Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Glasgow . As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £25,000 What's in it for you? Support in training towards ARLA - NFOPP qualifications Basic salary £25,000 Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches,...

Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick In Office: Mon-Thurs Friday (Hybrid) What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your...

Customer Service Advisor Our client, is seeking a dynamic Customer Service Advisor to join their team on a temporary basis in Cardiff. This is an exciting opportunity for individuals who thrive in a fast paced environment and are passionate about delivering exceptional service. Position Details: Job Title: Customer Service Advisor Pay: 14.12 per hour Hours: 37.5 hours per week Working Pattern: Monday to Friday, with 1 in 4 weekends (8-hour shifts between 7:30 AM - 6:00 PM) Working Hours Breakdown: Week Pattern A: - Monday - Thursday: 07:30 AM - 4:05 PM - Friday: 07:30 AM - 3:45 PM Week Pattern B: - Monday - Thursday: 09:25 AM - 6:00 PM - Friday: 09:45 AM - 6:00 PM First Day Schedule: First Day: 10:00 AM - 5:00 PM Remainder of First Week: 9:00 AM - 5:00 PM Key Responsibilities: Answer customer queries via telephone, providing accurate information in a polite and professional manner. Ensure speed of answer and the telephone abandon rate are within agreed service...

Customer Service Advisor Location: Sheffield Pay Rate: 12.71 per hour Start Date: 16th November 2026 Contract Length: 16 Weeks Temporary Hours: 36 hours per week Are you passionate about delivering excellent customer service? Do you enjoy helping people and solving problems? We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Advisors on a 16-week temporary contract! The Role As a Customer Service Advisor, you'll be the first point of contact for customers, providing a professional and friendly service across a range of enquiries. You'll: Handle customer queries efficiently and accurately Deliver exceptional customer service at every interaction Resolve issues and provide appropriate solutions Update systems with accurate customer information Work as part of a supportive and collaborative team Training You'll receive 5 weeks of comprehensive paid training to ensure you have all the knowledge and support needed to succeed in...

Job Advertisement: Customer Service Advisor - Temporary Position Location: Speke, Liverpool Working hours: 9AM to 5PM Salary: 14.75 an hour Duration: ASAP ongoing Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, our client, a leading organisation in the housing sector, is seeking a motivated and enthusiastic Customer Service Advisor to join their team in Speke, Liverpool! As a Customer Service Advisor, you will play a crucial role in ensuring customers receive the highest standard of service. This is a fantastic opportunity for individuals who are eager to make a difference and contribute to a positive customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, and live chat, providing accurate information and solutions promptly. Assist customers with their housing-related queries and concerns, ensuring a smooth and efficient process....

Customer Service Advisor Location: Hyde, Greater Manchester - SK14 Salary: 26,436.80 annually Job Type: Full-time, Temp-Perm (In-person) Hours: Monday to Friday, 9:00am - 5:00pm, with alternating Saturdays About the Role We are looking for an enthusiastic, customer-focused Customer Service Advisor to join a growing and fast-paced business. This is an excellent opportunity for someone who enjoys helping customers, solving problems, and working as part of a supportive team. As a Customer Service Advisor, you will be the first point of contact for customers, providing outstanding support throughout their journey. You'll work closely with colleagues across the business to ensure customers receive a professional, efficient, and positive experience at every stage. Key Responsibilities Conduct welcoming outbound calls to new customers to confirm orders and provide relevant information. Manage customer enquiries via telephone and email, ensuring a high standard of...

Use your Council Tax and Housing Benefit expertise to help residents resolve complex enquiries. Our Council clients are seeking a Senior Customer Service Advisor to support their Revenues and Benefits contact centre via telephone and webchat. The role Resolve Council Tax billing, collection and recovery enquiries. Explain Housing Benefit and Council Tax Support awards, entitlement and decisions. Set up payment plans and help customers understand payment arrangements. Support residents facing financial difficulties and handle sensitive information confidentially. Encourage online self-service and aim to resolve enquiries at first contact. Provide specialist technical advice and deputise for the Team Manager when required. Support service improvements, user acceptance testing (UAT) and cross-service training. What you'll bring Specialist knowledge of Council Tax, Council Tax Support and Housing Benefit enquiries, regulations and policies. Local government...

Customer Service Advisor Hybrid 2/3 split £13.59/ph Shifts between 8 am and 9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent...

Customer Service Advisor Location: Littlehampton Pay Rate: 13.85 per hour Hours: 37.5 hours per week, Monday to Friday, 8:45am to 5:15pm Contract: Initially until 18th December Start Date: ASAP About the Role We are currently recruiting on behalf of a growing and successful client based in Littlehampton who is expanding its Customer Service team to support with the peak season. This is an excellent opportunity for a customer-focused individual looking to join a supportive team environment! Key Responsibilities Contact customers with upcoming orders and process their requirements accurately. Process customer orders and prescriptions, ensuring all details are updated on internal systems. Keep customers informed of any delays or changes to their orders. Deliver a professional and friendly service on every interaction. Maintain accurate records and customer information. What We're Looking For Previous experience in a telephone-based customer service role. Strong keyboard...

We re looking for a proactive and organised Customer Service Advisor to join our busy call centre team. You ll be the first point of contact for tenants, managing a high volume of inbound calls (with a expected minimum of 60 calls taken per day) while delivering a professional and empathetic customer experience. In addition, you will log and schedule repair requests, coordinate appointments and ensure all interactions meet agreed Service Level Agreements (SLAs). The role also includes managing a shared repairs inbox, prioritising emails, updating systems accurately and following up on repairs. You ll handle a range of enquiries, from routine repairs to more complex or sensitive issues, so the ability to work at pace, think on your feet and remain calm under pressure is essential. About You Experience in a call centre or high-volume customer service role essential. Confident managing 60+ calls per day alongside administrative tasks essential. Strong organisational...

Procurement Customer Service Advisor Location: Remote Contract: Temporary, 3-6 months We are recruiting for a Procurement Customer Service Advisor to join our client on a temporary basis. You will provide customer service and administrative support to the Property Procurement team, acting as a key point of contact for landlords and agents regarding new business enquiries and existing properties. Key Responsibilities: Handle incoming calls, emails and customer enquiries professionally. Liaise with landlords, agents and internal teams to provide property updates. Arrange property visits and support new business opportunities. Maintain accurate records, databases and Excel spreadsheets. Manage competing priorities while delivering excellent customer service. Requirements: Previous customer service and administrative experience. Excellent communication and organisational skills. Confident using telephone systems, email and Excel. Ability to manage queries,...

Job Title: Customer Service Advisor - Full Time / Part Time available Location: Warwick Contract Type: Permanent - 26,576 Are you ready to embark on an exciting journey in the world of finance and insurance? Our client, a prestigious financial institution, is seeking an enthusiastic and dedicated Customer Service Advisor to join their vibrant team in Warwick/ Leamington Spa . If you have a passion for helping customers and want to make a real difference, this opportunity is for you! Why Choose Our Client? At this esteemed organisation, exceptional service is at the heart of everything they do. Their commitment to excellence is matched only by their dedication to fostering a supportive and dynamic work environment. This is a team that values people just as much as numbers! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick Working Pattern: In Office: Monday - Thursday; Hybrid: Friday What You'll Do: As a...

Customer Service Advisor Salary: 24,476 + Excellent Civil Service Benefits Location: Birmingham (Hybrid working - Non-contractual policy currently in operation with a minimum of 8 days per month office attendance) Permanent Full Time 37 hours per week Introduction Gi Group is delighted to be partnering with CCW (Consumer Council for Water) to support them in their recruitment of a Customer Service Advisor. About CCW CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). CCW values: We...

Hours 8.30am - 5.00pm Monday - Friday Salary 26,250 + Excellent Benefits Join Our Team as a Customer Service Advisor. We have two exciting vacancies available! What You'll Do: As our Customer Service Advisor, you will play a pivotal role in supporting client needs. Your day-to-day responsibilities will include: Answering all incoming customer service calls Updating the CRM system with customer notes Ensure all issues are resolved by the end of each working day What We're Looking For: Enthusiastic : A positive attitude that can brighten the office! Organised : Ability to manage multiple tasks efficiently. Team Player : Willing to collaborate and support colleagues. Tech-Savvy : Comfortable using various software and systems. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment : Work alongside a dedicated team that values collaboration and positivity. Professional Growth :...

This Role: Senior Customer Service Advisor known internally as a "Senior Property Services Advisor" Fixed Term Positions 12 month period based on a 37.5hr week Salary Range: £29,025 - £30,553 - Dependent upon experience Location: Beeston, NG9 1LA - Free parking subject to availability The office location is a 10 min walk from Beeston Train Station Interview Diary Date: 2 & 6 November 26 - Start Date 07 December 26 Join Our Team and Shape Your Future! Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for passionate, driven individuals to join our Customer Contact team. Why Work With Us? Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities. Career Progression: We are committed to helping you grow through ongoing training, and mentorship. Competitive Benefits: Enjoy a comprehensive benefits package,...

Customer Service Advisor - Immediate Start Contract Type:Temporary until late December, with potential opportunities available beyond the assignment We are currently recruiting for Customer Service Advisers to join a busy and fast-paced contact centre environment based in Norwich. This is an excellent opportunity for someone who enjoys helping people, thrives in a customer-focused role, and is confident managing a high volume of calls and enquiries. Location: Norwich - fully office based Salary: 12.71 per hour Hours: Full-time, 40 hours per week on a rotational shift pattern. Shifts are between 8:00am and 8:00pm , Monday to Sunday, including some weekend working. Key Responsibilities: Handling inbound calls from customers and service users in a professional and empathetic manner Arranging appointments and coordinating support services Accurately updating and maintaining information on internal systems Providing clear and helpful information over the phone...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 9th of November You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone...

Please do not apply unless you live within a 40mile radius of Edinburgh, Scotland; as your application will not be considered. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 9th of November You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 9th of November You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

Customer Service Advisor Our client, a leading organisation in the education sector, is seeking an enthusiastic and dedicated Customer Service Advisor to join their dynamic team. This is a fantastic opportunity for individuals who thrive in a customer-focused environment and are eager to contribute to a welcoming and supportive atmosphere. Location: Liverpool, L3 5AE Contract Type: Temporary Salary: 14.14 per hour Working Days: Monday to Sunday Hours: 25 hours per week Shift Pattern: 8 AM to 2 PM 2 PM to 8 PM 9 AM to 5 PM Key Responsibilities: As a Customer Service Advisor, you will play a vital role in ensuring a seamless experience for visitor. Your duties will include, but are not limited to: Welcoming visitors warmly and addressing a variety of inquiries at the reception desk. Efficiently distributing mail and parcels to maintain smooth operations. Conducting health and safety checks to ensure a secure environment for everyone. Reporting repairs and responding...