Role Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals. Reports to:   Contact Centre Team Manager Team Responsibilities: At FNZ we live and breathe exceptional customer service and the team work collaboratively to ensure we deliver the experience our customers deserve....

Our client, a well-established and customer-focused organisation based in Farnham, is seeking a proactive and personable Customer Service Administrator to join their team on a temp-to-perm basis. This is an excellent opportunity for someone who thrives in a fast-paced environment and is looking to secure a long-term role, with an immediate start available. What s on Offer? Job type: Temporary to Permanent Location: Farnham Pay rate: £12.21 per hour (temporary) Hours: Monday to Friday, 9:00am 5:00pm Start date: Immediate Key Responsibilities: Handling inbound customer enquiries via phone and email Providing accurate information and resolving customer queries efficiently Processing orders, updates, and customer requests on internal systems Maintaining and updating customer records with a high level of accuracy Liaising with internal departments to ensure smooth service delivery Managing customer expectations and delivering a high standard of service...

Administrator & Receptionist- Beenham. Monday-Friday- Fully Office Based Permanent 25k- 28k depending on experience Key Responsibilities Customer Support & Communication Act as the first point of contact, representing the organisation in a professional and approachable manner Deliver a consistently high standard of customer-focused service Answer incoming calls in a friendly, confident, and professional way Respond to sensitive or difficult conversations with patience, understanding, and empathy Direct calls to the relevant teams or accurately record and pass on messages Develop positive relationships with customers to build trust and loyalty Provide clear, accurate, and timely information to customers and suppliers Scheduling & Diary Coordination Arrange, update, and cancel appointments efficiently as required Manage schedules for engineers and field-based staff to ensure effective daily planning Work closely with customers and...

Key Account Manager (UK Retail/Pharma and Health products) Location: Farnham, Surrey (Hybrid - regular travel to Greater London & Surrey HQ) Salary: Up to £45,000 per annum + up to 10% bonus Hours: 37.5 hours per week/Monday-FridayWe're looking for an ambitious and commercially driven Key Account Manager to join our growing team based in Farnham. This role will be responsible for managing and expanding retail partnerships across the Health and Pharmacy channels, operating at both national and regional levels, with a strong focus on Greater London. You'll play a key role in delivering profitable growth by building strong customer relationships, developing Joint Business Plans, and driving promotional and activation activity aligned with brand and commercial strategy. Key Responsibilities; Work closely with the Head of Retail and internal cross-functional teams to deliver the retail and channel strategy across Health and Pharmacy accounts Translate strategic objectives...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £30k, with OTE takes your package higher Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative...

Adecco are recruiting for a Key Account Manager to join their clients team based in Newbury. Key Responsibilities Build and nurture strong relationships with key clients, ensuring a high level of service Work closely with Sales and Project teams to identify opportunities for growth and improve profitability Apply commercial awareness to deliver effective solutions tailored to customer needs Prepare quotations and upsell products Manage customer queries, concerns, and complaints professionally Collaborate with internal departments to meet customer requirements, including bespoke requests, within agreed deadlines Keep accurate, well-structured records of customer interactions, analyse data, and produce reports Partner with the Marketing team to deliver effective sales support About You Proven experience in a similar role with a strong focus on customer service Excellent communication skills with the ability to adapt your approach to different customers and...

Adecco are currently recruiting for a Customer Support Advisor for our client based in Newbury. Key Responsibilities Managing inbound and outbound customer calls Responding to customer emails and support enquiries Liaising with mobile network providers to resolve issues Supporting the sales team with product-related queries Completing product investigations where required Creating, updating, and following up on support tickets You will be required to give customers Technical advice and support (Full training will be provided) Skills & Qualifications Strong written and verbal communication skills Ability to adapt and learn quickly Confident PC skills, including use of Word, Excel, and email Good organisational and time management skills Details: Monday-Friday Office based with ability to work from home 2 days a week after probation. Free parking on site Fantastic benefits offered Potential to earn extra with a structured plan and support from your...

Job Title: Account Manager - IT Location: Newbury Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are seeking an Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth. Key...

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: 13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist ! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle...

Retailer Coordinator Location: Bracknell (RG12 1HL) Rate: £17.14 per hour Contract: 3-month rolling contract A well-established organisation based at a head office location in Bracknell is seeking a Retailer Coordinator to join a small, high-performing team on a rolling contract basis. This role offers the opportunity to work in a customer-focused, regulated environment, supporting retailers and customers with vehicle finance applications and related services. Working Pattern and Flexibility Shift rotation between 09 00 and 10 00 Option to take a 30-minute lunch across four days, allowing for a 14:00 finish on the fifth day (subject to team coverage) Requirement to work one in every three to four Saturdays Requirement to work one to two bank holidays per year (with a day off in lieu) Hybrid working available, with the option to request up to two days per week working from home, subject to business requirements The Role Working as part of a small but efficient...

Administrator & Receptionist- Beenham. Monday-Friday- Fully Office Based Permanent £25k-£28k depending on experience Key Responsibilities Customer Support & Communication Act as the first point of contact, representing the organisation in a professional and approachable manner Deliver a consistently high standard of customer-focused service Answer incoming calls in a friendly, confident, and professional way Respond to sensitive or difficult conversations with patience, understanding, and empathy Direct calls to the relevant teams or accurately record and pass on messages Develop positive relationships with customers to build trust and loyalty Provide clear, accurate, and timely information to customers and suppliers Scheduling & Diary Coordination Arrange, update, and cancel appointments efficiently as required Manage schedules for engineers and field-based staff to ensure effective daily planning Work closely with customers and...

Our client is seeking a professional individual with strong communication skills to come and join their busy team on a temporary basis. Within this role you will be resolving issues during the first interaction in a timely manner whilst providing high quality customer service. Responsibilities include however are not limited to: Responding to inbound customer inquiries via phone Resolve issues and provide effective solutions Use internal systems and knowledge to support customers Collaborate with other team members to share knowledge To be considered for this role you must have previous experience within a customer service or call centre environment. Strong listening and communication skills along with a problem solving mindset is important and being comfortable working individually as well as in a team. Role: Customer Service Advisor Location: Reading - hybrid working Hourly Rate: 14.79 per hour Working Days and Hours: Monday - Friday, 8:30 am - 5:30 pm...

Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and...

Adecco are currently supporting their client in recruiting for a Logistics Account Manager for their client based in Hungerford. Key Duties & Responsibilities: Manage the day-to-day operational performance of assigned customer accounts, ensuring service excellence and smooth logistics processes. Monitor inbound and outbound activity to ensure SLAs and KPIs are met, escalating issues where necessary. Build and maintain strong customer relationships, acting as the main point of contact for queries, issues, and service updates. Coordinate closely with internal teams, including warehouse and customer service, to ensure timely and accurate fulfilment of customer requirements. Prepare and issue accurate invoices in line with agreed customer rates and company procedures. Track order volumes and stock movements to support effective warehouse planning and resource allocation. Manage customer expectations by communicating proactively about delays, changes, or service...

Adecco are currently supporting their client in recruiting for a Logistics Account Manager for their client based in Hungerford. Key Duties & Responsibilities: Manage the day-to-day operational performance of assigned customer accounts, ensuring service excellence and smooth logistics processes. Monitor inbound and outbound activity to ensure SLAs and KPIs are met, escalating issues where necessary. Build and maintain strong customer relationships, acting as the main point of contact for queries, issues, and service updates. Coordinate closely with internal teams, including warehouse and customer service, to ensure timely and accurate fulfilment of customer requirements. Prepare and issue accurate invoices in line with agreed customer rates and company procedures. Track order volumes and stock movements to support effective warehouse planning and resource allocation. Manage customer expectations by communicating proactively about delays, changes, or service...

DB&T Service Desk Technician Salary: 27,300 plus other Veolia benefits Hours: 40 hours per week Location: Hybrid working 2-3 days in our Otterbourne office (SO21 2EA) Duration: 12 Month FTC When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your...

Join Our Dynamic Team as a Customer Experience and Culture Assistant! Location: Guildford (Free Parking Available) Salary: 25,000 - 27,000 per year ( dependent on experience) Hours: Monday to Friday, with occasional weekend shifts Are you passionate about creating memorable experiences for customers and colleagues? Do you thrive in a fast-paced, team-oriented environment? What You'll Be Doing: Serve as a key point of contact for our customers, ensuring they receive an outstanding experience every time. Support our operations team to keep everything running smoothly behind the scenes. Host and manage site visits and in-person interactions, leaving a lasting impression. Collaborate closely with teammates to drive exciting projects and contribute to our growth. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and...

Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and...

Job Title: Legal Graduate- Office Assistant / Receptionist -Entry Level Opportunity! Are you a legal graduate looking to kicks-tart your career in law? Keep reading as this could be for you! Location:Guildford - Office based (walking distance from the station) Salary: £25,000 + Benefits: 25 days of holiday plus bank holidays, Health and group life insurance, Contributory pension scheme, A discretionary incentive bonus, Regular socials and well being initiatives! Overview: Our client, a leading legal practise in Surrey, is seeking an Office Assistant / Receptionist to be the face of their Guildford office! You will play a key role in ensuring the smooth running the office, providing exceptional reception services and supporting administrative functions across the firm. Your responsibilities will include: Welcoming Clients : Greet clients, suppliers, and visitors with a warm and professional demeanour. Managing Mail: Efficiently handle incoming and outgoing mail...