Bank Project Worker

Bank Project Worker

25- 25a Victoria Road, Hartlepool, Cleveland TS26 8DB

£13.87 per hour

Hours as and when required

Be the reason someone feels supported

We're proud to be recognised as the 2025 Housing with Care Employer of the Year - and we're excited to welcome a new Bank Project Worker to our vibrant Ofsted-registered young people service at 25- 25a Victoria Road, Hartlepool, Cleveland TS26 8DB.

You'll be part of a compassionate, community-focused team supporting young people, that puts people first - every single day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Sanctuary Supported Living is committed to safeguarding and promoting the welfare of everyone that we support and care for, and we expect all colleagues and volunteers to share this commitment. All appointments are made subject to satisfactory Disclosure and Barring Service, qualification, and other pre-employment checks. Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once your employment has commenced.

Your role

• Assess customer needs, update support plans, and signpost to education, training, and employment
• Support customers with daily living tasks such as cooking and cleaning
• Offer advice to help customers meet tenancy conditions
• Assist with managing finances and welfare benefits
• Promote social inclusion and help build confidence and resilience
• Ensure safeguarding responsibilities are met

(This role is sometimes also referred to as Support Worker, Support Assistant, or Independent Living Assistant).

Your skills

• Experience working with vulnerable people
• Positive approach to supporting young people with varied needs
• Strong interpersonal and customer care skills
• Effective communication and ability to work on your own initiative
• Knowledge of support planning, key working, risk assessment, and safeguarding
• Proficient technology/IT skills (Microsoft Office and similar)
• NVQ Level 3 in Health and Social Care, or willingness to work towards it

Your rewards

You deserve more than the basics. We've created a package to help you thrive:

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Some rewards are subject to a qualifying period or other criteria - visit our website for more information.

Ready to ? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials.

Before you apply

• As part of your application, you must upload a cover letter alongside your CV. Applications without a cover letter may not be considered. Your cover letter should: explain your motivations for working with young people, and outline why you are interested in this specific role.
• We can only accept applications from individuals with the right to work in the UK.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Job ref:226617

Inclusion is one of our core values. We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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