Connect2Luton
Luton, UK
Travel Assistance Officer Connect2Luton are excited to recruit a Travel Assistance Officer paying 20.96 per hour on behalf of Luton Borough Council. Main purpose of position Working in the Travel services team, alongside with a team of Travel Options Officers and ensuring travel arrangements are provided safely, effectively and in line with statutory guidance. Supporting families, schools, transport providers and partner agencies, you will oversee assessments, appeals, travel planning and budget management, helping to deliver high-quality services that promote independence and value for money. As a Travel Assistance Lead you will be responsible for: Supporting a team of Travel Options Officers. Managing travel assistance eligibility assessments and appeals. Overseeing complex cases, risk assessments and complaints. Planning and coordinating appropriate travel solutions for service users. Managing Personal Travel Budgets and contributing to wider budget...
