Head of Customer Experience Lead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents. If you’ve also worked in the following roles, we’d also like to hear from you: Director of Resident Services, Head of Resident Engagement, Head of Customer Insight, Head of Communications, Resident Experience Manager, Head of Customer Service, Customer Experience Director, Customer Experience Manager   SALARY: £69,762 per annum + Benefits LOCATION: Evesham, Worcestershire (with travel to other sites) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week   JOB OVERVIEW We have a fantastic new job opportunity for a Head of Customer Experience to lead and continuously enhance customer service, engagement, communications and resident influence...

You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability) A business growing fast enough to create opportunity, not so fast that it's chaos The chance to build a function your way, with...

You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability) A business growing fast enough to create opportunity, not so fast that it's chaos The chance to build a function your way, with...

You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability) A business growing fast enough to create opportunity, not so fast that it's chaos The chance to build a function your way, with...

You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability) A business growing fast enough to create opportunity, not so fast that it's chaos The chance to build a function your way, with...

You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability) A business growing fast enough to create opportunity, not so fast that it's chaos The chance to build a function your way, with...

Head of Sales and Customer Experience Ashington About the Role I am seeking an exceptional Head of Sales and Customer Experience to join an established Senior Leadership Team. This is a pivotal role responsible for driving sales performance and elevating customer experience. You will lead both the Sales and Customer Experience functions, ensuring customers receive an outstanding journey. As a senior leader, you will also come with ambitions to help shape and deliver their business strategy. Working for an organisation that prides itself on offering a fantastic work/life balance and treating employees and all stakeholders with the utmost respect, this is a brilliant opportunity to join them before a period of substantial growth. Key Responsibilities Sales & Marketing Strategy - Develop a comprehensive sales and marketing strategy with clear volume and revenue targets. - Collaborate with the Corporate Marketing & Communications team to deliver aligned marketing...

Head of Client Relations SaaS experience essential West Midlands, Hybrid Up to 90k, plus Car allowance and bonus scheme Benefits: Car allowance Bonus scheme Hybrid working I am working with an enterprise level SaaS Client who is currently looking for a Head of Client Relations to support revenue growth through increasing account value, driving adoption of services, maximising retention through providing world class leadership of your team. This is a senior leadership position that will drive successful outcomes. You should be someone that knows how to improve performance through strategy, that always bears the client in mind when devising solutions. You will have ultimate responsibility over pre and post sales solutions, including but not limited to proposals, RFP's, solutions, adoption of solutions, CSAT They are looking for someone with experience in SaaS sales solutions, and working within regulated industries such as finance, pensions, or insurance...

You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability) A business growing fast enough to create opportunity, not so fast that it's chaos The chance to build a function your way, with...

Lead Site Manager - Electrical Engineering Location: Stone Head Office & UK Client Sites Sector: Energy / Protection, Control & Automation About the Role We are seeking an experienced Lead Site Manager with a strong Electrical Engineering background to provide leadership across UK site operations. This role is predominantly UK-based, split between a central head office in Stone and client sites nationwide . You will be responsible for the safe, high-quality and compliant delivery of Protection, Control, Automation and Electrical installations across a range of energy sector projects, including transmission substations, large generators and industrial clients. This position suits a senior site professional who can combine hands-on site leadership with the ability to set standards, mentor site teams and drive best practice , particularly in Health & Safety and installation quality . Key Responsibilities Lead the installation, commissioning...

Head Hunted Recruitment are proud to be working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence. The company are in the process of adding to their already strong Finance team by bringing in an experienced and knowledgeable Accounts Assistant, The Accounts Assistant will need to be a passionate, able and an organised self-starter. Strong communication skills both written and verbal are key as is strong Microsoft Office skills including an excellent knowledge of Excel. This is a key role working within the finance department to assist the Financial Controller maintain a smooth operating department. Main responsibilities will be but not limited to Purchase Ledger and Credit Control functions. The Accounts Assistant will be required to adopt and promote a hands-on approach in a fast-paced finance environment and will have an opportunity to establish a progressive and successful career for yourself...

Job Title: Recruitment Coordinator Contract Length: 6 months Hourly Rate: 19.23 - 21.15 Working Pattern: Full Time (Hybrid) Are you ready to make a meaningful impact? Join our client in their mission to create safer, smarter, and more connected cities around the globe! We are looking for a dynamic and passionate Recruitment Coordinator to support the Talent Coordination Team as they energise local economies and bring opportunities to millions. What You'll Do: In this role, you will be the heartbeat of recruiting efforts. You'll work closely with recruiters and hiring managers, ensuring a seamless and positive experience for all candidates. Here's what you can expect: - Collaborate with recruiters and hiring managers on all aspects of the recruiting process, from scheduling interviews to organising candidate travel arrangements and reserving conference rooms. - Provide an exceptional candidate experience by promptly addressing inquiries and assisting...

Mercedes-Benz of Watford is seeking an experienced and driven Sales Manager to lead our high-performing sales team within one of the world's most prestigious automotive brands. This is an excellent opportunity for a motivated automotive professional to take the next step in their leadership career within a premium retail environment. Reporting directly to the Head of Sales, you will be responsible for driving sales performance, developing the sales team, managing vehicle stock, and delivering an exceptional customer experience that reflects the standards expected of the Mercedes-Benz brand. Key Responsibilities Lead, motivate and develop a team of Sales Executives to achieve and exceed monthly sales targets Manage the sales process from enquiry through to vehicle handover, ensuring consistent process compliance Oversee vehicle stock management, including ordering, allocation, ageing control and stock turn to maximise profitability and availability Monitor and manage...

Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced and driven National Accounts Sales Coordinator to join their expanding team. The National Accounts Sales Coordinator will assist the National Accounts Administrator and Managing Director in managing and developing selected national and key accounts to identify and drive opportunities through the business. You will Contribute to developing the business sales strategy to achieve company objectives, sales and targets. National Accounts Sales Coordinator will need to demonstrate excellent communication skills with a strong ability to collaborate and build relationships with both customers and internal teams. This is a key position within the team and as such would suit an individual who has carried out a similar role in a successful SME or similar. National...

Social Care Team Manager Location: Kendal Salary: £29,138.20 £30,667 per annum Contract: Permanent Hours: 35 hours per week Advertising End Date: We reserve the right to withdraw this vacancy when we feel we have enough suitable candidates Benefits We Are Offering: • Annual Leave: 33 days inc bank holidays, increasing with length of service • Onboarding Bonus: £500 paid upon completion of probation period • Flexibility: Being able to work flexibly each week • Pension: NEST pension scheme • Healthcare Benefits: Free optical, dental, physiotherapy, podiatry treatments plus many more • Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more • Employee Assistance Programme: Free access to round the clock employee assistance program for advice and support • Length of Service Awards: Award scheme and recognition awards Do you have experience in Learning Disability services Have you been a Team Manager within a...

Social Care Team Manager Location: Ulverston Salary: £29,138.20 £30,667 per annum Contract: Permanent Hours: 35 hours per week Advertising End Date: We reserve the right to withdraw this vacancy when we feel we have enough suitable candidates Benefits We Are Offering: • Annual Leave: 33 days inc bank holidays, increasing with length of service • Onboarding Bonus: £500 paid upon completion of probation period • Flexibility: Being able to work flexibly each week • Pension: NEST pension scheme • Healthcare Benefits: Free optical, dental, physiotherapy, podiatry treatments plus many more • Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more • Employee Assistance Programme: Free access to round the clock employee assistance program for advice and support • Length of Service Awards: Award scheme and recognition awards Do you have experience in Learning Disability services Have you been a Team Manager within...

Principal Engineer - Fortinet When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Head of Focal Engineering, the Fortinet Principal Engineer will be responsible for leading the design and delivery of secure, high-performance Fortinet SD-WAN solutions for our enterprise and public sector customers. This is a hybrid working role, with a requirement to be in our Farnborough office around 2 days per month. Other travel may be required on an ad-hoc basis. What you'll do: Lead the end-to-end design of secure SD-WAN solutions using Fortinet Secure SD-WAN. Define scalable, resilient architectures tailored for enterprise and public sector clients. Ensure alignment with...

Office Coordinator - Temp to perm Hourly rate: 16.41ph Based in White City Office-Based Role - 9.00 am-5.30 pm A Global Entertainment company, based in White City, are looking for an immediately available Office Coordinator for their UK Head Office. You will be responsible for welcoming visitors, ordering office supplies, supporting the EA to UK TGM with the management of the office and much more. Looking for an experienced Office Coordinator who has excellent organisation skills, calm under pressure and available immediately for a temp role with the view to go permanent. Key Responsibilities Build and maintain an effective working relationship with the building management team to ensure all visitors are properly signed in. Welcome visitors to the office, provide a professional meet-and-greet experience, and escort them to their hosts. Support meeting-room bookings and ensure all rooms remain clean, tidy, and ready for use. Monitor the switchboard to...

At Liverpool Experience Campus, we create unforgettable experiences, and we re looking for a Head of Security to take the lead in keeping them safe. Our award-winning waterfront events campus home to the M&S Bank Arena, Exhibition Centre and Convention Centre welcomes over a million visitors each year for an exciting mix of international, national, and regional events. From major televised productions and political conferences to global association gatherings, arena shows, and public exhibitions, this is a unique opportunity to lead security operations across a diverse, high-profile, and dynamic portfolio. Join us as Head of Security at Liverpool Experience Campus! Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases...