Sales Executive

Unlock Your Potential in our Sales Team

Are you ready to step into a pivotal role in the sales arena? We're looking for driven and motivated B2B Sales Executives to join our high-performing Sales team, supporting both customer acquisition and retention within the dynamic UK non-household water market.

If you're passionate about building customer relationships, delivering exceptional service, and achieving great results, this could be the perfect opportunity for you.

Join a vibrant and supportive team where your contribution truly matters. You'll enjoy competitive rewards, clear development opportunities, and the satisfaction of working for a company that genuinely invests in its people.

About the Roles

We're recruiting Sales Executives to join our outbound sales team, supporting either Customer Acquisition or Customer Retention. While both roles sit within the same high-performing sales function and share common skills, the day-to-day focus differs as outlined below.

Sales Executive - Customer Acquisition

In this role, you'll focus on winning new business and growing our customer base within the UK non-household water market.

Your key responsibilities will include:

• Making high-quality outbound sales calls to businesses yet to consolidate their estates with Business Stream
• Identifying and engaging small to medium-sized businesses that align with our target customer profiles
• Converting prospects into new customers and securing full portfolio consolidation
• Participating in proactive and innovative acquisition campaigns, including testing new propositions
• Reconnecting with existing Business Stream customers to introduce additional services and solutions
• Capturing customer insight to help shape future campaigns and improve our propositions

This role is ideal if you're motivated by new business activity, targets, and the thrill of converting prospects into long-term customers.

Sales Executive - Customer Retention

In this role, you'll focus on protecting and strengthening existing customer relationships, ensuring customers see long-term value in staying with Business Stream.

Your key responsibilities will include:

• Supporting customer retention through proactive "save" campaigns and contract renewals
• Managing internal contract referrals aligned to agreed customer segmentation
• Proactively engaging customers who are at risk of leaving and addressing their concerns
• Managing customer expectations and increasing resolution and retention rates
• Ensuring customers fully understand and benefit from the services and solutions available to them
• Delivering a high standard of customer service while taking ownership and accountability for outcomes

This role suits someone who enjoys relationship management, problem-solving, and delivering excellent customer experiences.

What makes you just right for us?

You'll be a motivated and enthusiastic team player with experience insales, ideally within utilities or a similar fast-paced, target-driven environment.

Your exceptional verbal and written communication skills empower you to engage with various stakeholders in a manner that is both tailored and impactful. In the dynamic landscape of fast-paced sales, you thrive, showcasing an impressive ability to identify and seize promising business opportunities with unwavering confidence.

You possess a unique talent for nurturing positive and productive relationships with customers and colleagues alike. With your adept negotiation skills, you consistently achieve desired results and surpass key performance indicators.

You take immense pride in your work, ensuring that each task is executed with precision and meticulous attention to detail.

What's in it for you?

You'll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career.

• Salary up to £28,660 plus bonus incentive scheme up to 10% annually.
• Attractive pension plan
• 31 days annual leave and six bank holidays
• Monday to Friday based in our office within Edinburgh Park.
• Subsidised staff restaurant and free gym membership
• Employee discounts
• Salary sacrifice schemes including electric vehicles and cycle to work

Why we're the right fit

We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same.

Who we are

Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 16 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions.

How to make this job all yours

We're looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we'd love to hear from you. To apply, please click the 'Apply' button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Friday 8 May at 5pm.

A Disability Confident Committed Employer

If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.