We are seeking a dynamic Team Manager to lead teams of up to 20 Functional Specialists. In this role, you will be responsible for achieving contracted service levels, delivering key performance indicators, and ensuring HAAS meets its business objectives. You will manage and motivate your teams to maximize performance and operational effectiveness, while maintaining high standards of claimant care and quality. Additionally, you will efficiently administer policies, procedures, and documentation, set objectives and performance targets, conduct internal checks for process adherence, and plan workloads. Working closely with the Service Delivery Manager, you will develop your teams’ skills to their full potential and provide timely updates on business and market changes. This role is home-based and require occasional travel in the UK and NI to visit one of our assessment centres, or attendance to training events and business meetings. Join us to drive excellence and support our...

Embark on a rewarding journey with Capita as a DSA Needs Assessor! Join our dedicated team in delivering exceptional Disabled Students’ Allowance (DSA) services in collaboration with the Student Loans Company (SLC). We pride ourselves on providing a seamless digital experience for students across East England, the Midlands, London, and Wales. Each year, we support around 30,000 university students through comprehensive needs assessments, equipment sourcing, training, and ongoing assistance. Since 2005, Capita has been a trusted name in DSA needs assessments, having empowered over 75,000 students through our Contact Associates brand. In this dynamic hybrid role, you'll have the opportunity to prepare for and conduct DSA needs assessment meetings, complete detailed reports, and travel to meet clients, making a tangible difference in students' lives. Join us and be part of a team that truly makes a difference! We welcome applications from diverse backgrounds, especially from Black,...