Vacancy type: Paid Vacancy Function: Events Location: Head Office - Sully (Hybrid Working) Salary: £29,750 - £31,941 per annum (depending on experience) Contract type: Permanent Contract hours: Full time Weekly hours: 37.5 hours (5 days) to be worked Monday to Friday Closing Date: 12/10/2026 Ref No: 1114 We have an exciting opportunity for an experienced Events Officer to join our Events team. About the role: As an Events Officer, you will play a key role in delivering Ty Hafan's fundraising events programme, helping to create memorable experiences that inspire supporters and generate vital income for children with life-shortening conditions and their families. You will support the planning and delivery of a wide range of fundraising events, managing participant journeys, building strong supporter relationships and ensuring every event is delivered safely, professionally and to a high standard. Please note that this role operates on a...

Supporter Experience Officer Location: MDD Centre, Great Horwood, MK17 0NP (Primarily office-based, with opportunities for hybrid working subject to organisational needs) Salary : £27,500 to £29,000 per annum Vacancy Type: 37.5 hours (9am - 5pm), full time with some evening and weekend work as required. Requests for part-time hours can be considered. Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health conditions across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. Fundraising is vital to our ability to train life-saving Medical Alert Assistance Dogs and further our Bio Detection research and we rely on the generosity of our donors and supporters. Main Purpose And Scope: This newly created role will sit...

The Woodland Trust is looking for a Supporter Journey Executive to provide technical support, deliver and optimise supporter journeys. The Role: • Build, configure and deploy supporter journeys using Dynamics 365/CRM tools. • Support set up and refinement of triggers, workflows and conditional text. • Troubleshoot any journey issues and provide resolutions to operational blockers. • Design and execute journey tests including A/B testing, segment testing and trigger testing. • Identify opportunities to simplify or improve processes within the system and provide practical support and advice to internal users. • Ensure accuracy, consistency and timely delivery throughout your workload. • This is a hybrid position with a mix of home working and from our head office in Grantham, Lincolnshire. Head office attendance would be required once a month on average. • This is a fixed term contract for 9 months. The Candidate: • Experience building and delivering...

Supporter Experience Officer Location: MDD Centre, Great Horwood, MK17 0NP (Primarily office-based, with opportunities for hybrid working subject to organisational needs) Salary : £27,500 to £29,000 per annum Vacancy Type: 37.5 hours (9am 5pm), full time with some evening and weekend work as required. Requests for part-time hours can be considered. Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health conditions across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. Fundraising is vital to our ability to train life-saving Medical Alert Assistance Dogs and further our Bio Detection research and we rely on the generosity of our donors and supporters. Main Purpose And Scope: This newly created role will sit within our...

Interested in working within the Strategic Procurement Delivery Services team, other key internal stakeholders and crucially our clients to ensure procurement activities are optimised and delivered in a professional, safe and efficient manner? We are seeking an exceptional highly motivated individual who can significantly contribute to the positive reputation of our business. The role will work across the Health, Construction and Estates, Business Services and Digital and IT categories. You will be responsible for developing and delivering procurement strategies in complex supply markets working with and on behalf of our customers. This is a hybrid variable role requiring office presence in Salford once a month plus possibly attending customer sites as required. What you will be doing: Leads complex and high value procurement process (legal process, market engagement, scoping, briefing, tendering, selection, evaluation, contract negotiation and management of...

Customer Support Administrator Location: Crawley Hours: Monday to Friday, 9:00am - 5:00pm Full Time Onsite Pay: 12.83 per hour Contract: Temp to Perm Start Your Next Career Opportunity with a Supportive and Growing Team We're looking for a proactive and customer-focused Customer Support Administrator to join a busy team in Crawley. This role combines customer service, administration and case management, making it ideal for someone who enjoys speaking with people, investigating queries and ensuring customer records are kept accurate and up to date. If you have strong communication skills, excellent attention to detail and enjoy providing a positive customer experience, we'd love to hear from you. The Role As a Customer Support Administrator, you'll be responsible for managing customer enquiries, gathering information and maintaining accurate records while delivering a first-class service throughout the customer journey. Key Responsibilities Customer...

Customer Operations Coordinator - Immediate Start Location: Burgess Hill Pay: 15.00 - 16.00 per hour Hours: Monday to Friday, 9:00am - 5:00pm Contract: Temporary until January, with potential extension Join a busy and supportive team where no two days are the same! We're looking for a highly organised and customer-focused Customer Operations Coordinator to support the smooth delivery of customer orders from enquiry through to fulfilment. This is an excellent opportunity for someone who enjoys building relationships, solving problems and coordinating multiple processes in a fast-paced environment. What you'll be doing Customer Service & Account Support Act as the main point of contact for customer enquiries via phone and email. Build strong relationships with customers and provide an excellent service experience. Provide accurate information regarding products, availability and delivery schedules. Resolve customer queries and issues efficiently and...

Quality & Customer Support Coordinator Location: Sittingbourne Salary: £28,000 Hours: Monday - Friday Contract: Permanent Huntress are recruiting for a Quality & Customer Support Coordinator to join a growing team based in Sittingbourne. This is a varied role that combines customer service, coordination, administration and quality support . You'll be dealing with customers, coordinating inspections, supporting internal teams and keeping systems and records up to date. What you'll be doing Acting as a key point of contact for customer queries by phone and email Coordinating inspections and supporting QC Inspectors with the information they need Managing inspection results and updating internal systems Raising and issuing non-conformance reports Arranging samples and parts for customers Supporting the External Sales team with customer information Producing regular reports and information for the wider business Helping coordinate new...

Customer Service Advisor / Sales Support Full Time Permanent Redhill 27000 plus Bonus ( 200 per month) Are you an experienced Customer Service professional looking for your next opportunity? A fantastic opportunity has arisen to join a well-established and growing business based on the outskirts of Redhill. You will be joining a friendly and supportive team in modern offices, providing excellent customer service while supporting the wider sales operation. This is a varied role where no two days are the same, making it ideal for someone who enjoys building relationships, resolving queries and keeping things running smoothly. Key Responsibilities: Processing customer orders accurately and efficiently Handling incoming customer and supplier enquiries by telephone and email Building strong relationships with customers and providing a high level of service Responding to queries, resolving issues and keeping customers updated Liaising with suppliers and internal...

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...

Experience the power of a game-changing career. Do you have a passion for fashion and retail, paired with a love for online shopping? Concentrix is on the lookout for enthusiastic individuals to become part of our Primark team as Customer Support Advisors. Pay - Hourly rate of £12.75 Location - Remote role from the comfort of your own home! Full time permanent position Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday (20% pay uplift from 10pm-12am). In this role, you'll engage with customers via social media and email in English and Polish, handling a range of inquiries such as missing orders, payment issues, product availability, and order changes or cancellations. We are looking for someone who can maintain a friendly and cheerful demeanor, while also being empathetic, patient, and professional. What s in it for you 28 days paid holidays. Refer a friend incentive. Employee Assist...

Hybrid (Southbank office/Home) 12-month FTC We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you'll love this role of Customer Support Analyst This is a varied customer-focused role within Civica Engagement Solutions, where you’ll help customers get the best from our SaaS products and enjoy a brilliant experience at every stage. You’ll answer questions, solve problems, support training and act as a trusted contact for a selection of customers.  You’ll...

Sales Support & Customer Service Executive Reigate Hybrid (3 days office, 2 days home after training) Salary: 30,000 - 33,000 depending on experience A growing business is seeking an organised and customer-focused Sales Support & Customer Service Executive to join its commercial team at their beautiful, modern and friendly office in Reigate. This role supports Sales Managers and manages customer orders from quote through to delivery, ensuring accuracy, clear communication and a high level of customer satisfaction. Key responsibilities: Supporting Sales Managers with quotations, pricing and administration Processing and verifying customer orders in line with agreed terms Acting as first point of contact for order and account queries Monitoring open orders and resolving issues with Supply Chain and Finance Maintaining accurate records in CRM and ERP systems About you: 3+ years' experience in sales support, customer service or order...

We're working with a growing UK-based SaaS business that provides a market-leading all-in-one software platform to organisations within the leisure and visitor attractions sector. Their platform brings together bookings, EPOS, CRM, finance and operational systems into a single, scalable solution. Their technology supports critical business operations, helping customers deliver exceptional experiences while managing complex day-to-day activities. As part of their continued growth, they are now looking to appoint a Head of Customer Support to lead their customer-facing support function and play a key role in shaping the customer experience across the business. This is a hands-on leadership role, ideal for an experienced customer support professional who enjoys developing people, improving processes and acting as the bridge between technical teams and customers. About the opportunity: You'll take ownership of the customer support operation, leading a team that provides...

Entry Level Customer Support Advisor Newbury Starting salary 26,300 + company bonus + pay for progression Looking to kick-start your career? This is a fantastic opportunity to join a growing company where no prior experience is needed, just the right attitude and willingness to learn. Full training is provided, along with clear progression and regular salary reviews, making this an ideal first step into a long-term career. What you'll be doing: Handling inbound and outbound customer calls Responding to emails and support enquiries Assisting customers with technical queries (full training provided) Liaising with mobile network providers to resolve issues Supporting the sales team with product-related questions Managing and updating customer support tickets What we're looking for: Strong communication skills (written and verbal) Eagerness to learn and develop new skills Confident using PCs (Word, Excel, email) Good organisation and time management What's...

Quality & Customer Support Coordinator Location: Sittingbourne Salary: 28,000 Hours: Monday - Friday Contract: Permanent Huntress are recruiting for a Quality & Customer Support Coordinator to join a growing team based in Sittingbourne. This is a varied role that combines customer service, coordination, administration and quality support . You'll be dealing with customers, coordinating inspections, supporting internal teams and keeping systems and records up to date. What you'll be doing Acting as a key point of contact for customer queries by phone and email Coordinating inspections and supporting QC Inspectors with the information they need Managing inspection results and updating internal systems Raising and issuing non-conformance reports Arranging samples and parts for customers Supporting the External Sales team with customer information Producing regular reports and information for the wider business Helping coordinate new product...