Job Description
Housing Support Worker
Join our team at A2Dominion, a supported housing service delivering person-centred support, tenancy sustainment, safeguarding and independent living support for people with a range of needs.
If you’ve also worked in the following roles, we’d also like to hear from you: Support Worker, Housing Support Officer, Supported Housing Officer, Tenancy Sustainment Officer, Tenancy Support Worker, Community Support Worker, Residential Support Worker, Independent Living Officer, Floating Support Worker, Support Officer
SALARY: £25,526 to £26,869 per annum + Benefits
LOCATION: Reading, Berkshire (RG14) (100% Site Based)
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 35 Hours per Week, Monday to Friday
JOB OVERVIEW
We have a fantastic new job opportunity for a Housing Support Worker with experience of providing person-centred support to diverse client groups and helping people maintain independence.
As a Housing Support Worker you will assess referrals, agree and review Independent Living Plans and Risk Assessments, deliver agreed support and help clients understand their tenancy responsibilities.
The Housing Support Worker will work closely with partner agencies, health professionals, Adult Social Care, Criminal Justice services and internal teams to coordinate wraparound support and promote positive outcomes.
DUTIES
Your duties as the Housing Support Worker include:
- Referral Assessment: Assess referrals and engage with prospective clients using a person-centred approach
- Client Support: Ensure prospective and current clients understand the support available, financial obligations, rights, responsibilities and tenancy procedures
- Support Planning: Agree and review Independent Living Plans and Risk Assessments on a regular basis
- Person-Centred Delivery: Deliver contracted support hours through regular client contact, follow-up action and coordinated wraparound support
- Partnership Working: Build and maintain effective relationships with health professionals, partner agencies, community contacts and key stakeholders
- Safeguarding: Report concerns relating to vulnerable people using the correct safeguarding procedures and attend meetings as required
- Record Keeping: Complete and submit relevant documentation, records and statutory return data accurately and on time
- Complaints Handling: Handle complaints and representations in line with policy and undertake any necessary investigations
- Lone Working: Work outside standard office hours when required, following lone working procedures
CANDIDATE REQUIREMENTS
ESSENTIAL
- Educated to GCSE level or equivalent in Maths and English, Grades A* to C
- Working knowledge and understanding of how to support people in achieving and maintaining independence
- Experience of providing support to diverse client groups, including people with mental health needs and/or substance misuse
- Strong organisational skills, including time management, workload management and the ability to meet targets
- Good IT skills, including the ability to use management information systems
- Ability to network and build strong relationships with partner agencies, community contacts and key stakeholders
- Ability to communicate effectively at different levels
- Able to deal confidently and professionally with distressed, aggressive or challenging behaviour
- Driving licence and access to own transport
DESIRABLE
- Housing or support related qualification
- Knowledge of housing or welfare benefits systems
- Awareness of safeguarding principles
BENEFITS
- 25 days’ holiday plus Bank Holidays
- Up to 8% contributory pension
- Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
This role requires an Enhanced DBS Check
The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.
NO AGENCIES PLEASE
APPLY TODAY…
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14905
This job is being advertised by AWD online on behalf of a2dominion Group Ltd
Full-Time, Permanent Social Care / Housing Jobs, Careers and Vacancies. Find a new job and work in Reading, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD-IN-SPJ
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About us
For over 70 years, we've been building and maintaining quality homes in London and Southern England. We have over 38,000 homes so whether you’re looking to rent as a private tenant, need social or supported housing, or want to buy a share in your own home, we have a home for you.
Why work with us
These are the things that matter to us and we hope they matter to you.
Belonging
We know that equality, diversity and inclusivity make us better. We embrace the unique contributions of our colleagues and seek to create a workplace where everyone feels like they belong.
With inclusivity come fresh ideas, creativity and the experience needed to innovate and improve. We are committed to ensuring everyone has the opportunity to contribute to our success so we can truly thrive and support the diverse communities we serve.
Rewarding
Working for an organisation with a social purpose can enrich your life. We offer a competitive salary and benefits package for our sector; but for us it’s not just about the money.
We make a meaningful, lasting difference to tens of thousands of people every day providing and maintaining people’s homes and investing in services that benefit the communities we serve. What we do is challenging, but doing it well brings the reward of knowing that we really are improving people’s lives.
Growing
We know that personal growth is different for every individual. So, when it comes to our people’s development, we encourage everyone to stretch their knowledge and skills in a way that works for them. For some, that may be pursuing on-the-job learning or professional qualifications.
While for others it may be improving their communication or leadership skills. Whatever path people choose, we are committed to creating opportunities and fostering an environment where everyone has a chance to achieve their full potential.
Supporting
We believe that work is an experience, not just a place. That is why we take the time to engage and understand what is important to our people.
We are a caring organisation committed to providing a positive working environment. Every individual, whatever job they perform and wherever they do it, feels empowered, engaged, healthy and productive.
Through understanding and supporting the needs of each other we are in a strong position to support and improve the lives of our customers.
Investors in People accreditation
We retained our Investors in People (IiP) Gold Standard accreditation for the fourth time in December 2020. The assessment included an all-staff survey and conversations with a small number of staff, looking at how we lead and support our people and help to improve performance and achievements. The accreditation is valid until 2023 and places us in the top 16% of IiP-recognised organisations across the UK.
