We are currently recruiting for a Customer Services Agent to join our client's UK HQ in fantastic offices based in Marlow. As a Customer Services Agent, you will be responsible for managing customer interactions across multiple channels, ensuring a seamless and positive experience from order through to delivery and after-sales support. We are looking for someone with experience working for a company that sells a product who has dealt with returns, deliveries, etc. £26k plus excellent benefits, hybrid working, 9am - 5pm. Duties include Manage customer enquiries via telephone and digital channels using CRM and contact centre systems Process and manage customer orders Respond promptly and efficiently to general and order-specific enquiries Handle returns and refunds, ensuring all systems are accurately updated Support customers with order tracking and delivery updates Manage complaints professionally, resolving issues or escalating when required Accurately log all...

The Stephenson Centre for Wellbeing consists of a team of one school counsellor, one psychotherapist, two psychologists, and a part time Clinical Lead / Psychologist providing psychological support to the pupils, working in close collaboration with the Director of Safeguarding and the Deputy Head of Pastoral. We are looking to recruit an administrator to provide full secretarial support to the Stephenson Centre for Wellbeing. Working within the small team and reporting directly to the Service Director, you will have relevant secretarial experience and good organisational skills. You will be the first point of contact for the pupils and for telephone/email enquiries from staff and parents. You will be responsible for maintaining the appointments system, producing accurate letters and reports and developing the system of documentation, both paper and electronic. You will have strong IT and database skills, excellent communication skills and the ability to deal with sensitive and...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £28k Y1 OTE of up to £38k! Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative bonus and...

Job Title: Customer Service Supervisor - Watford Central Starting Salary: £27,694 opportunity to progress to £31,022 per annum (pro rata for part time) Hours: 18.5 Location: Watford Central Library Contract Type: Permanent Directorate: Resources About the team Watford Central Library is a large, bustling town centre library spread over two floors.We are open seven days a week and offer a wide range of services, events, and activities for both adults and children. These include Baby Rhyme Time, Story Time, Lego Club, and a Sewing Group. Our modern CreatorSpace is used for creative and digital activities, as well as various clubs and events. Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. This is an exciting opportunity to take on the role of being a Customer Service Supervisor at a busy library within a thriving community.As part of the...

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the...

Customer Service Advisor Salary: £26,500 - £27,000 Location: Southall (Office-Based) Hours: 35 hours per week, Monday to Friday, shifts between 8:00 am and 5:30 pm A well-established, family-run supplier of construction materials is seeking a Customer Service Advisor to join its busy and friendly Southall office. This is an excellent opportunity for someone with strong customer service and order processing experience who enjoys working in a fast-paced office environment. You will play a key role in supporting customers, processing orders, and working closely with the warehouse team to ensure next-day deliveries are fulfilled efficiently. Key Responsibilities Handle inbound customer calls and assist with orders for fixings and ironmongery products. Respond promptly and professionally to customer enquiries via phone and email. Process customer orders accurately and efficiently. Manage forward orders and ensure they are scheduled correctly. Liaise with internal teams to...

Reporting to the Operations Manager, this role is responsible for delivering high-quality customer service support to customers, Regional Sales Managers, and Project Teams. The position sits within a fast-paced operational environment at the core of the business, managing customer orders, shipping, and invoicing across multiple regions, including the UK, Europe, and the Middle East. Key Responsibilities Ensure compliance with internal policies, procedures, and operational standards. Manage end-to-end sales order processing, including project-related orders, from order receipt through to invoicing and reporting. Handle order preparation, purchasing coordination, customer repairs, logistics, and shipping processes, including revenue recognition. Provide regular updates to customers regarding order status, ensuring agreed service levels are met. Support technical and product-related queries in collaboration with internal teams and subject matter experts. Coordinate...

A leading consultancy-based business on the outskirts of Hemel Hempstead is looking for an enthusiastic and tenacious Customer Success Account Manager to join their team. Our client is an ethical, tech company providing an online guidance platform for customers around the world. This is a varied, hands-on role sitting across sales, customer success and marketing, ideal for someone who enjoys wearing multiple hats and wants to play a meaningful role within a growing EdTech business. Due to the location, you must be a driver. What s in it for you? Salary : Up to £29k depending on experience Hours: Monday-Friday 9am-5pm, 3 days a week WFH following training 26 days holiday increasing to 29 The chance to join a purposeful, growing business at an exciting stage A supportive small team environment Pension scheme Access to private medical insurance (currently offered as a company benefit) Monthly company lunches Thursday ice cream days (yes,...

Join Our Team as a Senior Customer Service Representative! Are you ready to make a positive impact in the life sciences industry? Our client is seeking a dynamic Senior Customer Service Representative to join their collaborative team. This is a fantastic opportunity for someone who thrives in a customer-focused environment and is passionate about contributing to a healthier, cleaner, and safer world. What We Offer: Contract Type : Temporary contract for 12 months. Hourly Rate : 14.95 per hour. Working Hours : Full-time, 37.5 hours per week, with flexible hours from 8:00 AM to 5:00 PM. Work Environment : Hybrid working in Hemel Hempstead or fully remote available. Career Development : Opportunities for professional growth in a globally recognised organisation committed to scientific innovation. What You'll Do: As a Senior Customer Service Representative, you will be the cornerstone of our customer interactions. Your responsibilities will include:...

Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Temporary Helpdesk Administrator Location: Bracknell - Office Based Salary: £13.75ph Our client is seeking a Helpdesk Administrator to join their team. As a Helpdesk Administrator, you will play a vital role in providing first-line helpdesk support and being the primary point of contact for facilities management requirements and administration. This is a full-time temporary position based in our client's office. Key Responsibilities: Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns. Handle incoming and outgoing calls efficiently and effectively. Complete various administrative tasks on the state-of-the-art CAFM(Computer Aided Facilities Management) system including assigning contract colleagues and sub-contractors to service requirement tasks, generating purchase orders, and...

Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Temporary Facilities Helpdesk Team Leader Location: Bracknell - Office Based Salary: 17.50ph Our client is seeking a Helpdesk Team Leader / Supervisor to join their team on a temporary basis. This role will combine hands-on helpdesk support with responsibility for overseeing and guiding a small team, ensuring a high level of service delivery in a fast-paced environment. Key Responsibilities: Act as the friendly and professional point of contact for operational colleagues, addressing queries and concerns Provide day-to-day supervision and support to the helpdesk team, ensuring workload is managed effectively Handle incoming and outgoing calls efficiently, supporting the team during busy periods Complete various administrative tasks on the CAFM system, including assigning tasks, generating purchase orders, and updating records Monitor and...

Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Temporary Helpdesk Administrator Location: Bracknell - Office Based Salary: 13.75ph Our client is seeking a Helpdesk Administrator to join their team. As a Helpdesk Administrator, you will play a vital role in providing first-line helpdesk support and being the primary point of contact for facilities management requirements and administration. This is a full-time temporary position based in our client's office. Key Responsibilities: Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns. Handle incoming and outgoing calls efficiently and effectively. Complete various administrative tasks on the state-of-the-art CAFM(Computer Aided Facilities Management) system including assigning contract colleagues and sub-contractors to service requirement tasks, generating purchase orders, and...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £30k Y1 OTE of up to £45k! Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative bonus and...

Do you have office-based customer service experience within financial services or insurance? We're looking for a Client Services Senior Specialist to join our growing team at Everywhen Employee Benefits , part of the wider Ardonagh Advisory Group. This is a fantastic opportunity for an experienced customer service professional who is passionate about delivering exceptional client service and supporting colleagues to succeed. You'll work Monday to Friday, 37.5 hours per week , with no evenings or weekends , and benefit from all the advantages of working within a supportive, well-established organisation that truly puts clients and people first. Initially, you'll be based in one of our offices (Darwen, Winnersh or Southampton), working closely with your team and Manager. Once established in the role, there is the opportunity for hybrid working , with a mix of office and home-based days. So, what does the role of Client Services Senior Specialist involve? In this role,...

Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh. Role: Customer Service Executive - 6 month assignment Hours: 8:30am - 4:30pm or 9am - 5:00pm (rotating, on a weekly basis) Location: Winnersh Hourly Rate: 14.50ph Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh, on a temporary basis. Responsibilities: Work as part of the CRM (Customer Relationship Management) team to completes daily tasks in line with SLA given Inbound and outbound calling to help resolve customer queries Working with the Service complaints team to resolve any issues Take ownership of learning products to help customers further Ideal Candidate: Passion for customer service excellence Demonstrated aptitude for problem solving Proactive and the ability to take initiative with a 'can do' attitude Ability to attract trust and build strong...

An established Managed Service Provider based in Milton Keynes for over 18 years is looking for an additional 1st Line IT Support Engineer to join our growing team. You will be working alongside a team of 8 experienced engineers providing IT support to a wide range of business clients. This role is ideal for someone with at least 1 - 2 years experience working on an IT helpdesk or within an MSP environment who is looking to further develop their technical skills and gain exposure to a wide range of technologies. You will handle support requests from clients via phone, email, remote support tools and our helpdesk system. Where issues cannot be resolved remotely, occasional on-site visits to client sites will be required. This is a fast-paced but friendly environment where engineers are encouraged to expand their technical knowledge and progress their careers. Candidates must be comfortable working in a busy Managed Service Provider environment managing multiple support...

Out-of-Home National Account Manager Foodservice & Specialists St Albans 4 days per week on-site Competitive salary + bonus + benefits We re supporting a premium sourdough bakery brand with big UK growth ambitions across Grocery, Foodservice and Specialist retail. Founded in 2008 and now part of a global snacking group, the brand is already listed in major multiples and thousands of independents and is now investing further into its Out-of-Home channel to drive the next stage of growth They re looking for an Out-of-Home National Account Manager to join a high-performing team and take ownership of key Foodservice and Specialist customers. Reporting into the Head of Sales, you ll build and deliver exceptional customer plans that maximise sales at key trading periods, win new business through a push-pull strategy, and strengthen the brand s premium positioning in-channel. Key Responsibilities: Devise and deliver exceptional business plans with key Foodservice and...

Senior National Account Manager Tesco (12-Month FTC) Hybrid St. Albans Competetive Salary + car allowance & bonus We re supporting a leading branded snacking business as they hire a Senior National Account Manager on a 12-month fixed term contract, working on one of their most exciting and fast-growing kids food brands. This role will take full ownership of the Tesco account, driving the commercial plan, delivering JBPs, and ensuring best-in-class execution across range, promo, and activation. It s a high-impact position with great visibility, ideal for someone who enjoys pace, accountability, and working with a brand that s continuing to build strong momentum in UK Grocery. The Tesco account is in a great position, has been well run for a number of years, and is now looking for someone to help drive and guide the business through new legislation etc. Key Responsibilities: Full ownership of Tesco, including JBP delivery, range reviews, promotions and forecasting...

National Account Manager Convenience & Impulse St Albans 4 days per week on-site Competitive salary + bonus + benefits I m working with a £100m food brand looking to recruit a National Account Manager into their Impulse team, managing a portfolio of key customers across the Convenience channel, including Booker, Spar and Forecourts. Operating in a big on trend category, as a category leader this is a great opportunity. This is a brilliant opportunity for an existing NAM or strong Key Account Manager who wants to take ownership of an exciting channel within a fast-moving, brand-led FMCG business. You ll be responsible for day-to-day customer management, building joint business plans, delivering promotional activity, and supporting the wider Impulse team in achieving their annual plans. The role is hands-on, commercially focused, and will involve working closely with customers and internal teams to drive availability, visibility, distribution, and growth. Key...

Customer Support Advisor Full Time - £25,000 - £30,000 plus bonus St Albans - onsite for probation, then moving to hybrid Sports/betting interest desirable Would include some evenings, weekends and bank holidays CCP has passionately supported candidates with 'customer contact' job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they're looking for talented, culturally aligned people to join their business. Are you a customer centric individual who enjoys customer interaction while offering outstanding customer service? Do you have a good understanding of sports and are keen to work in an inclusive, ambitious, and vibrant environment? CCP has been asked by an established and unique betting brand to assist them with the appointment of a Customer Service Advisor to join their dynamic office on a full-time basis. This is an exciting brand on an ambitious journey, innovative ideas are embraced with genuine...