ABM
Edinburgh, UK
LOCATION: Edinburgh Airport REPORTING TO: Senior Regional Operations & Service Delivery Manager UK CONTRACT: Permanent, 40 hours per week, 5 out of 7 days SALARY: Competitive PURPOSE OF ROLE The Senior Operations Manager role is leading a team in their transitional role between commercial management via the Account Management team, and delivering KPIs and SLAs on the shop-floor an driving new opportunities and commercial growth at the frontline. The successful applicant will be managing a flexible operations structure who in turn support managing the field teams on a day-to-day principle, ensuring standards, service and sales expectations are achieved. The role spans both Travel Retail & Passenger Services, ensuing we deliver for both retail and airport clients. Our structure requires flexibility to support multi-site and/or terminals and multi-disciplined teams. We’re looking for someone who is collaborative, hands-on and extremely organised. There...