Customer Service Manager At Land Rover Knutsford, we believe that great customer experiences do not happen by accident. They happen when passionate people, great leadership and high standards come together. We are an award-winning business with a proven track record of delivering an upper-quartile customer experience, and we are looking for an ambitious, energetic and customer-focused Customer Service Manager to help us continue raising the bar. Reporting directly to the Service Manager, you will take ownership of our front-of-house operation and Service Advisor team, while playing a key role in driving the financial performance of the department. This is an opportunity to join a high-performing team and make a real impact developing people, driving performance and ensuring every customer receives an experience that reflects the standards of a modern luxury brand. What you will be doing Lead, coach and inspire our Service Advisors, creating a high-performing and...

At Morrisons, we re proud to be The Market Street Grocer. We do things differently. We don't just process transactions; we are passionate about food, proud of our British heritage, and dedicated to making sure every single customer leaves our stores with a smile. From the warm greeting at the entrance to a fast, friendly checkout experience, great service is at the very heart of what we do. We love what we do, and we want you to love it too. As a Customer Service Manager, you ll be the champion of the customer journey and the face of our front-end operations. This isn t a sit behind a desk kind of job; you ll be right out there at the front of the store, managing the checkouts, self-service areas, and customer service desk, ensuring the entire operation runs seamlessly. Reporting into the Store Manager, you ll take full ownership of the front-of-store atmosphere, queue management, and service delivery. Your main objective is to ensure every customer experiences a smooth,...

At Morrisons, we re proud to be The Market Street Grocer. We do things differently. We don't just process transactions; we are passionate about food, proud of our British heritage, and dedicated to making sure every single customer leaves our stores with a smile. From the warm greeting at the entrance to a fast, friendly checkout experience, great service is at the very heart of what we do. We love what we do, and we want you to love it too. As a Customer Service Manager, you ll be the champion of the customer journey and the face of our front-end operations. This isn t a sit behind a desk kind of job; you ll be right out there at the front of the store, managing the checkouts, self-service areas, and customer service desk, ensuring the entire operation runs seamlessly. Reporting into the Store Manager, you ll take full ownership of the front-of-store atmosphere, queue management, and service delivery. Your main objective is to ensure every customer experiences a smooth,...

Customer Service & Operations Manager Salary: £48,000 - £57,000 depending on experience + profit share bonus, typically c.£6,000-£8,000 Location: Stockport Type of Work: Full-time, permanent Office-based with hybrid working available Are you an outstanding Customer Service Manager who knows how to build a high-performing team, raise standards and continuously improve the way a customer service function operates? Our client is looking for an experienced customer service leader to take responsibility for an established team of approximately 10 Customer Care Representatives and a Team Leader. You will already have a strong track record of delivering excellent customer service, developing people and managing performance; the opportunity here is to go further, introducing greater structure, accountability and measurable improvement across the function. This is a hands-on leadership role with a significant continuous improvement remit. You will use KPIs, service...

Software Trainer Darwen, Lancashire About Us TagCare is a software development company that offers solutions for the homecare sector. Since 2000, we have been developing software and apps to make caring easier, acting as a tailored guiding hand for companies that foster a culture of care and driving forward standards across the care industry. Last year marked our 25th anniversary. We are continuously innovating, striving to elevate standards and digital possibilities, enabling those on the frontlines to do their best work. We re passionate about innovation and the people who use our tools every day, which is why we re now looking for a Software Trainer to join our friendly team on a full-time, permanent basis, office-based (Monday to Friday, 9am 5pm). The Benefits - Salary of £40,000 DOE - Pension - 25 days holiday, plus bank holidays If you are a communications, software trainer, account management, or customer success professional with SaaS...

IT Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates can expect a Civil Service Pension with an employer contribution of 28.97%.   SALARY: £47,084 per annum  + Generous Benefits (see below) LOCATION : (Hybrid) Nottingham, East Midlands JOB TYPE: Full-Time / Part-Time, Permanent WORKING HOURS: Flexible working, Full-time, Job share,...

Job Title : Front of House Coordinator Location : Southampton Salary : Grade 3 - £28,303-£29,339 per annum Job type : Full Time, Permanent The Role: As Front of House Coordinator, you will lead the day-to-day delivery of SUSU's reception service, room and event bookings, and Safety Bus and minibus operations. You will supervise and develop staff, coordinate rotas and operational cover, maintain effective systems and procedures, and work closely with internal teams, students, customers and external partners to provide a welcoming, efficient and high-quality service. About You: We are looking for an organised and approachable individual with experience in a senior administrative, business support or front-of-house role. You will have experience delivering excellent customer service and coordinating room bookings, events, or activities You will have experience supervising staff, managing rotas, and developing efficient systems and procedures to support...

Job Title: Customer Service Co-ordinator Location: Birkenhead Duration: Ongoing Salary: TBC Hours: 7.30am- 4pm, Mon to Thurs, 7.30am-12.30pm Fri. Our Rail Client based in Birkenhead are recruiting for a Customer Service Co-ordinator, on a contract basis for a min of 3 months Key Duties & Tasks: Direct liaison with external & SISCO customers providing efficient responses and recording information Lead order book reviews with customers Support Birkenhead Accounts with Customer Invoice queries, for resolution Support the Business Manager's with delivery information on key customers Own customer OTD for all customers under their responsibility Attend the daily production meeting, being the voice of the customer Provide feedback on delivery failures to the customer Work closely with Production Planning, Material Planning and Operations to ensure information is robust and commitments are achieved Attend Project Reviews Understand the expectations and...

Job Title: Engagement Support Manager Location: London / Hybrid working following successful completion of probationary period Salary : 38,000, 40,000 DOE Job Type: Full Time, Permanent Assistive Solutions supports disabled students in higher education by providing specialist equipment, training and practical assistance. We are a social enterprise and a Disability Confident Employer. Role Purpose The Engagement Support Manager is responsible for delivering a clear, efficient and supportive customer journey from initial contact through to order completion and delivery. The role leads the Engagement Support team, ensures consistently high service standards and helps remove barriers for students and customers. Key Responsibilities Customer and Order Support Oversee customer orders from receipt through to completion, including payments, priority requests and delivery updates. Ensure telephone and email enquiries are handled promptly, professionally and with...

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Here at Smurfit Westrock Diss, we are looking for a Customer Service Coordinator to join our internal sales team on a full time basis, working 8.30am-5pm Reporting to the Customer Service Manager, this is an excellent opportunity for someone looking to build a career in customer service and develop their commercial and business skills within a fast-paced manufacturing environment. As part of our Customer Service team, you'll be the first...

Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years. We are seeking a dedicated and enthusiastic individual to join our Move Manager Team, with a passion for customer service and a desire to exceed our clients expectations. Job Purpose As a Move Manager, you will be the customer's main point of contact throughout their move, delivering excellent customer service and ensuring every move is managed smoothly from enquiry to completion. Working closely with colleagues across the business, you will coordinate each move, maintain accurate records, identify sales opportunities and provide a seamless, stress-free experience for every customer. Key Responsibilities Be the customer's dedicated point of contact throughout their moving journey. Understand customer needs and deliver an outstanding customer experience. Identify opportunities to promote...

Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years. We are seeking a dedicated and enthusiastic individual to join our Move Manager Team, with a passion for customer service and a desire to exceed our clients expectations. Job Purpose As a Move Manager, you will be the customer's main point of contact throughout their move, delivering excellent customer service and ensuring every move is managed smoothly from enquiry to completion. Working closely with colleagues across the business, you will coordinate each move, maintain accurate records, identify sales opportunities and provide a seamless, stress-free experience for every customer. Key Responsibilities Be the customer's dedicated point of contact throughout their moving journey. Understand customer needs and deliver an outstanding customer experience. Identify opportunities to promote...

Summary £41,800 - £50,600 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big...

Summary £38,000 - £46,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big...

In Memoriam Officer Do you have experience of delivering excellent supporter or customer experiences Are you confident managing relationships with empathy, sensitivity and care We're looking for a passionate, motivated and compassionate individual to join our In Memoriam and Celebration team. Position: (phone number removed) In Memoriam Officer Location: Home-based, UK, Nationwide. However, travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £33,200 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live) Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care...

We are currently recruiting Aviation Security Officers to work at Farnborough Airport and surrounding areas. Full time permanent position - working 12-hour shifts, 4 on 4 off roster days, nights The rate of pay is £14.10 per hour CTC and DBS checks required for all potential candidates. Your Time at Work Working in Farnborough Airport as part of a team to deliver great customer service and aviation security to all our customers. You will be part of a dynamic team responsible for aircraft protection, Aircraft Searches, baggage Search, passengers Search where required. - Provide great customer service to passengers and customers - Report all security incidents and concerns to the security supervisor - Work positively and effectively with all team members and other airport and airline colleagues - Comply with training, security regulations and G4S is company policies and procedures - Work safely at all times and in line with G4S is safety standards, policies...