Job Description
Process Improvement ConsultantLocation: Newcastle - 2 to 3 days per week on siteContract
We are looking for an experienced Process Improvement Consultant to support a programme within a financial services client.
This role is focused on driving real improvement across core operational processes. You will take ownership of end to end change. You will work closely with senior stakeholders and delivery teams to identify and implement practical solutions.
What you will be doing
- Lead process improvement work across operational and customer journeys
- Analyse current processes and identify inefficiencies
- Deliver Lean Six Sigma projects from start to finish
- Facilitate workshops and work with cross functional teams
- Use data to identify root cause issues and track outcomes
- Put in place improvements that drive measurable results
What we are looking for
- Lean Six Sigma Black Belt is essential
- Strong experience delivering process improvement in financial services
- Previous experience working in a complex FS environment
- Confident stakeholder engagement at senior level
- Able to lead change and bring people with you
- Strong analytical and problem solving skills
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
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