Domiciliary Care Manager / Registered Manager

Domiciliary Care Manager / Registered Manager

Take the next step into branch leadership, leading an office-based domiciliary care service with responsibility for quality, compliance and growth. You’ll need care leadership or coordination experience and readiness to pursue CQC registration.

If you’ve also worked in the following roles, we’d also like to hear from you: Deputy Care Manager, Deputy Manager, Lead Care Coordinator, Senior Care Coordinator, Care Coordinator, Home Care Manager, Branch Manager, Service Manager, Care Operations Manager

Applications are welcome from Deputy Managers, Lead Care Coordinators and other experienced senior care staff who can demonstrate the knowledge, leadership skills and readiness to progress. Previous experience as a Registered Manager is desirable but is not essential.

Please Note: CQC registration and appointment requirements

You must be willing and able to apply for and obtain CQC registration for the service. You will be expected to provide the necessary evidence and supporting documentation, complete the required application steps and demonstrate timely progress towards registration within agreed timescales.

SALARY: £38,000–£42,000 per annum + Benefits

LOCATION: North Finchley, London

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37.5 hours per week, Monday to Friday, 9:00am–5:30pm, with an unpaid lunch break.

Rolling on-call rota of one week every four weeks, with a minimum of 13 on-call weeks per year. Additional hours may reasonably be required

JOB OVERVIEW

This is an opportunity to progress into branch leadership, shape care quality and contribute to service growth. The Domiciliary Care Manager / Registered Manager will oversee an office-based care service and work with senior operational and finance colleagues.

The Domiciliary Care Manager / Registered Manager will lead CQC compliance, safeguarding, care planning, staffing and service delivery while supporting recruitment, onboarding and safe deployment.

With responsibility for budgets, care packages, referrals and on-call arrangements, the Domiciliary Care Manager / Registered Manager will combine operational leadership with a clear focus on safe, person-centred care.

DUTIES

Your duties as the Domiciliary Care Manager / Registered Manager include:

• Care Quality and Compliance: Lead safe, effective and person-centred care, maintaining CQC and contractual compliance, required notifications, reporting, audits and improvement actions
• Care Planning and Safeguarding: Oversee care planning, risk assessments, safeguarding, complaints and incident management
• Team Leadership and Development: Support Care Coordinators and Field Care Supervisors, monitor workloads and lead supervision, training, probation reviews and performance management
• Recruitment and Deployment: Liaise with Recruitment and Compliance on staffing needs, hiring decisions, onboarding and safe deployment
• financial and Administrative Control: Monitor budgets and expenditure, manage petty cash and support accurate payroll and invoicing information
• Service Growth and Relationships: Maintain care packages, develop referral relationships and support sustainable service growth
• On-Call Management and Cover: Manage the on-call team, rota, duties, handovers and cover arrangements, addressing urgent staffing gaps and care-call cover
• Digital Systems and AI: Use digital care systems and approved AI tools appropriately for documentation, reporting and service improvement

CANDIDATE REQUIREMENTS

ESSENTIAL

• Experience in domiciliary care involving leadership, coordination, supervision or management responsibilities
• Knowledge and practical examples demonstrating readiness to lead a branch and take on Registered Manager responsibilities
• Sound understanding of CQC requirements, safeguarding, care compliance and quality assurance
• A relevant Level 5 leadership and management qualification or equivalent, or commitment to working towards it
• Experience supporting staff, coordinating care delivery and responding to operational challenges
• Financial awareness and ability to manage resources responsibly
• Experience using electronic care planning, rostering, call monitoring and reporting systems
• Strong communication, organisational and problem-solving skills
• Ability to travel reliably to the office and service users’ homes across the service area
• Right to work in the UK without sponsorship; visa sponsorship and changes of sponsor are not available

DESIRABLE

• Previous experience in a senior care management or coordination role
• Experience supporting recruitment, onboarding, staff supervision and performance management
• Experience supporting service growth and developing referral relationships
• Experience managing budgets and petty cash
• Understanding of sponsorship compliance relevant to operational staffing responsibilities
• Familiarity with using AI tools responsibly for care documentation, reporting and service improvement
• Full driving licence

BENEFITS

• Employer pension scheme
• Employee Assistance Programme
• Ongoing professional development
• Advance wage payment option
• Free flu jabs under NHS guidelines
• Team recognition

This role requires an Enhanced DBS Check

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P15341

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