WHAT'S IN IT FOR YOU? Clear progression opportunities within a sales-focused environment Ongoing training and development to support your long-term career Supportive, close-knit team culture with regular feedback Opportunity to join a values-led, family-run business Onsite parking available MUST HAVE'S Confident communication skills and a professional approach Strong relationship-building skills and a customer-first mindset Excellent organisation and attention to detail Eagerness to learn, take ownership and show initiative Ability to manage multiple tasks in a fast-paced environment NICE TO HAVE'S Previous experience in customer service, sales support or account management Comfortable speaking with B2B customers and building rapport Experience using email, phone and basic office systems to support customers SO, WHAT WILL YOU BE DOING? Supporting the day-to-day management of customer accounts Building relationships with...

Whats In It For You Supportive team environment Opportunity to develop customer service and claims handling skills Exposure to a fast-paced, dynamic working environment Chance to make a real difference to customer satisfaction Must Have's Experience in customer service within hospitality and/or an office, and/or claims handling Excellent communication skills Organised and proactive approach Attention to detail Ability to juggle multiple tasks Experience with CRM systems (Salesforce, Instanda, Xero advantageous) Nice to Have's Knowledge of FCA, PRA, regulatory standards Experience in insurance or financial services Familiarity with health and safety procedures What Will You Be Doing Providing exceptional customer service via email, phone, WhatsApp Handling FNOL claims efficiently, liaising with internal and external stakeholders Updating client documentation and internal records accurately Staying informed...

We're looking for a Customer Service Executive to join a growing industrial supplies business based in Bidford-on-Avon. If you're organised, confident communicating with customers and have an interest in e-commerce, this could be the ideal role for you. You'll be joining a friendly, supportive team, helping to manage online orders and deliver a great customer experience. BASIC SALARY: Up to £26,000 BENEFITS: 22 Days Annual Leave (increasing with service) Pension Annual Performance Bonus Wellbeing Package LOCATION: Office-based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester JOB DESCRIPTION: Customer Service Executive, Customer Service Administrator, E-Commerce Assistant Working closely with our E-Commerce Team Leader, as our Customer Service Executive, you'll support the day-to-day running of our online sales operation, ensuring orders are processed efficiently, customers are kept informed and any...

We're looking for a Customer Service Executive to join a growing industrial supplies business based in Bidford-on-Avon. If you're organised, confident communicating with customers and have an interest in e-commerce, this could be the ideal role for you. You'll be joining a friendly, supportive team, helping to manage online orders and deliver a great customer experience. BASIC SALARY: Up to £26,000 BENEFITS: 22 Days Annual Leave (increasing with service) Pension Annual Performance Bonus Wellbeing Package LOCATION: Office-based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester JOB DESCRIPTION: Customer Service Executive, Customer Service Administrator, E-Commerce Assistant Working closely with our E-Commerce Team Leader, as our Customer Service Executive, you'll support the day-to-day running of our online sales operation, ensuring orders are processed efficiently, customers are kept informed and any...

We're looking for a Customer Service Executive to join a growing industrial supplies business based in Bidford-on-Avon. If you're organised, confident communicating with customers and have an interest in e-commerce, this could be the ideal role for you. You'll be joining a friendly, supportive team, helping to manage online orders and deliver a great customer experience. BASIC SALARY: Up to £26,000 BENEFITS: 22 Days Annual Leave (increasing with service) Pension Annual Performance Bonus Wellbeing Package LOCATION: Office-based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester JOB DESCRIPTION: Customer Service Executive, Customer Service Administrator, E-Commerce Assistant Working closely with our E-Commerce Team Leader, as our Customer Service Executive, you'll support the day-to-day running of our online sales operation, ensuring orders are processed efficiently, customers are kept informed and any...

We're looking for a Customer Service Executive to join a growing industrial supplies business based in Bidford-on-Avon. If you're organised, confident communicating with customers and have an interest in e-commerce, this could be the ideal role for you. You'll be joining a friendly, supportive team, helping to manage online orders and deliver a great customer experience. BASIC SALARY: Up to £26,000 BENEFITS: 22 Days Annual Leave (increasing with service) Pension Annual Performance Bonus Wellbeing Package LOCATION: Office-based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester JOB DESCRIPTION: Customer Service Executive, Customer Service Administrator, E-Commerce Assistant Working closely with our E-Commerce Team Leader, as our Customer Service Executive, you'll support the day-to-day running of our online sales operation, ensuring orders are processed efficiently, customers are kept informed and any...

We're looking for a Customer Service Executive to join a growing industrial supplies business based in Bidford-on-Avon. If you're organised, confident communicating with customers and have an interest in e-commerce, this could be the ideal role for you. You'll be joining a friendly, supportive team, helping to manage online orders and deliver a great customer experience. BASIC SALARY: Up to £26,000 BENEFITS: 22 Days Annual Leave (increasing with service) Pension Annual Performance Bonus Wellbeing Package LOCATION: Office-based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester JOB DESCRIPTION: Customer Service Executive, Customer Service Administrator, E-Commerce Assistant Working closely with our E-Commerce Team Leader, as our Customer Service Executive, you'll support the day-to-day running of our online sales operation, ensuring orders are processed efficiently, customers are kept informed and any...

Job Title: Inbound Banking Customer Service Advisors Location: Swindon Contract Type: Temporary Ongoing Salary: 14.56 an hour Working days: Monday to Sunday (Working 5 days only) Working hours: 8am to 8pm (Shift patterns Vary between) DBS and credit check required Are you passionate about delivering exceptional customer service in the banking sector? Our client, a prominent organisation within the Government and Public Sector, is seeking enthusiastic Inbound Banking Customer Service Advisors to join their dynamic team. This is an exciting opportunity to contribute to a vital service while enhancing your skills in a supportive environment. Key Responsibilities: As an Inbound Banking Customer Service Advisor, you will be the first point of contact for customers seeking assistance with their banking needs. Your primary responsibilities will include: Responding to incoming calls and inquiries with professionalism and enthusiasm. Providing accurate information regarding...

Customer Service Advisor - 12 month contract Location: Swindon Salary: 14.56 per hour Hours: Full Time, 35 hours per week Start Date: November 2026 Working Pattern: Office-based during training, then hybrid working available Join a Leading Banking Customer Service Team! We're recruiting for Inbound Customer Service Advisors to join a well-established banking organisation in Swindon. This is an excellent opportunity for candidates who enjoy helping customers, solving problems, and delivering outstanding service in a fast-paced environment. Following a comprehensive training programme, you'll have the opportunity to work on a hybrid basis, combining office and home working. The Role As an Inbound Customer Service Advisor, you'll be the first point of contact for customers, handling a variety of everyday banking enquiries. You'll provide a professional and helpful service while ensuring customer needs are resolved efficiently and accurately. Responsibilities Handling...

Customer Service Support Coordinator Warwick Hybrid (2 Days Office / 3 Days Home) 21.00 per hour PAYE 6-Month Contract (Likely Extension to 12 Months) Monday to Friday 8:00am - 5:00pm We are recruiting for a Customer Service Support Coordinator to join a global engineering and manufacturing organisation. This is a varied role combining customer service, order processing, pricing support and supply chain coordination within a fast-paced environment. Key Responsibilities Manage customer enquiries, quotations and sales orders. Process and maintain data using ERP systems, Excel and internal business tools. Support pricing activities by running reports, obtaining supplier costs and updating pricing information. Liaise with customers, suppliers and internal departments to ensure orders are processed accurately and on time. Monitor and maintain pricing data and support commercial activities. Support wider account management and supply chain operations. What...

Job Title: Customer Service Advisor - Full Time / Part Time available Location: Warwick Contract Type: Permanent - 26,576 Are you ready to embark on an exciting journey in the world of finance and insurance? Our client, a prestigious financial institution, is seeking an enthusiastic and dedicated Customer Service Advisor to join their vibrant team in Warwick/ Leamington Spa . If you have a passion for helping customers and want to make a real difference, this opportunity is for you! Why Choose Our Client? At this esteemed organisation, exceptional service is at the heart of everything they do. Their commitment to excellence is matched only by their dedication to fostering a supportive and dynamic work environment. This is a team that values people just as much as numbers! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick Working Pattern: In Office: Monday - Thursday; Hybrid: Friday What You'll Do: As a...

Customer Service Administrator Solihull 13.46 per Hour Full-Time Temporary Ongoing An opportunity has arisen for a Customer Service Administrator to join a well-established manufacturer and supplier based in the Solihull area. Working within a busy customer service team, you will be responsible for processing customer orders, coordinating with internal departments, and delivering a high standard of customer support throughout the order journey. This role will suit someone who enjoys working in a fast-paced environment, is highly organised, and is confident communicating with customers, couriers, and internal teams. The position is initially offered on an ongoing temporary basis, with a review in the New Year regarding the possibility of a permanent opportunity. As the Customer Service Administrator, you will be responsible for - Processing customer orders received from the sales team and accurately inputting them onto internal systems Managing customer enquiries via...

Job Title: Customer Service Hours: Full-Time   Salary: £15.00 per Hours – 42 hours a week – 4on 4off shift pattern.  About the Role  We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. You will be the first point of contact for customers, assisting with enquiries, resolving issues, and ensuring a positive customer experience.  Key Responsibilities  Respond to customer enquiries by phone, email, and in person.  Resolve customer issues and complaints in a professional manner.  Process customer requests and maintain accurate records.  Provide information on products and services.  Work closely with colleagues to deliver excellent customer service.  What We're Looking For  Excellent communication and interpersonal skills.  Strong organisational and problem-solving abilities.  Positive, professional, and customer-focused attitude.  Good IT skills, including Microsoft Office....

Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick In Office: Mon-Thurs Friday (Hybrid) What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your...

The Advocate Group are proud to be partnering with Ariat in their search for a Customer Service Specialist to support their growing European business and deliver an exceptional customer experience to their B2B retail partners. Founded on innovation, performance and quality, Ariat has built a strong international reputation across equestrian, outdoor and lifestyle markets. This is an exciting opportunity to join a globally recognised brand, working closely with customers and internal teams to ensure a seamless order journey and best-in-class customer service. The Role Manage the end-to-end customer order process across multiple systems, ensuring orders are processed accurately and efficiently. Build strong relationships with B2B retailers and Key Accounts, acting as a key point of contact for a defined region. Work closely with Area Managers, Finance, Product and Warehousing and Logistics teams to deliver an exceptional customer experience. Manage and monitor the...

Customer Service / Technical Support Advisor Location: Central Birmingham Working Pattern: Hybrid working available Employment Type: Full-time The Opportunity Our client is looking for an experienced Customer Service / Technical Support Advisor to join their growing team based in Central Birmingham. This is a customer-focused role that requires someone who is confident troubleshooting and resolving customer issues over the telephone. You will be speaking directly with customers, understanding the problem they are experiencing, asking the right questions and guiding them through the appropriate steps to reach a resolution. We are looking for someone with previous experience working within a contact centre or customer service environment, ideally in a role involving telephone-based troubleshooting, technical support or problem resolution. You do not necessarily need to come from a highly technical background; however, you must be naturally confident when it comes to...

Customer Service, Transport & Purchasing Administrator Location: Tyseley, Birmingham Salary: 28,000 Hours: Monday to Friday, 8:00am - 5:00pm (Paid break: 10:00-10:30 Lunch: 13:00-14:00) Our client, a dynamic organisation in the Manufacturing & Production sector, is seeking a motivated and detail-oriented Customer Service, Transport & Purchasing Administrator to join their team in Birmingham. This is an exciting opportunity to play a crucial role in ensuring customer satisfaction and operational efficiency. Key Responsibilities Deliver excellent customer service, handling enquiries by phone and email. Support customers with order, delivery, pricing and invoice queries. Raise and process purchase orders, track deliveries and liaise with suppliers. Maintain stock records, carry out stock counts and investigate discrepancies. Coordinate courier bookings, transport administration and delivery queries. Resolve invoice and pricing issues quickly and...

Interim Supporter Experience / Customer service Support Role Overview The Talent Set are delighted to partner with our client on a fantastic Interim Supporter Experience role. This on-site position will help enhance supporter engagement across a health-focused charity, ensuring positive interactions, thoughtful communications and reliable service throughout the supporter journey. Key Responsibilities Manage day-to-day supporter enquiries across appropriate channels. Provide timely, accurate and empathetic responses. Maintain clear records and ensure supporter information is handled appropriately. Identify opportunities to improve supporter communications and service processes. Work collaboratively with colleagues to resolve queries and deliver consistent experiences. Prepare updates and insights on supporter feedback, trends and recurring issues. Person Specification Experience in supporter services, customer experience, customer care or a...

Customer Service Administrator 12.71 per Hour Full-Time Temporary Ongoing An opportunity has arisen for a Customer Service Administrator to join a busy and growing organisation in the Willenhall area. Working within a supportive administration team, you will play a key role in ensuring customer information is accurately processed and maintained, while providing a high standard of service through email communications and general administrative support. This role would suit someone who is highly organised, enjoys working with systems and data, and has excellent attention to detail. The position is offered on an ongoing temporary basis with an immediate start available . As the Customer Service Administrator, you will be responsible for - Responding to customer emails and providing updates regarding scheduled collections Updating customers to confirm when their collection requests have been added to the system Accurately inputting collection information onto internal...

We are seeking a proactive and relationship-driven Customer Success Manager to join our client's growing team. Working within a small team of Customer Success Managers, you will play a key role in building lasting customer relationships, providing ongoing post-sale support and ensuring clients gain maximum value from the services provided. This is a varied role combining customer support, account management and relationship development, with opportunities to strengthen partnerships and contribute to business growth. Key Responsibilities Act as a key point of contact for customer enquiries, escalations and ongoing support, ensuring queries are resolved efficiently. Build and maintain strong, long-term relationships with customers and strategic partners, developing an understanding of their needs and objectives. Manage the customer onboarding process, delivering tailored training sessions, live demonstrations and feature walkthroughs. Conduct regular customer check-ins...