From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1,000 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1,000 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

Our client is seeking a professional individual with strong communication skills to come and join their busy team on a temporary basis. Within this role you will be resolving issues during the first interaction in a timely manner whilst providing high quality customer service. Responsibilities include however are not limited to: Responding to inbound customer inquiries via phone Resolve issues and provide effective solutions Use internal systems and knowledge to support customers Collaborate with other team members to share knowledge To be considered for this role you must have previous experience within a customer service or call centre environment. Strong listening and communication skills along with a problem solving mindset is important and being comfortable working individually as well as in a team. Role: Customer Service Advisor - Temporary position for 6 months Location: Reading - hybrid working Hourly Rate: 15.54 per hour Working Days and Hours: Monday...

We are seeking a proactive and relationship-driven Customer Success Manager to join our client's team. You will be responsible for nurturing strong, long-term relationships with clients and strategic partners, ensuring high levels of satisfaction, engagement, and retention. As the CSM, you will act as a trusted advisor, guiding customers, managing complex enquiries, and identifying opportunities to expand account value through up sell and cross-sell initiatives. If you possess a customer-first mindset, excellent communication skills, and a track record of effectively managing multi-account portfolios, we would love to hear from you. Key responsibilities: Serve as the primary point of contact for customer enquiries, escalations, and ongoing support. Build and maintain trusted, long-term relationships with customers and key partners. Understanding client goals to ensure services deliver maximum value and satisfaction. Guide new customers seamlessly through the on boarding...

Part Time Customer Service Representative! Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where your attention to detail truly matters? If so, we have the perfect opportunity for you! Position: Customer Service Representative Location: Newbury, West Berkshire Contract Type: Temporary Hourly Rate: 14.50 Working Pattern: Part Time (17.5 hours/week - 3.5 hours Wednesdays, 7 hours Thursdays and 7 hours Fridays Start Date: Immediate Duration: Temporary Ongoing Why Join Us? Our client is seeking a dedicated Customer Service Representative to ensure that every customer interaction is seamless and satisfying. Located conveniently in Newbury, this role is ideal for those looking for a part-time position. Key Responsibilities: As a Lead Customer Service Representative, you will play a vital role in managing day-to-day activities related to customer service, with a focus on accuracy and efficiency. Your...

Job Advertisement: Inbound Banking Customer Service Advisors (Temporary Contract) On behalf of our client, a well-respected building society, an exciting opportunity has arisen for Inbound Banking Customer Service Advisors in Swindon. This is a temporary role for a duration of 12 months, offering a competitive hourly rate of 14.56, with a dynamic shift pattern between 8 am and 8 pm, Monday to Sunday. What's on Offer? Pay Rate: 14.56 per hour Contract Type: Temporary (12 months with a view to going permanent) Shift Pattern: 5 days out of 7, with 6 weeks' notice of your shift schedule. Shifts include: - Early: 8 am - 4 pm - Mid: 9 am - 5 pm / 10 am - 6 pm - Late: 11 am - 7 pm / 12 pm - 8 pm Note: The week you work late shifts, you will have that weekend off! Some weeks may require six days of work leading into the following week. Role Responsibilities: As an Inbound Banking Customer Service Advisor, you will: Engage with a variety of inbound calls, providing essential...

Customer Service Advisor Hybrid 2/3 split £13.94/ph Shifts between 8 am and 9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent...

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...

Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick In Office: Mon-Thurs Friday (Hybrid) What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your...

Job Advertisement: Inbound Banking Customer Service Advisors Location: Northampton Contract Type: Fixed Term (12 Months) Start dates: November 2026 Hourly Rate: 14.56 Working Pattern: Full Time Our client is seeking enthusiastic and dedicated Inbound Banking Customer Service Advisors to join their dynamic team on a fixed-term contract basis. This is an exciting opportunity to engage with a diverse range of customers while providing exceptional support and service! What's in Store: Comprehensive Training: Start with a robust 8-week training programme (Monday to Friday, 9 am to 5 pm) designed to equip you with the skills to succeed. Experience a mix of face-to-face, virtual, and self-led learning, including operational insights, process training, and telephony skills. Flexible Shift Patterns: After training, Advisors will work in a 3-week rotation covering early (8 am - 4 pm), mid (9 am - 5 pm/10 am - 6 pm), and late shifts (11 am - 7 pm/12 pm - 8 pm). Enjoy 6 weeks' notice...

Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application Temporary Customer Service Advisor Staines Immediate Start Ongoing Temporary Role Are you an experienced Customer Service Advisor looking for a long-term temporary opportunity with an immediate start? We are currently recruiting for a Customer Service Advisor to join a friendly and supportive team based in Staines . This is a fully office-based position offering a great working environment and the opportunity to contribute to a busy customer-focused organisation. Key Details: Position: Customer Service Advisor Location: Staines Hours: 37 hours per week, Monday to Friday, 9:00am - 5:00pm Contract: Ongoing Temporary Assignment Start Date: Immediate Working Pattern: Fully office-based (non-hybrid) Responsibilities: Handling inbound telephone and email enquiries Providing excellent customer service...

Customer Service Planner St Albans £30,784 per annum + excellent benefits Permanent, Full Time (40 hours per week) We are looking to recruit a Customer Service Planner to join our team in St Albans, playing a vital role in ensuring repairs and maintenance appointments are scheduled efficiently and delivered in line with contractual service levels. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those...

WHAT'S IN IT FOR YOU? Supportive team environment Opportunity to develop customer service and claims handling skills Exposure to a fast-paced, dynamic working environment Chance to make a real difference to customer satisfaction MUST HAVE'S Experience in customer service within hospitality and/or a telephone based role, and/or claims handling Excellent communication skills Organised and proactive approach Attention to detail Ability to juggle multiple tasks Experience with CRM systems (Salesforce, Instanda, Xero advantageous) NICE TO HAVE'S Knowledge of FCA, PRA, regulatory standards Experience in insurance or financial services Familiarity with health and safety procedures SO, WHAT WILL YOU BE DOING? Providing exceptional customer service via email, phone, WhatsApp, and post Handling FNOL claims efficiently, liaising with internal and external stakeholders Updating client documentation and internal records accurately Staying...

Customer Service Advisor - Mortgages Spider is advertising on behalf of Saffron Building Society, who are looking for a Customer Service Advisor to join their team in Saffron Walden, Essex . This is a full-time, permanent position, working 9am 5pm, with hybrid working to be agreed with your line manager following training. Salary: £26,000 £27,000 per annum Benefits: 33 days holiday including bank holidays, buy/sell holiday scheme, performance-dependent annual bonus, pension with 5% employee and 8.5% employer contributions (subject to eligibility and T&Cs), salary sacrifice schemes, health and dental benefits, life assurance and income protection. About the role: As a Customer Service Advisor - Mortgages , you ll support existing mortgage members with their retention options, helping them through the process while delivering excellent customer service. Key responsibilities include: Managing customer and broker enquiries by phone and email...

German Customer Service Executive (x2) Location: Guildford Salary: 27,999.16 - 29,999.16 Contract Type: Permanent Full-Time: Monday - Friday (9am - 5:30pm) Hybrid Working with Free Parking Are you a customer service champion with a passion for delivering outstanding support? Do you thrive in fast-paced environments where communication and problem-solving are key? If so, an exciting opportunity awaits with our client, a well-respected international organisation. They are seeking two German Speaking Customer Service Executives to join their dynamic team in Guildford! About the Organisation The Guildford office supports customers with exceptional service across multiple markets and currencies. Accuracy, professionalism, and outstanding customer care are at the heart of their operations. What's in it for You? Work in a friendly, supportive, and collaborative team environment. Enjoy hybrid working options with free onsite parking. Competitive salary and...

Customer Service & Sales Support Representative Location: Guildford - free parking Contract Type: Temporary (6 months) to Permanent Permanent Salary: 28,000 - 30,000 per month Hourly Rate: 14.35 - 15.38 Working Pattern: Full Time, Mon - Fri, office based, 37.5 hours per week Are you experienced in Customer service or Sales support and immediately available for work? Our client, a Global organisation in the retail industry, is seeking a dynamic and dedicated Customer Service & Sales Support Representative to join their thriving team. This is an exciting opportunity to be part of a well-known brand that values its culture and invests in the growth of its team members. Key Responsibilities: Provide exceptional customer service to both internal and external customers, ensuring all inquiries are handled with the utmost professionalism. Respond to incoming calls within three rings and emails within 24 hours, maintaining the organisation's high standards...

Customer Service Manager Guildford- Free Parking 45K - 55K (DOE) - Benefits, Performance Bonus, Monthly Socials This role is office based Monday - Friday Overview: Are you an experienced Customer Services Manager looking for a new challenge? Join my client who has rapidly grown in the last 5 years and is actively looking for an experienced Customer Service Manager to help improve and grow their already successful Customer Service Team. The business specialises in manufacturing award winning products across UK & Europe and they have successfully built up their reputation in the market with award winning products. As the Customer Services Manager you will be providing direction, support and coaching members of the 20+FTE Customer Service Team. You will be reviewing the current processes and adapting these to increase efficiency and reducing costs, whilst ensuring that the experience for the staff and the customer is improved. Responsibilities:...

Are you a Customer Service Champion with excellent communication skills? Are you passionate about delivering exceptional service and solving customer's problems? Our client, a fast-growing organisation in Guildford, is seeking two Customer Service Advisors to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation. What's in it for you? A great place to work with a fun and supportive environment Hybrid role with free parking in Guildford Full-time working hours (9am - 5.30pm) Opportunity to make a positive impact and be a Brand Ambassador for the organisation A rewarding salary of 27,999.16 per annum Responsibilities: Manage incoming contacts from customers, demonstrating empathy, patience, and accuracy Identify and assess customers' needs to ensure satisfaction Provide accurate and complete information using the appropriate tools Maintain detailed records of customer interactions and process...

SENIOR CUSTOMER SERVICE EXECUTIVE Location: Kingston Duration: 4-6 month temporary (possible perm at the end) Working Hours: 9am-5.30pm Hourly Rate: 18- 20ph plus holiday pay Working Pattern: Hybrid after training Role Overview We are seeking a friendly, organised and customer-focused Senior Customer Service Executive to join our fast growing clients team. This role is responsible for delivering excellent customer support, handling enquiries efficiently and ensuring a positive experience for all customers. The successful candidate will be a strong communicator with a proactive approach to problem-solving and a genuine passion for helping others. Key Responsibilities Respond to customer enquiries via telephone and other communication channels, around 100 a day. Provide accurate information regarding products, services, orders and company processes. Resolve customer queries and complaints in a professional and timely manner. Process customer requests,...

Customer Service Executive Location: Esher with on-site parking Salary: 27k to 29k plus 25 days holiday plus BH, up to 10% contributory pension scheme, EAP, critical illness cover, income protection, death in service, healthcare cash back scheme, monthly pastries, Summer & Xmas parties and regular socials. Working Pattern: 37.5 hours per week, Monday to Friday, flexible start and finish times, hybrid option after 3-month probation (3 days in the office, 2 at home) Start Date: ASAP! Please apply if you have a Scientific Degree or have aerospace knowledge! As a Customer Service Executive, you will be responsible for managing customer orders, supporting the sales team, and acting as a key point of contact for customers throughout the order lifecycle. You'll be joining a growing and successful organisation with a strong team culture, where collaboration and customer service excellence are highly valued. This is an excellent opportunity to develop your skills and...