Customer Care Advisor

Salary 29K
Mon - Thursday 8am-4.30pm
Friday 8am- 3pm
Hybrid

Our award winning client is passionate about finding their customer's their dream home whilst providing exceptional customer service and after care.

They are looking for a Customer Care Advisor to join their close knit team, this position requires a high level of customer care and attention to detail and the successful individual will go above and beyond when required to do so.

This is a varied role however the main duties include:

Deal with customer complaints
Liaise with customers, contractors and suppliers to ensure remedial issues are dealt with in a timely manner.
Preparation of invoices
Represent the brand in a positive light whilst delivering the highest quality customer service at all times.

This is a fast paced position and requires someone who can effectively prioritise there time, out with these skills you would be expected to demonstrate the following experience:

High level communication skills
Ability to work under pressure
Computer literate (outlook, excel, word)
Experience dealing with complaints
Great attention to detail

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.