Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Sunday's: 17.48 Sunday's after 8pm - Midnight 19.73 Overtime/Bank Holidays - 20.97 Overtime/Bank Holidays 8pm - Midnight - 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 All Shift will have Flex start times within 45 min window. Shifts and Start time will be provided 4 weeks in advance Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading...

Customer Service Advisors Remote Working 13.45 per hour We are looking for a team of professional and customer-focused Customer Service Advisors to support an upcoming outbound calling campaign on behalf of a major national programme. This is a short-term temporary assignment, ideal for individuals with strong communication skills, customer service experience, and the confidence to follow a structured call script while handling customer queries professionally. Assignment Details Pay: 13.45 per hour Start Date: 1st October End Date: 16th October Location: Fully Remote Requirements: Own IT equipment - specifications below The Role You will be making outbound calls to organisations to: Inform users about an upcoming service transition. Explain key changes and what users need to do to prepare. Identify customers who may require additional support. Promote participation in an early adoption programme where appropriate. Direct users to available guidance and support...

Customer Service Administrator ASAP start for 3 months Location: Halifax, HX2 Salary: Competitive Are you someone who enjoys building relationships, solving problems and making sure customers get the very best experience? You'll become a key point of contact for your customers, getting to know their needs, helping them make the most of the products and services available to them and ensuring they continue to receive value throughout their journey. The Role Your day-to-day responsibilities will include: Developing positive, long-term relationships with a range of customers. Guiding new customers through their initial onboarding and helping them get up and running. Acting as a trusted contact for customer queries and providing support by telephone and email. Getting to know your customers and understanding their individual requirements. Keeping an eye on customer engagement and recognising when someone may need additional support. Proactively contacting customers to...

Our client, based on the outskirts of Chelmsford, are seeking a Temporary Customer Service Advisor to join their busy and welcoming team beginning immediately until the end of December 2026. The days and hours of work are Monday to Friday, working 8 hours per day between 8:00am and 5:00pm. Pay rate is 12.71 per hour, weekly pay. Please note, due to the location of the site, you must be a driver as it is not accessible by public transport. Your key responsibilities as a Customer Service Administrator will include: Responding to incoming customer calls and email enquiries Accurately updating databases, records and Excel spreadsheets Preparing and drafting customer correspondence and letters Monitoring and following up on ticket responses Preparing and maintaining relevant documentation and supporting the wider team with day-to-day administrative tasks To be considered for this Customer Service Administrator position, you will need: Previous experience within an...

Are you a Customer Service Champion with excellent communication skills? Are you passionate about delivering exceptional service and solving customer's problems? Our client, a fast-growing organisation in Guildford, is seeking two Customer Service Advisors to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation. What's in it for you? A great place to work with a fun and supportive environment Hybrid role with free parking in Guildford Full-time working hours (9am - 5.30pm) Opportunity to make a positive impact and be a Brand Ambassador for the organisation A rewarding salary of 27,999.16 per annum Responsibilities: Manage incoming contacts from customers, demonstrating empathy, patience, and accuracy Identify and assess customers' needs to ensure satisfaction Provide accurate and complete information using the appropriate tools Maintain detailed records of customer interactions and process...

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per...

Customer Service Administrator £26,000 9-Month Fixed Term Contract Bury Location Monday to Friday 9am to 5.30pm - some flexibility on start times Hybrid - minimum 2 days in the office per week ideally Thursday and Friday Free parking on site Are you an organised people person who enjoys building relationships and providing excellent customer service? We're looking for a Customer Service Administrator to join a friendly, supportive company on a 9-month fixed-term contract. This is a fantastic opportunity to join a business that genuinely values its employees, invests in training and development, and promotes an inclusive team culture. What you'll be doing: Speaking with members, suppliers and clients to coordinate services and answer queries. Building strong relationships over the phone and providing first-class customer service. Updating and maintaining the CRM system. Managing spreadsheets and maintaining accurate records. Supporting the smooth running of...

Customer Service Advisor (Inbound Calls) Temporary Ongoing Opportunity Full Training Provided Blue Arrow is delighted to be supporting our client with their upcoming winter recruitment campaign and is currently recruiting for Customer Service Advisors (Inbound Calls) to join a busy and professional contact centre team. This is an excellent opportunity to join a well-established organisation, with full paid training provided and the potential for the role to become permanent for successful candidates. Location: Belper, Derbyshire Training Location: Denby, Derbyshire (first 4 weeks) Contract: Temporary ongoing assignment Pay Rate: 13.61 per hour Overtime & Weekend Rate: 20.42 per hour Hours: 39.5 hours per week The Role As a Customer Service Advisor, you will be the first point of contact for customers, handling inbound calls, resolving queries, updating customer information, and delivering an excellent customer experience. Full training will be...

Internal Helpdesk - Customer Service Cambuslang 16.24 per hour Hybrid Monday-Friday, 8am-4pm 2 days working from home 6-12 month contract, with potential to extend or offer perm. Huntress Recruitment is currently recruiting for an Internal Helpdesk - Customer Service role with a well-established organisation based in Cambuslang. This is a great opportunity for someone with customer service, helpdesk, shared services or finance-related experience to join a busy team, providing support to customers, suppliers and colleagues across a range of finance, HR and business service queries. You'll be the first point of contact for a variety of queries, helping to resolve issues quickly and making sure customers receive a high level of service. Your responsibilities will include: Handling queries by phone, email and online channels Investigating issues and providing clear, accurate information Recording and tracking queries through to resolution Escalating more complex issues...

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...

Customer Service Administrator (Temporary) Aberdeen Full-Time Temporary Role Monday to Friday, 7:30am - 5:00pm Pay rate: 13.50 per hour Are you someone who enjoys helping people, keeping organised and being at the heart of a busy operation? We're looking for a friendly and proactive Customer Service Administrator to join our client's team in Aberdeen on a temporary basis. This is a varied and fast-paced role. You'll be the first point of contact for customers, helping them arrange vehicle bookings, answering enquiries and ensuring they receive a positive experience from start to finish. If you're a confident communicator who thrives in a busy environment and enjoys building rapport with customers, we'd love to hear from you. The Role As a Customer Service Administrator, you'll play a key role in keeping the day-to-day operation running smoothly. From answering incoming calls and scheduling vehicle appointments to updating records and supporting the wider team, you'll...

Customer Service Executive Location: Yarnton Salary: 13- 14 per hour Hours: 37.5 per week Job Type: Temporary - Until end of 2026 We are currently recruiting for a Customer Service Executive to join a busy and friendly team. This is a great opportunity for someone who enjoys working with customers and wants a varied role involving customer service, order management and internal coordination. The Role You will be responsible for providing a high level of customer service and ensuring customer orders are managed effectively from start to finish. Your responsibilities will include: Dealing with customers by phone, email and face-to-face Managing and monitoring customer orders Keeping customers updated on order progress and delivery dates Proactively communicating any delays to customers Handling general and order-specific enquiries Liaising with internal teams to ensure customer requirements are met Coordinating with third-party suppliers and...

Customer Service Administrator - London Gateway - Up to 32,000 The Customer Service Administrator is responsible for delivering high quality administrative and customer service support to ensure the efficient coordination of transport operations. The role involves liaising with customers, operators, drivers, planning teams, shipping lines, and depots to maintain effective communication, resolve operational queries, and ensure bookings and container movements are managed accurately and efficiently. Job Type: Permanent Salary: Up to 32,000 Key Responsibilities Act as the primary point of contact for customers, operators, and drivers, providing timely information and ensuring the smooth flow of daily operations. Provide operational and administrative support to the Day 1 team, transport operators, and drivers. Maintain clear and effective communication across multiple platforms, including email, telephone, and customer portals. Process export bookings and carry out...

WHAT'S IN IT FOR YOU? Supportive team environment Opportunity to develop customer service and claims handling skills Exposure to a fast-paced, dynamic working environment Chance to make a real difference to customer satisfaction MUST HAVE'S Experience in customer service within hospitality and/or a telephone based role, and/or claims handling Excellent communication skills Organised and proactive approach Attention to detail Ability to juggle multiple tasks Experience with CRM systems (Salesforce, Instanda, Xero advantageous) NICE TO HAVE'S Knowledge of FCA, PRA, regulatory standards Experience in insurance or financial services Familiarity with health and safety procedures SO, WHAT WILL YOU BE DOING? Providing exceptional customer service via email, phone, WhatsApp, and post Handling FNOL claims efficiently, liaising with internal and external stakeholders Updating client documentation and internal records accurately Staying...

Sales Support & Customer Service Executive Reigate Hybrid (3 days office, 2 days home after training) Salary: 30,000 - 33,000 depending on experience A growing business is seeking an organised and customer-focused Sales Support & Customer Service Executive to join its commercial team at their beautiful, modern and friendly office in Reigate. This role supports Sales Managers and manages customer orders from quote through to delivery, ensuring accuracy, clear communication and a high level of customer satisfaction. Key responsibilities: Supporting Sales Managers with quotations, pricing and administration Processing and verifying customer orders in line with agreed terms Acting as first point of contact for order and account queries Monitoring open orders and resolving issues with Supply Chain and Finance Maintaining accurate records in CRM and ERP systems About you: 3+ years' experience in sales support, customer service or order...

Customer Service Advisor Epsom 12.71 per hour Shifts 9-5 and 10-6 Temporary- 2-month contract Are you friendly, confident and enjoy helping people? We are currently recruiting for Customer Service Advisors to join a busy and friendly team based in Epsom. This is a great opportunity for someone with excellent communication skills who enjoys speaking to customers and providing a helpful, professional service. The Role Handling customer enquiries by telephone and email Providing information and resolving customer queries Updating customer records and systems accurately Dealing with a variety of enquiries in a friendly and professional manner Working as part of a busy and supportive customer service team About You Previous customer service experience handling a high volume of incoming and outgoing calls is essential Excellent communication skills and a confident telephone manner Confident speaking with customers and able to handle enquiries...

Job Title: Part Time Customer Service Advisor Location: Havering Term: 3 months initially Rate: 15.20 Our client is seeking a dedicated Customer Service Advisor to join their dynamic Housing and Environmental Services team. This exciting role involves handling a variety of inquiries related to housing, homelessness, waste management, potholes, trees, parks, and street lighting. Key Responsibilities: Manage incoming calls and inquiries with professionalism and care. Provide accurate information and support to customers regarding various services. Resolve issues and concerns effectively, even in challenging situations. Collaborate with team members to ensure a seamless customer experience. What the Organisation Offers: Initial office-based training in Romford for approximately 6 months. Transition to a flexible hybrid working model post-training, allowing some days to be worked from home. Part-time role at 21 hours per week, with working hours between...

Are you passionate about delivering exceptional customer service? Do you value stability and the routine of a Monday to Friday role? If so, we have the perfect opportunity for you to join our client's team as a Customer Service Administrator! Job Title: Customer Service Administrator Location: Yeovil, Somerset Salary: Up to 27,500 PA Hours: 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Friday. Benefits: Generous Holiday Allowance: Enjoy 26 days of holiday per year, plus bank holidays, giving you plenty of time to relax and recharge. Comprehensive Health Coverage: Benefit from critical illness cover, death in service protection, and company sick pay, providing you and your family with peace of mind. Cycle to Work Scheme: Take advantage of the cycle to work scheme, promoting a healthy lifestyle and a greener commute. Attractive Pension Plan: Secure your future with the pension plan, where the employer contributes 6% and the employee...

Customer Service Manager Location : Sevenoaks, Kent Working pattern: Full-time, office-based Salary: 34,000- 38,000, depending on experience About the client Our client is one of the UK's leading online retailers in their field. They supply thousands of customers each month through our websites and major online marketplaces. They have expanded into Europe, opened a new state of the art warehouse in the north of England and continue to invest in our products, systems and people. They are now looking for an experienced Customer Service Manager to ensure the efficient day-to-day running of their Sevenoaks office and customer service operations. The role The Customer Service Manager will oversee the daily operation of the office, manage the customer service team and provide administrative support across the business. You will be responsible for maintaining an organised, professional and productive working environment. This will include managing staff, improving...

Customer Service Coordinator Location: Newport, Isle of Wight. Customer Service Coordinator Monday to Friday 8.00am 4.30pm, 40 hours a week (Fixed Term Maternity Cover). Salary/Rate: £12.77 (£26,567.99 pa) Address: Unit 17, Newport Business Park, Barry Way, Newport, IOW, PO30 5GY Rewards & Benefits: Company Pension Scheme Free on-site parking Life Assurance Scheme Company Sick Pay Scheme Wellbeing initiatives We are currently looking for a Customer Service Coordinator to join the team within our Hampshire & IOW Wheelchair Service Centre based in our Chandlers Ford Depot in Hampshire. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or enquires. We are a fast-growing business and a leading provider of Healthcare Service solutions. We work in partnership with the NHS to deliver the Hampshire & IOW Wheelchair Service which is...