Role : Customer Service Team Leader Salary : 29,000 - 31,000 Contract Type : Permanent, Hybrid Hours : Monday to Friday, 2-week shift rotation of 8am - 4pm, 12pm - 8pm Location : Leeds Dock Our client is seeking a dynamic and motivated Customer Service Team Leader to join their thriving customer experience department. This permanent, full-time position presents a fantastic opportunity for a Team Leader with experience of leading a phone-based customer service team to take the next step in their career. As a key player in the Customer Service Team, you will be leading, supporting, and motivating a dedicated team of Customer Service Executives, ensuring they deliver exceptional service while continuously seeking opportunities for improvement. We love working with this business and our candidates have grown into a variety of different roles here so if you're looking for growth opportunities, this is the business for you! Key Responsibilities: Lead, coach and...

Customer Service Team Leader Sale, Manchester £44,556.75 per annum + excellent benefits package Permanent, Full Time (39 hours per week working hours will be between 8am and 5pm Monday to Friday. Flexibility required to support service delivery.) Closing date: 15th October 2026 Interview date: 26th October 2026 Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Looking for Your Next Leadership Challenge in Customer Service? At Irwell Valley Homes, we believe that great customer service changes lives. Our Customer Service Team is often the first point of contact for our customers, and the way we lead, support and empower our colleagues directly impacts the experience customers receive every day. We're looking for a Customer Service Team Leader who is passionate about delivering outstanding customer service, developing high-performing teams and driving continuous improvement across our customer contact channels....

Customer Service / Sales Support Team Leader Location: East Leeds - office based role Salary: 30-40,000 Benefits: Outstanding holidays About the Role We're looking for a Customer Service/ Sales Support Team Leader to support daily operations - processing orders, managing customer enquiries, coordinating deliveries, and keeping our systems accurate. You'll be the link between customers, couriers and internal teams, ensuring requests are handled efficiently and communication runs smoothly. What You'll Be Doing Responding to customer queries by phone and email, resolving service requests professionally and promptly Processing and correcting customer, project and partner orders, maintaining accurate records Liaising with couriers on deliveries, re-deliveries and damage reporting Managing customer service cases and project queries through to resolution Chasing deliveries and keeping customers updated Raising RMAs, processing credits, and submitting courier...

Description Location: Southampton Reporting to: Siobhan Griffiths, Customer Service Operations Manager Closing date: Friday 9th October , 10am About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Whenever they need us, we will be there. As a result, we are looking to grow our overnight team and are looking for people who can commit to 37.5 hours a week between 20:00 - 07:15am on a 4 on 4 off rotation pattern. Hybrid working: Overnight colleagues spend 1 shift per...

What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming, with a genuine enthusiasm for understanding our customers and helping them have a great experience. Comfortable talking to customers about our financial services when they are buying certain products, making sure the information you share is clear and helpful. Happy...

What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming with a genuine enthusiasm for helping customers. Comfortable talking to customers about our financial services when buying certain products Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team Always prepared to work flexibly and...

What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming with a genuine enthusiasm for helping customers. Comfortable talking to customers about our financial services when buying certain products Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team Always prepared to work flexibly and...

What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming, with a genuine enthusiasm for understanding our customers and helping them have a great experience. Comfortable talking to customers about our financial services when they are buying certain products, making sure the information you share is clear and helpful. Happy working at pace in a...

What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming, with a genuine enthusiasm for understanding our customers and helping them have a great experience. Comfortable talking to customers about our financial services when they are buying certain products, making sure the information you share is clear and helpful. Happy working at pace in a...

What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming, with a genuine enthusiasm for understanding our customers and helping them have a great experience. Comfortable talking to customers about our financial services when they are buying certain products, making sure the information you share is clear and helpful. Happy working at pace in a...

What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Make sure that the stock room is neat and tidy, and restocking products from deliveries Be present on the shop floor helping customers with questions and provide advice on a wide range of products Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming with a genuine enthusiasm for helping customers. Comfortable talking to customers about our financial services when buying certain products Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team Always...

What you'll be doing: Driving a 3.5 tonne van to deliver a variety of products to our customers doorsteps, on-time and in great condition Completing checks to ensure the van is organised, clean and roadworthy, and that delivery cases are secure before getting out onto the road to drive safely in a variety of locations and conditions Serve our customers brilliantly, supporting with any questions and keeping them aware of any delays Confident in learning to use new technology to do your job brilliantly, comfortable driving a large vehicle in different locations from residential streets to country lanes When not on the road, you'll help maintain a slick operation in the stock room or on the shop floor Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and professional, with a genuine enthusiasm for understanding customers' needs and providing a brilliant doorstep...

What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming, with a genuine enthusiasm for understanding our customers and helping them have a great experience. Comfortable talking to customers about our financial services when they are buying certain products, making sure the information you share is clear and helpful. Happy...

What you'll be doing: Driving a 3.5 tonne van to deliver a variety of products to our customers doorsteps, on-time and in great condition Completing checks to ensure the van is organised, clean and roadworthy, and that delivery cases are secure before getting out onto the road to drive safely in a variety of locations and conditions Serve our customers brilliantly, supporting with any questions and keeping them aware of any delays Confident in learning to use new technology to do your job brilliantly, comfortable driving a large vehicle in different locations from residential streets to country lanes When not on the road, you'll help maintain a slick operation in the stock room or on the shop floor Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and professional, with a genuine enthusiasm for understanding customers' needs and providing a brilliant doorstep...

What you'll be doing: Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers. Collaborate with other managers to ensure the success of shopping experience of the overall store People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 - 08:00. What makes a great online manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance...

What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming, with a genuine enthusiasm for understanding our customers and helping them have a great experience. Comfortable talking to customers about our financial services when they are buying certain products, making sure the information you share is clear and helpful. Happy...

What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming, with a genuine enthusiasm for understanding our customers and helping them have a great experience. Comfortable talking to customers about our financial services when they are buying certain products, making sure the information you share is clear and helpful. Happy...

What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming, with a genuine enthusiasm for understanding our customers and helping them have a great experience. Comfortable talking to customers about our financial services when they are buying certain products, making sure the information you share is clear and helpful. Happy...

What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming, with a genuine enthusiasm for understanding our customers and helping them have a great experience. Comfortable talking to customers about our financial services when they are buying certain products, making sure the information you share is clear and helpful. Happy...