Member Experience Manager Summary Our client, an exclusive membership organisation for senior women executives, is seeking a highly personable and organised Member Experience Manager to deliver an exceptional member journey while driving engagement, retention and membership growth. This is a permanent, full-time position based in central London , offering 50,000 - 70,000 DOE + 20% bonus where KPIs are exceeded by 30% . The successful candidate will be responsible for building strong relationships with an influential community of senior executives, CEOs and board members, while ensuring the smooth delivery of an exceptional membership experience. About Us Our client is dedicated to empowering women in leadership and creating meaningful opportunities for senior executives to develop, connect and progress. Founded in 2021, the organisation has rapidly expanded internationally, with exclusive clubhouses across Europe and the US. Members benefit from executive...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part...

A senior leadership role within the People and Culture function Hybrid Position About Our Client The Serious Fraud Office (SFO) is a specialist investigating & prosecuting authority that tackles the top-level of serious or complex fraud, bribery, & corruption in England & Wales, & Northern Ireland. It is independent in making decisions about its cases. It is a civil service organisation that operates within the framework of government accounting & the Green Book. It is subject to government spending reviews Job Description The Head of People is a senior leadership role within the People and Culture function, responsible for leading a broad, high-impact and customer-focused People service. Working closely with the Chief People Officer and Head of Culture, the post holder will lead a team of highly capable functional leads to deliver operational excellence, strategic insight and measurable value across talent acquisition, people operations,...

Key Responsibilities: Support the end-to-end operational delivery of a major launch event in Germany. Manage key elements of the event operations budget, including forecasting, cost tracking, and reporting to the Head of Operations. Negotiate supplier and contractor costs to ensure maximum value and cost efficiency. Work effectively within defined budget parameters and adapt to changing financial requirements. Collaborate closely with the Senior Operations Manager, Head of Operations, venue partners, exhibitors, and internal teams to support all build and breakdown activities in line with Health & Safety regulations and Clarion EMEA standards. Manage the development of risk assessments and ongoing health & safety planning. Manage the maintenance of accurate and compliant health & safety documentation for the event, producing a complete and verified Health & Safety file. Attend relevant health & safety training sessions and engage proactively...

Operations Executive Overview This role is integral to ensuring smooth execution across supply chain, logistics, inventory and cross-functional coordination within a fast-paced fashion environment. The Operations Executive is a detail-oriented, analytical professional who takes ownership of data accuracy, uses Excel with confidence and precision, and proactively identifies opportunities for process improvement. Key Requirements Strong analytical mindset with a structured, data-driven approach to problem solving. Solid Excel capability - confident with pivot tables, VLOOKUP/XLOOKUP and building operational trackers and reports. Exceptional attention to detail, with a rigorous approach to data accuracy across all operational outputs. Proactive communicator who can translate complex operational data into clear, actionable updates for cross-functional stakeholders. Logistics & Fulfilment Serve as the day-to-day point of contact with warehouse teams to coordinate stock,...

  Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.   We Are One: For Love | For Diversity | For Change | For Equality | For Kindness  | For Freedom | For Unity Against Racism WE NEED YOU TO: Ensure the customer service is of the highest standards at all times Handle all stock effectively and ensure back of house standards are maintained Support your Management Team in achieving company sales...

Field Service Manager - (internal job title Manager II, Service Representative) Location - United Kingdom We are looking for a Field Service Manager to lead a team of experienced Field Service Engineers and drive operational performance across the region. You will take responsibility for the day-to-day performance, development and engagement of your team, ensuring our engineers are deployed effectively, work safely and consistently deliver a high-quality service to our customers. Working closely with the Field Service Operations Manager and wider service delivery teams, you will focus on people leadership, customer satisfaction, operational efficiency and profitable growth. What will you do? Lead, coach and develop a team of experienced Field Service Engineers, creating a high-performing and engaged team. Support the Field Service Operations Manager in building strong relationships with key customers. Monitor customer satisfaction feedback and...

Join us as a Senior Sustainability Sales Manager ( Senior Sustainability Sales Representative II) and help organizations accelerate their sustainability and decarbonization ambitions. This is a high-impact role where you'll build strategic relationships, drive revenue growth, and help customers develop sustainability and energy consulting programs across their sites' portfolio to deliver measurable business, energy, and environmental outcomes. What will you do? Develop strategic customer accounts by identifying sustainability, energy efficiency, and decarbonization opportunities aligned with business priorities. Drive a healthy sales pipeline through consultative engagement with sustainability, operations, engineering, and executive stakeholders. Develop tailored sustainability and energy solutions for sites and multi-site portfolios, translating customer challenges into compelling value propositions. Collaborate with energy experts, solution developers, and...

LOCATION: Canary Wharf, London, E14 SHIFT PATTERN: Sunday to Thursday, 21:00 - 06:00, 40 hours per week Work type:   On-site SALARY: £43,500 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! The Night Cleaning Manager will be managing the night shift cleaning operation at a prestige site in the City of London. The site operates seven days per week and has a 24-hour operation. The Night Cleaning Manager will be responsible for the complete running of the night shift cleaning operation which will include but not limited to operations, HR related processes, management reporting, quality, training of staff and recruitment (to name a few).  Purpose of the role  The Night Cleaning Manager is a key element in overseeing the night operation of this prestige offices in the heart of Canary Wharf London from a cleaning...

Customer Operations Manager (Heat Networks) 12-month Contract London (Hybrid) Inside IR35 ASAP Start We're hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across multiple heat network sites-ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/offboarding, complaints and service interruptions. What you'll be doing Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries and account management Manage and performance-monitor external service partner / contact centre providers against SLAs Ensure customer platforms run smoothly: online accounts, app, payment providers, billing platform and data flows Lead new site/customer onboarding, partnering with regional teams and service partners Support escalations: complex complaints, service interruptions and Ombudsman cases Drive process improvement: SOPs,...

Managing Director - UK & Ireland £68,000-£70,000 + £20,000 bonus London Fully office-based Summary Our client is a premium international coffee business serving both consumer and commercial markets , with a strong reputation for quality, innovation and exceptional customer experience. Following a period of significant growth and recent integration into a larger international group, they are now looking for an experienced Managing Director to lead the UK & Ireland business through its next stage of development. This is an exciting opportunity for a commercially driven, entrepreneurial leader who enjoys being close to the business, developing people and combining strategic leadership with a hands-on approach. The Role Reporting to the Global CEO, the Managing Director will have overall responsibility for the strategic, commercial and operational performance of the UK & Ireland business. You will lead a talented and collaborative team, driving...

Overview As a Commercial Operations Analyst within our Sales Operations function, you'll play a key role in supporting the Commercial Team and ensuring our sales processes run efficiently and effectively. You'll work across a broad range of areas, including commercial reporting, deal desk support, contract processing, Salesforce and DocuSign administration, sales enablement, process improvements and territory allocations. This is a highly collaborative role, offering great exposure across Sales, Marketing and Customer Success. You'll join a busy, adaptable Sales Operations team that values innovation, creativity and finding smarter ways of working, within a wider team with a strong and supportive culture. We're looking for someone who is detail-oriented, curious and eager to learn, with strong Salesforce and Excel skills. Salesforce Administrator certification is highly desirable. You'll also need excellent written and verbal communication skills, with the ability to explain...

The Head of CRM, Customer Engagement & Intelligence will lead Belmond’s global approach to customer engagement. The role owns the strategy and operational excellence for CRM, clienteling, recognition, personalisation and customer intelligence. The role will help Belmond better understand, recognise and grow the value of customers over time, while embedding a more customer-centric way of working across the organisation.  MAIN DUTIES AND RESPONSIBILITIES: CRM, Lifecycle Engagement and Journey Orchestration Evolve Belmond’s global CRM and lifecycle strategy to support the company’s business objectives. Drive Belmond’s customer data strategy from a business perspective, creating a single view of the customer and improving identity resolution in partnership with the data team. Design priority CRM journeys and campaigns using AI-driven clustering, segmentation, and automation, Improve how Belmond captures and uses customer data in CRM, focusing on data quality....

Job Description We're now recruiting for a Programme Manager, Customer Marketing Transformation (1-Year Fixed-Term Contract), to lead and deliver strategic initiatives that enhance customer engagement, modernise marketing capabilities, and improve customer experiences across AJ Bell. Working across marketing, digital, data, technology, and operations, you'll manage complex cross functional programmes that deliver measurable business outcomes and support our long-term growth ambitions. The role is responsible for programme governance, stakeholder management, budgeting, risk management, and delivery planning, ensuring transformation initiatives are aligned to business strategy, successfully embedded across the organisation, and deliver meaningful commercial and customer benefits. Key responsibilities Programme Leadership & Delivery Lead the end-to-end delivery of customer marketing transformation programmes. Develop and maintain programme roadmaps, delivery...

Senior ServiceNow GRC/ IRM Transformation & Advisory Consultant Role About Us You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? The Team Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capability  in the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation for our clients. This isn't just about implementation; it's about reinventing...

Managing Director - UK & Ireland 68,000- 70,000 + 20,000 bonus London Fully office-based Summary Our client is a premium international coffee business serving both consumer and commercial markets , with a strong reputation for quality, innovation and exceptional customer experience. Following a period of significant growth and recent integration into a larger international group, they are now looking for an experienced Managing Director to lead the UK & Ireland business through its next stage of development. This is an exciting opportunity for a commercially driven, entrepreneurial leader who enjoys being close to the business, developing people and combining strategic leadership with a hands-on approach. The Role Reporting to the Global CEO, the Managing Director will have overall responsibility for the strategic, commercial and operational performance of the UK & Ireland business. You will lead a talented and collaborative team, driving sustainable...

Risk & Assurance Manager Salary: region of 56,000 depending on experience, plus car/allowance, bonus and other Veolia benefits Location: Hybrid role with travel to sites nationally When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Company Car or car cash allowance Bonus Scheme (up to 22.5%) Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour...

About Us Do you want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? The Team Our ERP practice helps some of the largest global firms and most recognizable brands deliver value and business transformation enabled by digital ERP solutions and services. Our ERP services covering strategy, implementation and innovation help clients delivering true value and achieve their transformation agenda. The Role We are seeking an experienced SAP SD & Project Systems Functional Lead to drive business transformation initiatives enabled by SAP. This role will focus on shaping...

Founded in 1975, Decanter is the oldest consumer wine publication in the UK and is now the world's leading wine media brand. Today, Decanter reaches over 660,000 wine lovers every month from 99 countries around the globe via  Decanter.com , the print and digital editions, Decanter magazine and popular social media channels. Decanter provides authoritative content, independent advice and inspirational events and competitions, such as the hugely respected Decanter World Wine Awards. What you'll be doing Reporting to the Head of Marketing, you will cover all social media activity across all platforms, including editorial (print and online), events, sales and awards. You will work closely with all Decanter product editors and the Premium, Events and Awards Marketing Managers to plan and run the day-to-day social media operations of the brand. You will maintain consistency in brand tone, image, and style across all platforms, whilst creating innovative and exciting new content,...