As a Customer Service Team Leader, you will play a key role in delivering an outstanding customer experience while leading and supporting a team of Customer Service Advisors. This is a hands-on leadership role, where you will balance team management responsibilities with active participation in customer interactions. Approximately 65% of your time will be spent handling customer calls, ensuring service excellence and supporting operational demand, while 35% will focus on team leadership, including coaching, performance management, and driving continuous improvement. You will oversee daily team performance, ensuring that quality, compliance, and service standards are consistently met. Leading by example, you will motivate and develop your team, fostering a positive, high-performing environment. This is an office-based position located in our Clonakilty office. Salary: €32,166 per annum Hours: 37 hours per week Job title: Team Leader - Customer Service - Clonakilty Job...

Customer Service Team Leader An exciting opportunity for a customer-focused team leader with experience in customer service, operations management, KPI reporting and staff development. You will support the delivery of energy advice services across North East Scotland. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Team Leader, Service Delivery Team Leader, Advice Centre Supervisor, Contact Centre Team Leader, Customer Operations Team Leader, Call Centre Team Leader, Advice Centre Team Leader   SALARY: £30,750 per annum + Generous Benefits (see below) LOCATION: Hybrid Working from Home and the Office - Applicants should reside in the North-East and be prepared to work from Aberdeen or Dundee when requested for office-based workdays or in-person meetings JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, working 5 days out of 7, with core hours from Monday to...

Job Type: Permanent Build a brilliant future with Hiscox   Position:           Group Head of Recoveries and Salvage – Group Claims   Reporting to:   Group Head of Technical Claims Location:         London or York – Hybrid (minimum 2 days in the office)           About the role We are looking for a global leader to join the Group Claims Function and lead the Claims recoveries and salvage operations across the Group. This is a new and exciting opportunity to join Hiscox and make a real difference in a key area of our claims process. You will be responsible leading global recoveries and salvage operations and defining and executing the group wide strategy as well as building scalable solutions that align to growth ambitions across the group. You will also be responsible managing relationships with our vendors globally and oversees all recovery efforts including pursuing and monitoring overpayments. With Hiscox diverse technology landscape, a...

Job Type: Permanent Build a brilliant future with Hiscox   About Hiscox UK Hiscox UK is a leading specialist brand in the UK insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through the most innovative technology companies. We operate in twelve target sectors in the UK, across which our customers are diverse and unique, and are only united by our ability to provide specialist insurance tailored to their needs. About the Trading Operations Team We have a market leading reputation for providing excellent products and service to our customers.  The Trading Operations team comprises five business functions across Operations encompassing four sites and approx. 300 people across the UK. The teams underwrite new and existing business across our Art &...

Job Type: Permanent Build a brilliant future with Hiscox   Position:              Finance Transformation Programme Lead and Service Management Partner Reporting to:       Chief Transformation Office - Finance Location:              UK Flexibility:            Permanent The role Finance Transformation Programme Lead and Service Management Partner is responsible for the implementation of a successful Finance wide transformation programme including outsourcing, centres of excellence, global process ownership, workforce plan and technology, data and automation.  Working closely with the CTO-Finance, Group CFO and the Finance Leadership Team to design, structure and deliver the programme. The Service Management Partner is a strategic role responsible for embedding and evolving service management practices across a portfolio of services or business areas in partnership with our third party outsource provider. You will act as a trusted advisor to senior...

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . As a Program Manager for Strategic Initiatives at the Vice President level, you will play a critical role in executing our firm-wide strategies, with a focus on enterprise resiliency and recoverability. You will be responsible for leading and driving key workstreams, ensuring the successful delivery of...

At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. For our Flagship store in Henry St, Dublin - we are looking for a Store Director to join our team. 40 hours per week. Over 5 days Full flexibility required Monday to Sunday Minimum of 5 years’ proven experience in a Store Manager role within the retail industry is essential MISSION: As the main leader of the store, they must assure the profitability of the business by maximizing sales and controlling the costs. Managing their team appropriately and making the right decisions with the product will be the key to guarantee the best omnichannel experience of our customers. RESPONSIBILITIES: The responsibilities of the Store Directors...

If you’d like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. Team Leader Production Operations Location: Burghfield located between Reading and Basingstoke, with free onsite parking . Package: £37,670- £40,000 ( depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. Working Hours Days 9‑day fortnight Monday–Thursday: 07:45–16:30 5th day: 07:45–16:15 8.25 hours per day on a rolling 9‑day fortnight (every other Friday off) Allowances and shift allowances apply following completion of training Early Shift 9‑day fortnight Monday–Thursday: 06:00–14:45 9th day: 06:00–14:30 8.25 hours per day on a rolling 9‑day fortnight (every other Friday off), with the 9th day being 8 hours Late Shift 9‑day fortnight Monday–Thursday:...

If you’d like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. Team Leader Production Support Location: Coulport, near Helensburgh (Scotland - 20 minutes north of Helensburgh) Package: From £50,000 (Dependant on experience and suitability for the role) Working pattern: Monday – Thursday (core hours) with opportunity to increase earnings through shifts and overtime, which will include occasional weekend working and shifts over 7-days. Please note, it is preferable that candidates have a recognised craft apprenticeship (Electrical or Mechanical) but we will also accept applications from candidates with an HND or a degree in an engineering type discipline plus relevant demonstrable experience Ready to play your part? The production operations Team Leader will be responsible for leading and supervising teams of operations...

Are you an experienced Project Engineer who thrives on solving complex engineering challenges? Do you take pride in delivering high‑quality work that keeps vital rail services moving across the UK? Are you ready to contribute to projects that truly make a difference? If your answer is yes, then your next journey starts right here at Arriva TrainCare . 📄 12‑month secondment ⏰ 37.5 hours, Monday–Friday 💷 Starting salary £44,657.57 — increases when fully competent    About Us: At Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations – Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough. You will be part of a professional team with these core behaviours at heart; We care passionately We do the right thing We make the difference ⭐ Benefits at Arriva TrainCare 25 days...

Bus Driving Instructor – Northfleet 39 hours Mon to Sun  Pay: To be discussed during Interview. Permanent The Training Team are recruiting for a Bus Driving Instructor  to join the team based at Northfleet . The main purpose of the role is to train Category D provisional licence holders  to become fully qualified PCV drivers. This includes supporting them to achieve the required standard for their DVSA Module 3 and Module 4 tests, while developing the practical, professional, customer-focused and safety skills needed to become effective in-service bus drivers. The role will also support existing qualified drivers where required, including driver development, coaching, remedial training and support with maintaining Arriva driving standards. The Bus Driving Instructor will be responsible for: Managing the day-to-day progress of trainees. Ensuring the safety of trainees while under instruction. Teaching the technical skills required to drive a bus...

Team Leader – Tyne Yard (Night Shift) Organisation: Arriva TrainCare Location: Tyne Yard, North East Contract: Permanent Hours: Average 40.5 per week (night shift rota, approx. 17:30 – 05:30) About Us At Arriva TrainCare, we provide high-quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant across the UK. With sites in Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough, we play a vital role in keeping the rail network moving. As part of Arriva, you’ll join a team driven by our core behaviours: We care passionately We do the right thing We make the difference The Role We’re looking for an experienced Team Leader to take ownership of depot operations at our Tyne Yard site, leading from the front to deliver safe, efficient and high-quality rolling stock maintenance. You’ll be responsible for managing people, performance and production across a busy night shift...

Head of Fleet Commercial Location: Birmingham / Hybrid Closing Date: Friday 03rd July 2026 CrossCountry is looking for an exceptional commercial and fleet leader to drive some of the most significant rolling stock and engineering programmes in the UK rail industry. As Head of Fleet Commercial , you will play a pivotal role in defining and delivering our long-term fleet strategy, leading major investment programmes, commercial partnerships, and fleet transformation initiatives that will directly influence the future of passenger rail travel. This is a rare opportunity to combine strategic leadership, engineering insight, and commercial expertise to deliver real change across a nationally important transport network. Reporting into senior leadership, you will lead the delivery of major fleet initiatives, including rolling stock replacement, refurbishment programmes, fleet enhancement projects, depot upgrades, and innovative traction...

Are you an experienced Project Engineer who thrives on solving complex engineering challenges? Do you take pride in delivering high‑quality work that keeps vital rail services moving across the UK? Are you ready to contribute to projects that truly make a difference? If your answer is yes, then your next journey starts right here at Arriva TrainCare . 📄 Permanent ⏰ 37.5 hours, Monday–Friday 💷 Starting salary £46,533.19 — increases when fully competent    About Us: At Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations – Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough. You will be part of a professional team with these core behaviours at heart; We care passionately We do the right thing We make the difference ⭐ Benefits at Arriva TrainCare 25 days annual leave...

Job Title: Leadership + Management Training Manager Salary: From £58k DOE (pro rata for part time)  Location: Northampton NN4 Type of Role:  Part Time 2 days per week / Permanent Travel: Travel expected to our offices, HO in Northampton and offices in London / Nursery settings Closing Date: as soon as right candidate hired Purpose of the Role The Leadership & Management Training Manager is a key role in the Talent and Development team of Bright Horizons UK, working collaboratively with the Head of Talent  & Development to oversee the design & delivery of leadership and management training for corporate and full service business leaders and aspiring leaders, ensuring professionals have access to meaningful Talent and Development opportunities. This role comes with responsibility for analysing data and creating measurables to support the development, writing, and delivery of training from Level 2 to Level 7 equivalence (Senior Leadership Team)....

VP Enterprise Growth Salary: From £99k per annum Location: Hybrid role with travel to our Clients, London, Northampton or Manchester Type of Role: Remote / Full Time / 9.00-5.30pm / Monday to Friday Closing Date: 5th July 2026 or sooner if right candidate is offered All applicants need to attach a full and relevant CV to be considered Purpose of the Role The VP of Enterprise Growth leads the charge to deliver the phase of growth for Bright Horizons’ Work + Family enterprise division. This strategic leader will create a high performing environment and go to market strategy, to enable their team to drive new seven-figure deals, expand key account, and help evolve the next generation of services, based on client insight. Reporting to the Executive Director, and sitting on the Senior Leadership Team, this is a pivotal role for the future success of the Work & Family division.. Why Bright Horizons? Our support functions enable our nurseries to deliver the best...

Location: Cheadle, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Under Water Systems (UWS) Our purpose is to be the leading provider of underwater sensors and decision superiority, helping navies across the world keep our friends, families and all of us safe. We cover four sectors: Mine Counter Measures, Anti-Submarine warfare, Services and Future Capabilities. Primary Purpose of the Role: The Project Design Authority will be responsible for Solution Compliance for a Bid or Project. The PDA acts as the primary technical leader of the bid or project team and as the lead technical...

Location: Manor Royal Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Job role: Senior Contracts Manager Hours: Full time or part time (32+ hours per week) Location: Crawley (hybrid working arrangement – 3 days per week in the office pro rata) What the role has to offer: This role offers an exciting opportunity to join the growing business and be part of a highly professional Commercial team within the Underwater Systems (UWS) business based in Crawley. The UWS business is growing at a rapid pace, with plenty of opportunities for challenge and professional growth...

Location: Devonport, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. We are looking for a Field Services Manager ASW  to manage the onsite Field Services team maintaining ASW equipment for the RN. Reporting to the UWS UK Head of Field Services, you will be the primary point of contact for sonar activities at Devonport for Thales UK, responsible for liaising with the dockyard teams and managing your resources to ensure the highest RN platform availability, and contractual KPIs are met. Under Water Systems (UWS) Our purpose is to be the leading provider of underwater sensors and...

Location: Manor Royal Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Purpose of this role: Responsible for the run and project activities across the Thales Infrastructure estate. Covering key areas of the estate including platforms and virtualization. The main focus of the role is the support, maintenance and delivery of the server infrastructure and associated technologies. Main Duties and Responsibilities: Working on Incidents and tasks based on SLA Maintenance of the Infrastructure estate including patching, updates, fault finding. Planning and remediation of...