Quality Manager / Compliance and Practice Improvement Lead (Learning Disability Services) Be the positive force that lifts quality, inspires confidence, and shapes outstanding support. PLUS is looking for a Quality Manager / Compliance and Practice Improvement Lead who brings both heart and high standards to the role. Someone who can coach, develop and empower teams while also holding the line on safety, rights and regulatory excellence. This is not a “clipboard and checklist” role. This is a hands ‑ on, relationship ‑ centred and impact ‑ driven position where every service is better after your visit. As a Quality Manager / Compliance and Practice Improvement Lead, if you believe quality improves through people, culture and capability, and not paperwork, then we want to meet you. If you’ve also worked in the following roles, we’d also like to hear from you: Social Care Quality Manager, Quality Assurance Manager, Care Quality Manager,...

Got a gift for connecting with people? You could be our next quick thinking Customer Service Adviser. We need someone special to make every interaction with our customers count. About the role We're looking for a dedicated Customer Service Adviser to handle customer calls and deliver exceptional support to our valued customers. In this role, you’ll be the first point of contact, providing answers to inquiries, troubleshooting problems, and ensuring customer satisfaction. What makes you just right for us? We need a people person who genuinely loves interacting with others. When it comes to customers, you’ll be warm and empathetic while bringing a reassuring calm to customers when they need to talk to us. As you’ll receive a wide range of queries from a wide range of customers, you’ll be adaptable, flexible and able to put yourself in their shoes. You’ll be the first point of contact for many of our customers, and a vital part of who we are and how our customers see...