborative culture, with a genuinely supportive working environment. Hybrid and flexible working is available, alongside onsite parking. The successful candidate will play an important role in supporting the day-to-day operations of the business, helping to ensure orders are processed efficiently and customers receive a high standard of service. Key Responsibilities Processing customer orders accurately and efficiently, ensuring all information is recorded...

JOB TITLE: Temporary Receptionist - Immediate Start LOCATION: Taunton HOURLY RATE: 12.71 per hour HOURS: Monday - Friday, 8am till 5pm BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of support THE ROLE: Are you a friendly and outgoing individual with a passion for providing exceptional customer service? We have an exciting opportunity for you to join a dynamic team as a Showroom Receptionist. As the first point of contact for their valued customers, you will play a vital role in creating a positive and memorable experience. This is a temporary on-going role...

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. We're looking for passionate and customer-focused individuals to join our team as a Customer Service Representative team in our Bath Area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This a temporary position starting immediately until October 2026 with the potential to extend based on business need. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £13.25 per hour. The number of contracted hours will be 45 per week - over 7 days,...

Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of 14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax...

Patient Services Manager Yeovil, Somerset The Organisation As a well-loved and established medical practice, Preston Grove Medical Centre is situated in the busy town of Yeovil on the Somerset/Dorset border. We are now looking for a Patient Services Manager to join us on a permanent, part-time basis, working 30 hours per week. The shift pattern for this role is as follows: Monday: 08 00 Tuesday: 08 00 Wednesday: 08 30 Thursday: 08 30 The Benefits - Salary of £29,612 per annum for 30 hours, rising to £30.644 per annum after probation - Friendly work environment - Play an important role in the smooth running of our practice - Develop your career in healthcare with an established organisation This is a fantastic opportunity for an experienced reception or patient services professional with a superb leadership style to join our established medical practice. Offering a rewarding blend of leadership, patient interaction and responsibility, you'll be...

Job Title: Customer Service Executive Location: Yeovil, Somerset Salary: Up to 28,000 PA DOE Hours: Monday - Friday, 9:00am - 5:00pm If you're passionate about delivering great customer service and building positive relationships, this could be the perfect next step for you. We're excited to offer an opportunity for a Customer Service Executive to join a welcoming and growing business in Yeovil. Whether you already have experience in a customer-focused role or you're eager to take your first step into an office environment and apply your natural people skills, this role offers a fantastic platform to grow. You'll be supported every step of the way as you develop your skills, gain confidence, and build a rewarding career in a professional setting. Working within a friendly and collaborative environment, you'll play a key role in ensuring a smooth and efficient experience for customers while helping to continuously improve service delivery. The Role As a Customer...

Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of £14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax...

Orchard Professional Solutions LTD are working with a market leading sofa manufacturer who are looking for Consumer Care Specialist to join their team. The Company Our Client are a market leading sofa manufacturer, with a turnover of close to 70m and home to around 5 brands. They offer a range of contemporary and classic styles to reflect the individual needs and lifestyles of their customers, feeding in to over 600 retail outlets across the UK. They are proud of their British design and craftsmanship, with every piece of furniture they offer, handmade in the UK. The group excels in combining the best of furniture making method with cutting-edge techniques. Job Overview As a member of the marketing team, your key duties will be to support the Head of Marketing in communicating the brand values and story through effective brand marketing materials, campaigns and activities Role duties will include but not limited to: Pick and pack consumer samples for 2 of the...