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senior customer service advisor
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DB
03 Nov, 2026
Contract
Senior Customer Service Advisor - Revenues & Benefits
Diamond Blaque HR Solutions London, UK
Use your Council Tax and Housing Benefit expertise to help residents resolve complex enquiries. Our Council clients are seeking a Senior Customer Service Advisor to support their Revenues and Benefits contact centre via telephone and webchat. The role Resolve Council Tax billing, collection and recovery enquiries. Explain Housing Benefit and Council Tax Support awards, entitlement and decisions. Set up payment plans and help customers understand payment arrangements. Support residents facing financial difficulties and handle sensitive information confidentially. Encourage online self-service and aim to resolve enquiries at first contact. Provide specialist technical advice and deputise for the Team Manager when required. Support service improvements, user acceptance testing (UAT) and cross-service training. What you'll bring Specialist knowledge of Council Tax, Council Tax Support and Housing Benefit enquiries, regulations and policies. Local government...
Metropolitan Thames Valley
01 Nov, 2026
Temporary
Senior Customer Service Advisor
Metropolitan Thames Valley Beeston, Nottingham NG9, UK
This Role: Senior Customer Service Advisor known internally as a "Senior Property Services Advisor" Fixed Term Positions 12 month period based on a 37.5hr week Salary Range: £29,025 - £30,553 - Dependent upon experience Location: Beeston, NG9 1LA - Free parking subject to availability The office location is a 10 min walk from Beeston Train Station Interview Diary Date: 2 & 6 November 26 - Start Date 07 December 26 Join Our Team and Shape Your Future! Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for passionate, driven individuals to join our Customer Contact team. Why Work With Us? Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities. Career Progression: We are committed to helping you grow through ongoing training, and mentorship. Competitive Benefits: Enjoy a comprehensive benefits package,...
Al
12 Nov, 2026
Permanent
Senior Customer Service Advisor - 12 Month FTC
Aldi Atherstone CV9, UK
Vacancy Specification We have an exciting opportunity to join our Customer Services Department as a Senior Customer Services Advisor. Reporting to the Customer Service Assistant Manager, the Senior Advisor will take ownership of serious and escalated customer complaints, using sound judgement, knowledge and initiative to deliver fair, accurate and timely outcomes. The role will also provide practical support to Customer Service Advisors and work with internal teams, suppliers, warranty providers and external services to resolve customer issues and identify opportunities for improvement. If you're a hardworking individual that's ready to kick-start your career with an award-winning employer, apply to join today! Your New Role Investigate and resolve complex, serious and escalated complaints in line with departmental procedures and agreed authority levels. Adapt communication to the individual customer while maintaining a professional and consistent Aldi tone....
Al
12 Nov, 2026
Permanent
Senior Customer Service Advisor - 12 Month FTC
Aldi Atherstone CV9, UK
Vacancy Specification We have an exciting opportunity to join our Customer Services Department as a Senior Customer Services Advisor. Reporting to the Customer Service Assistant Manager, the Senior Advisor will take ownership of serious and escalated customer complaints, using sound judgement, knowledge and initiative to deliver fair, accurate and timely outcomes. The role will also provide practical support to Customer Service Advisors and work with internal teams, suppliers, warranty providers and external services to resolve customer issues and identify opportunities for improvement. If you're a hardworking individual that's ready to kick-start your career with an award-winning employer, apply to join today! Your New Role Investigate and resolve complex, serious and escalated complaints in line with departmental procedures and agreed authority levels. Adapt communication to the individual customer while maintaining a professional and consistent Aldi tone....
BM
13 Nov, 2026
Permanent
Senior Sales Negotiator
Barnard Marcus Sutton, UK
Job Description Connells Group, the Home of Opportunity , is seeking a highly motivated Senior Estate Agent / Sales Negotiator to join our successful residential sales team in Sutton. As part of the UK's leading and most recognised property services business, this role offers an outstanding opportunity to grow your career in estate agency. You'll benefit from industry-leading training and support, a clear and demonstrable career ladder, and exposure to diverse pathways across the business, including Sales, Lettings, Mortgage Services, Land, New Homes , and other specialist services. £25k Basic Salary with Uncapped Commission Career Progression Why Join Us as an Senior Sales Negotiator? Industry-leading training and development A clear and achievable career ladder within Connells Group A supportive, rewarding and high-performance working environment Opportunities to compete for top achievers' awards Competitive basic salary with uncapped commission...
BM
13 Nov, 2026
Permanent
Senior Sales Negotiator
Brown & Merry Aylesbury, UK
Job Description Connells Group, the Home of Opportunity , is seeking a highly motivated Senior Estate Agent / Senior Sales Negotiator to join our successful Brown & Merry residential sales team in Aylesbury . As part of the UK's leading and most recognised property services business, this role offers an outstanding opportunity to grow your career in estate agency. With the branch also instructed on a New Homes site , you'll gain exposure to opportunities beyond traditional residential sales, alongside potential career paths across Sales, Lettings, Mortgage Services, Land, New Homes and other specialist areas of the business. Strong OTE Uncapped Commission Career Progression Why Join Us as an Senior Estate Agent / Senior Sales Negotiator Industry-leading training and development A clear and achievable career ladder within Connells Group A supportive, rewarding and high-performance working environment Opportunities to compete for top achievers'...
Charlotte Tilbury
11 Nov, 2026
Full Time
Business Manager Brown Thomas - Dundrum
Charlotte Tilbury Dundrum, Dublin, Ireland
Business Manager - Full Time Brown Thomas - Dundrum Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty, continues to break records across countries, channels, and categories. The company now employs over 1,100 people globally and is available to buy in over 76 locations via CharlotteTilbury.com About Your Role A Charlotte Tilbury Business Manager is like no other. They are the life and soul of their counter – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine...
Charlotte Tilbury
11 Nov, 2026
Full Time
Multi Site Business Manager
Charlotte Tilbury London Borough of Hounslow, UK
Multi-Site Business Manager - Heathrow Airport The Role Location: Heathrow Airport You act as the ultimate Charlotte Tilbury ambassador in Travel Retail by leading and engaging your team with the unique Tilbury vision. You are a dynamic and inspirational Business Manager who is a true coach that helps develop the team to achieve all sales and operational targets. Beyond individual development, you unite them as a dream team across different locations, showcasing your role as a true connector! You demonstrate the ability to recruit and train #1 talent for expert artistry and never-ending Tilbury Terminal. You are flexible and a strong communicator that has the capability of guiding and supporting a team from a distance. Not only do you dare to dream it – you dare to do it across the border! Requirements Accountabilities PEOPLE ACCOUNTABILITIES People management is the most important part of your role, you set up your team members for success and build a true...
Wallace Hind Selection LTD
04 Nov, 2026
Permanent
Head of Engineering
Wallace Hind Selection LTD Bolton, UK
Engineering Manager This Engineering Manager / Head of Engineering role isn't built around maintaining the status quo. It's an opportunity to take ownership of the engineering function, lead a talented team and influence the technical direction of the business. With responsibility for electronic design, PCB layout, production engineering and manufacturing support, you'll work closely with the Managing Director and play a central role in shaping both engineering capability and enhancing business performance. Based in the North West of England. BASIC SALARY: £50,000- £55,000 dependant on your relevant experience. BENEFITS: Condensed four-day working week (Monday to Thursday) across 38 hours. 5% company pension. 20 days' annual leave plus bank holidays, increasing by one day a year (to a maximum of 24). Private family medical after probation. LOCATION: Liverpool COMMUTABLE LOCATIONS: Warrington, Chester, Widnes, Runcorn, Wigan, Ellesmere Port, St Helens,...
Wallace Hind Selection LTD
04 Nov, 2026
Permanent
Head of Engineering
Wallace Hind Selection LTD Manchester, UK
Engineering Manager This Engineering Manager / Head of Engineering role isn't built around maintaining the status quo. It's an opportunity to take ownership of the engineering function, lead a talented team and influence the technical direction of the business. With responsibility for electronic design, PCB layout, production engineering and manufacturing support, you'll work closely with the Managing Director and play a central role in shaping both engineering capability and enhancing business performance. Based in the North West of England. BASIC SALARY: £50,000- £55,000 dependant on your relevant experience. BENEFITS: Condensed four-day working week (Monday to Thursday) across 38 hours. 5% company pension. 20 days' annual leave plus bank holidays, increasing by one day a year (to a maximum of 24). Private family medical after probation. LOCATION: Liverpool COMMUTABLE LOCATIONS: Warrington, Chester, Widnes, Runcorn, Wigan, Ellesmere Port, St Helens,...
Wallace Hind Selection LTD
04 Nov, 2026
Permanent
Head of Engineering
Wallace Hind Selection LTD Cheshire, UK
Engineering Manager This Engineering Manager / Head of Engineering role isn't built around maintaining the status quo. It's an opportunity to take ownership of the engineering function, lead a talented team and influence the technical direction of the business. With responsibility for electronic design, PCB layout, production engineering and manufacturing support, you'll work closely with the Managing Director and play a central role in shaping both engineering capability and enhancing business performance. Based in the North West of England. BASIC SALARY: £50,000- £55,000 dependant on your relevant experience. BENEFITS: Condensed four-day working week (Monday to Thursday) across 38 hours. 5% company pension. 20 days' annual leave plus bank holidays, increasing by one day a year (to a maximum of 24). Private family medical after probation. LOCATION: Liverpool COMMUTABLE LOCATIONS: Warrington, Chester, Widnes, Runcorn, Wigan, Ellesmere Port, St Helens,...
Wallace Hind Selection LTD
04 Nov, 2026
Permanent
Head of Engineering
Wallace Hind Selection LTD Penwortham, Preston, UK
Engineering Manager This Engineering Manager / Head of Engineering role isn't built around maintaining the status quo. It's an opportunity to take ownership of the engineering function, lead a talented team and influence the technical direction of the business. With responsibility for electronic design, PCB layout, production engineering and manufacturing support, you'll work closely with the Managing Director and play a central role in shaping both engineering capability and enhancing business performance. Based in the North West of England. BASIC SALARY: £50,000- £55,000 dependant on your relevant experience. BENEFITS: Condensed four-day working week (Monday to Thursday) across 38 hours. 5% company pension. 20 days' annual leave plus bank holidays, increasing by one day a year (to a maximum of 24). Private family medical after probation. LOCATION: Liverpool COMMUTABLE LOCATIONS: Warrington, Chester, Widnes, Runcorn, Wigan, Ellesmere Port, St Helens,...
Wallace Hind Selection LTD
04 Nov, 2026
Permanent
Head of Engineering
Wallace Hind Selection LTD Liverpool, UK
Engineering Manager This Engineering Manager / Head of Engineering role isn't built around maintaining the status quo. It's an opportunity to take ownership of the engineering function, lead a talented team and influence the technical direction of the business. With responsibility for electronic design, PCB layout, production engineering and manufacturing support, you'll work closely with the Managing Director and play a central role in shaping both engineering capability and enhancing business performance. Based in the North West of England. BASIC SALARY: £50,000- £55,000 dependant on your relevant experience. BENEFITS: Condensed four-day working week (Monday to Thursday) across 38 hours. 5% company pension. 20 days' annual leave plus bank holidays, increasing by one day a year (to a maximum of 24). Private family medical after probation. LOCATION: Liverpool COMMUTABLE LOCATIONS: Warrington, Chester, Widnes, Runcorn, Wigan, Ellesmere Port, St Helens,...
Wallace Hind Selection LTD
04 Nov, 2026
Permanent
Head of Engineering
Wallace Hind Selection LTD Woolston, Warrington, UK
Engineering Manager This Engineering Manager / Head of Engineering role isn't built around maintaining the status quo. It's an opportunity to take ownership of the engineering function, lead a talented team and influence the technical direction of the business. With responsibility for electronic design, PCB layout, production engineering and manufacturing support, you'll work closely with the Managing Director and play a central role in shaping both engineering capability and enhancing business performance. Based in the North West of England. BASIC SALARY: £50,000- £55,000 dependant on your relevant experience. BENEFITS: Condensed four-day working week (Monday to Thursday) across 38 hours. 5% company pension. 20 days' annual leave plus bank holidays, increasing by one day a year (to a maximum of 24). Private family medical after probation. LOCATION: Liverpool COMMUTABLE LOCATIONS: Warrington, Chester, Widnes, Runcorn, Wigan, Ellesmere Port, St Helens,...
National Skills Agency
03 Nov, 2026
Permanent
Customer Experience Advisor
National Skills Agency Birmingham, UK
Job Title: Customer Experience Advisor Salary: 25,313 Location: Remote Role Purpose The Customer Experience Advisor supports our clients strategic and operational objectives by delivering an efficient, professional and customer-focused service. The role involves managing customer enquiries, supporting operational processes, maintaining compliance and contributing to continuous improvement across the organisation. Key Responsibilities Act as the first point of contact for external stakeholders, responding to enquiries via telephone, email, live chat and Microsoft Teams. Provide accurate advice, guidance and support to customers, promoting their products and services. Maintain up-to-date knowledge of their products, services, systems and customer service standards. Deliver a consistent, high-quality customer experience in line with organisational policies and regulatory requirements. Process learner registrations, certification requests, centre...
Bu
01 Nov, 2026
Permanent
SHEQ Co-ordinator
Bulkhaul Thornaby, UK
Job Title: SHEQ Co-ordinator Location: Middlesbrough - Office Based Salary: Competitive Job Type: Permanent - Full Time The Company: Established in 1981, Bulkhaul Ltd is one of the world's leading independent ISO tank operators, a global leader in the transportation of bulk liquids and gases with representation in more than 150 countries worldwide. We have built a reputation of operational excellence delivering high-quality exceptional services and are committed to the highest standards of safety, quality, and environmental responsibility. As part of our continued growth, we are seeking a proactive and knowledgeable SHEQ Officer to support the implementation, development and continuous improvement of our Safety, Health, Environment, Quality and Security practices. Role: We are looking for an individual who can demonstrate commitment to their values and business goals as well as being flexible, innovative and team focused. This is a hands-on, multi-faceted...
Glen Callum Associates Ltd
01 Nov, 2026
Permanent
Body Shop Parts Manager
Glen Callum Associates Ltd Lutterworth LE17, UK
Body Shop Parts Manager Ready to take ownership and make a role your own? We're looking for an experienced Parts Manager who is highly organised, commercially aware and confident managing a busy parts operation . Experience within a body shop, accident repair centre or automotive parts / Motor Factor / Dealer Network environment would be particularly valuable. This is an excellent opportunity for a confident Parts Manager who wants more than just another management position. You'll have the autonomy to shape the role, introduce your own ideas, improve processes and make a real difference to the efficiency and success of this key Body Shop Parts area of the business. You'll be joining a supportive team where colleagues and management work closely together, share a common goal and take pride in delivering high-quality vehicle repairs and outstanding customer service. Location: Leicestershire Salary: Up to 50,000 + Bonus + Pension + 28 Days Hols + Excellent...
Red Sky Personnel Ltd
01 Nov, 2026
Permanent
Regional Technical Estimation Manager
Red Sky Personnel Ltd Birmingham, UK
Regional Technical Estimation Manager Location: Birmingham, Midlands Salary: £53,000 £58,000 per annum About the Role We are seeking an experienced Regional Technical Estimation Manager to lead regional estimating activities while providing dedicated technical account management for a key client within the audio-visual (AV) integration industry. This is a senior technical and commercial role combining leadership of the estimating function with hands-on technical support, solution development and client relationship management. You will work closely with Sales, Technical Design, Project Management, suppliers and clients to ensure quotations are accurate, commercially competitive and delivered within agreed timescales. The successful candidate will play a key role in maintaining technical quality, improving estimating processes and ensuring a seamless transition from initial client requirements through quotation, design, installation and project completion....
Sa
30 Oct, 2026
Permanent
Legal Counsel - Government and Defence
Sanderson Bristol, UK
Commercial Lawyer - Public Sector Sanderson Solutions Group The In-House Legal team at Sanderson Solutions Group is seeking a Commercial Lawyer to manage end-to-end legal support for the Sanderson Government and Defence business. Sanderson Government & Defence (SG&D) is a trusted partner to organisations across Government, Defence and National Security, delivering specialist talent, workforce solutions and delivery expertise that support some of the UK's most critical programmes. Combining deep sector knowledge with capabilities spanning consulting, managed services and outcome-based delivery, we help our clients solve complex challenges, accelerate transformation and achieve lasting outcomes in highly regulated environments. As our business continues to grow, we're building a team of exceptional people who want to make a meaningful impact across the public sector and defence community. Reporting to the Group Head of Legal, you will operate with a high degree of...
WH
29 Oct, 2026
Permanent
Senior Estate Agent
William H Brown Leeds, UK
Job Description Connells Group, the Home of Opportunity , is seeking a highly motivated Senior Estate Agent / Senior Sales Negotiator to join our successful William H Brown residential sales team in Morley. As part of the UK's leading and most recognised property services business, this role offers an outstanding opportunity to grow your career in estate agency. You'll benefit from industry-leading training and support, a clear and demonstrable career ladder, and exposure to diverse pathways across the business, including Sales, Lettings, Mortgage Services, Land, New Homes , and other specialist services. £25k Basic Salary with Uncapped Commission Career Progression Why Join Us as an Sales Negotiator? Industry-leading training and development A clear and achievable career ladder within Connells Group A supportive, rewarding and high-performance working environment Opportunities to compete for top achievers' awards Competitive basic salary with...
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