£24,600 yearly
QA Ltd
Charley Wood Road, Liverpool, UK
About Dams Furniture: With over 50 years of experience in UK manufacturing, Dams Furniture is proud of its heritage and continuous innovation. Our dynamic growth is driven by investment in people, systems, and facilities. We value dependability, teamwork, responsibility, and a customer-first approach in everything we do.
Overview: We are looking for a proactive and reliable IT Support Technician to join our team. You will be responsible for delivering first-line support across our organisation, ensuring SLAs are met and contributing to the ongoing performance and security of our IT systems.
You’ll play a key role in supporting our infrastructure and ensuring compliance with ISO27001 standards.
Key Responsibilities:
Provide 1st line IT support for hardware, software, and telephony issues using the helpdesk system, ensuring service level agreements are consistently achieved.
Maintain and update IT assets including laptops, mobile devices, printers, and barcode...