Field Agent - Birmingham

Location : Birmingham

Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary Ongoing basis . This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations.

The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments.

Key Responsibilities

• Conduct field visits to gather data, complete inspections, and support operational activities.
• Engage professionally with customers, clients, and stakeholders while delivering excellent customer service.
• Accurately record findings, updates, and reports using handheld technology and internal systems.
• Communicate field observations and updates effectively with internal teams.
• Support issue resolution by identifying concerns and escalating matters where required.
• Maintain accurate records and complete all administrative tasks in a timely manner.
• Represent our client professionally at all times while working across various locations.
• Ensure compliance with all health, safety, and environmental procedures.

Candidate Requirements

• Excellent customer service and interpersonal skills.
• Strong verbal communication skills and professional phone etiquette.
• Comfortable using handheld devices, mobile applications, and digital systems.
• Ability to work independently and manage workload effectively.
• Strong attention to detail and problem-solving abilities.
• Must have a full UK drivers licence and access to reliable transportation and be willing to travel between sites.
• Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential.

Role Details:

37.5 Hours per week - flexibility required between the hours of 8am - 8pm

• Candidates must have own vehicle with business insurance
• MOT and valid insurance required
• Comfortable with lone working and distance driving
• Mileage paid at 0.19p PM.

Salary : 13.45 per hour paid weekly .

If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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