Táimid ag earcú comhairleoirí seirbhíse do chustaiméirí Gaeilge! Capita Customer Solutions are recruiting for Irish Speaking Customer Service Advisors to join us on a full time, permanent basis. We offer both hybrid working and work from home options to suit you. If you choose to work hybrid, you will work 3 days per week in our office in Little Island. You'll work full time, 40 hours per week, Monday – Sunday, shift patterns between 8am-8pm Job title: Irish Speaking Customer Service Advisor - Hybrid Working Job Description: What you’ll be doing: Deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion. Ensure day-to-day service delivery targets are met, dealing with all queries and requests in a timely, professional and consistent manner. Accurately capture data and enter it on to the relevant systems. Respond to all contacts from both internal...

We are Capita Ireland, a leader in the business process outsourcing market. More than 1,200 talented colleagues deliver multichannel customer engagement services to the utilities, telecommunications, media, travel, financial services, agriculture and public sectors. Do you have a passion for providing excellent customer service? Do you enjoy solving problems and making customers happy? If so, we want you to be part of our awesome team of Customer Payment Advisors. The start date for this role is Monday 20th January 2025 Job title: Customer Payments Advisor - Hybrid Job Description: Job Title: Collections Advisor - Hybrid Working Salary & Benefits: €26,325 per annum, company matched pension, life assurance, high street discounts, refer a friend & earn scheme plus many more! Shift: You'll be working on rotational shifts covering the period Monday to Sunday between 8am-10pm. You'll work shifts between your home address & at our office in...

Do you have a passion for providing excellent customer service? Do you enjoy solving problems and making customers happy? If so, we want you to be part of our awesome team of Customer Service Advisors. You’ll earn €28,080 per year with a permanent contract, working 40 hours per week on a rotational shift pattern. You will work on various days and hours across Monday to Friday from 6am-9pm, Saturday from 8am-6pm, and Sundays/Bank Holidays from 10-6pm. You’ll join us for a dynamic hybrid role in our lively Clonakilty office, nestled in the scenic West Cork Business and Technology Park, Co. Cork, P85 YH98. You will enjoy the best of both worlds, working remotely and collaborating in person with your team around two days per week. The start date for this role is Monday 3rd February 2025 Job title: Customer Service Advisor - Hybrid - Feb 2025 Start Date Job Description: What you’ll be doing:   You will be the voice of our company, dealing with various customer...

Capita Ireland are recruiting Customer Service Advisors to join our team, working from home. We also have opportunities to work on a hybrid basis in our Little Island office. If you choose a hybrid model, post training you will work 2 days in office and the remainder of you shift day's from home. You’ll join a small, friendly and dedicated team to support our clients customers with general enquiries and ensure a positive impression and proactive service is provided at all times. You'll work across Monday to Saturday between the hours of 8am to 8pm (M-F) & 9am to 5.30pm Saturday, 37.5 hours per week. The address for our office is: 2 Eastgate Rd, Castleview, Little Island, Co. Cork, T45 EK50 We anticipate the start date for this role to be 13th January 2025 Job title: Customer Service Advisor - Work from home! Job Description: What you’ll be doing:  Handle a high number of customer queries via telephone Answer all queries in a positive manner,...

Capita Ireland are recruiting Customer Service Advisors to join our team, working on a hybrid basis from your home and also our office in Little Island. You’ll join a small, friendly and dedicated team to support our clients customers with general enquiries and ensure a positive impression and proactive service is provided at all times. During your 8 week training & grad bay period, you will work full time in our Little Island office therefore it is key that you are able to commute easily to our office. After training and grad bay, you will be given the option to work hybrid in the office 2 days per week and the remainder at home. You'll work across Monday to Sunday between the hours of 8am to 8pm, 40 hours per week. The address for our office is: 2 Eastgate Rd, Castleview, Little Island, Co. Cork, T45 EK50 We anticipate the start date for this role will be Monday 13th January 2025 Job title: Customer Service Advisor - Blended Working Job Description:...

We are Capita Ireland, a leader in the business process outsourcing market. More than 1,200 talented colleagues deliver multichannel customer engagement services to the utilities, telecommunications, media, travel, financial services, agriculture and public sectors. Do you have a passion for providing excellent customer service? Do you enjoy solving problems and making customers happy? If so, we want you to be part of our awesome team of Customer Payment Advisors. The start date for this role is Monday 20th January 2025 Job title: Customer Payments Advisor - Hybrid Job Description: Job Title: Collections Advisor - Hybrid Working Salary & Benefits: €26,325 per annum, company matched pension, life assurance, high street discounts, refer a friend & earn scheme plus many more! Shift: You'll be working on rotational shifts covering the period Monday to Sunday between 8am-10pm. You'll work shifts between your home address & at our office in...

Capita Ireland are recruiting Customer Service Advisors to join our team, working on a hybrid basis from your home and also our office in Little Island. You’ll join a small, friendly and dedicated team to support our clients customers with general enquiries and ensure a positive impression and proactive service is provided at all times. During your 8 week training & grad bay period, you will work full time in our Little Island office therefore it is key that you are able to commute easily to our office. After training and grad bay, you will be given the option to work hybrid in the office 2 days per week and the remainder at home. You'll work across Monday to Sunday between the hours of 8am to 8pm, 40 hours per week. The address for our office is: 2 Eastgate Rd, Castleview, Little Island, Co. Cork, T45 EK50 We anticipate the start date for this role will be Monday 14th October 2024. Job title: Customer Service Advisor - Blended Working Job...

Capita Ireland are recruiting Customer Payments Advisors to join our team, working from home.  You’ll join a small, friendly and dedicated team to support customers to get back on track with outstanding payments, ensuring you deliver excellent customer service at all times.   After initial training, you will work Monday to Friday, 9am to 5:30pm, 40 hours per week. Job title: Customer Payments Advisor - Hybrid Working Job Description: What you’ll be doing:  Implement the Company’s Credit Control practices as per the Policy and Procedures documents. Deal with customers in an empathetic and professional manner in difficult or awkward situations. To make informed decisions within a timely manner to reduce the business exposure to bad debt and potential unnecessary disruption to the customer. Identification, documentation and resolution of telephone/postal/e-mail queries, disputes and general enquiries in an efficient and timely manner (as per...

Capita Ireland are recruiting for an Administration/Customer Service Advisor to join our team on a full time basis, working 37.5 hours per week. This role is hybrid working between your residential home address & our office located in Clonakilty. Flexibility towards shifts is required. Job title: Administration & Customer Service Advisor - Hybrid Working Job Description: Job Title: Administration & Customer Service Advisor - Hybrid Working Salary & Benefits: €24,765 per annum, company matched pension, life assurance, high street discounts, refer a friend & earn scheme plus many more! Shift: Hybrid, working Monday to Friday, rota hours between 8:00am & 6pm. These hours may change with flexibility required . Training: You will receive full training and support to allow you to have the tools and knowledge to succeed. Training will be held in our office in Clonakilty for the full duration. Work Location: You...

Capita Ireland are recruiting for a part time Administration/Customer Service Advisor to join our team on a full time basis, working 20 hours each weekend. This role is office based at our Clonakilty head office. Job title: Administration & Customer Service Advisor - Weekend Working Job Description: Job Title: Administration & Customer Service Advisor - Hybrid Working Salary & Benefits: €12,547 per annum (pro rata for part time hours), company matched pension, life assurance, high street discounts, refer a friend & earn scheme plus many more! Shift: Working from the office, working 20 hours per week every weekend. Training: You will receive full training and support to allow you to have the tools and knowledge to succeed. Training will be held in our office in Clonakilty for the full duration. Work Location: You will be working hybrid from our office in Clonakilty, the address is: Capita Customer Solutions Unit B...

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