Recruitment Solutions (North West) Ltd

Purpose: The role involves working within a Client focused team. The individual will have the responsibility to manage their own portfolio with a high volume of calls daily required and dealing with account reconciliations & unallocated cash queries to improve Collection KPI's. Summary: Liaising with a large number of both internal Clients and external clients on a daily basis, maintaining a high level of professionalism at all times. Responsibilities: Reducing Client current outstanding debtors balance Chasing payment using the telephone, email and mail (high volume) Dealing with and resolving queries Lead arrears meetings with key stakeholders Dealing with and resolving unallocated cash queries Issuing invoices, Tax receipts, statements and reminder letters Reconciliation of ledger accounts Management of query resolution, chasing colleagues where required Monitor and report on aged debtors reports weekly or as required Maintain active...