Contact Centre Advisor Location: While this role is hybrid (% based at our Bournemouth Hub and the rest from home), you ll initially be office-based until you ve successfully completed your probation period. Salary: £28,500 per annum Hours per week: 37.5 & 30 If you re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it s about helping people, problem solving, supporting communities, and being part of a team that cares. We have the following opportunities available; x 3 Permanent, Full Time (37.5 hours per week) x 1 Permanent, Part Time (30 hours per week, Mon, Wed, Thurs and Fri) Why you ll love working with us A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Part Time (Rolling 2 week Rota on Option 1 and 2) Option1 8am-12noon, Monday to Friday 8am-12noon Thursday off, and working 11am-3pm on a Saturday Option 2 9-1 (Mon-Thurs and working 9-1 Saturday) Week 2: 9-1 (Mon-Fri) Option 3 4pm - 8pm Monday to Friday Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Part Time (Rolling 2 week Rota on Option 1 and 2) Option1 8am-12noon, Monday to Friday 8am-12noon Thursday off, and working 11am-3pm on a Saturday Option 2 9-1 (Mon-Thurs and working 9-1 Saturday) Week 2: 9-1 (Mon-Fri) Option 3 4pm - 8pm Monday to Friday Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Part Time (Rolling 2 week Rota on Option 1 and 2) Option1 8am-12noon, Monday to Friday 8am-12noon Thursday off, and working 11am-3pm on a Saturday Option 2 9-1 (Mon-Thurs and working 9-1 Saturday) Week 2: 9-1 (Mon-Fri) Option 3 4pm - 8pm Monday to Friday Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Part Time (Rolling 2 week Rota on Option 1 and 2) Option1 8am-12noon, Monday to Friday 8am-12noon Thursday off, and working 11am-3pm on a Saturday Option 2 9-1 (Mon-Thurs and working 9-1 Saturday) Week 2: 9-1 (Mon-Fri) Option 3 4pm - 8pm Monday to Friday Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...

Job Title: Contact Centre Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...

Job Title: Customer Experience Advisor Location: Leeds Salary: £26,969 per annum Job Type: Permanent, Full time. Office Based - Monday to Friday. Do you enjoy talking to people and helping to solving problems? Are you ready to make a difference with customer interactions? Leeds Federated is looking for Customer Experience Advisor to join our Service Improvement Team. As a key member of our customer service team, you'll be the first point of contact for tenants and residents across our housing services. You'll handle a range of enquiries, from general questions to maintenance and repairs, and ensure these are dealt with promptly and accurately. You'll also support colleagues with essential administrative tasks, helping to keep our services running smoothly and efficiently. What you'll do: Answer incoming calls from customers, dealing with a variety of enquiries including housing, repairs, and maintenance Deliver excellent customer service, providing a...

Contact Centre Sales & Service Manager Location: Worsley, Manchester Salary: 40,000- 50,000 depending on experience Bonus: Up to 25% performance-related Hours: Full-time, permanent Office-based An exciting opportunity to make your mark We're working with an established and growing consumer-focused business that is entering an exciting period of growth, development and transformation. As part of this next chapter, they are looking to appoint an experienced Contact Centre Sales & Service Manager to take ownership of their customer contact operation and play a key role in shaping its future. This is a fantastic opportunity for an ambitious contact centre leader who enjoys being hands-on, commercially focused and close to the operation. You'll have the opportunity to develop people, improve performance, introduce new ways of working and make a tangible impact on both customer experience and revenue. The Role Leading a team of approximately 14 Contact Centre Advisors,...

Customer Service & Sales Advisor Location: Bradford, BD3 Salary: 24,735 basic + uncapped bonus Hours: Mon-Thurs 9am-5:30pm Fri 10am-4pm Contract: Full-time, permanent Holidays: 25 days + bank holidays + option to buy/sell 5 days + additional leave for international holidays Hybrid working - following completion of probation period Are you passionate about delivering outstanding customer experiences and looking for a role that combines service with sales? Join a fast-growing Bradford-based business as a Customer Service & Sales Advisor , where your enthusiasm and people skills will be rewarded with great pay, supportive training, and real career development. What You'll Be Doing: Responding to inbound calls and warm leads from customers who've requested a call via the website (dealing with the renewal process for an insurance policy) Taking a consultative approach to understand customer needs and guide them to the right solution...

Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.  DDCC Head of Engineering Crawley – Hybrid (Relocation support can be provided) About cortAIx and Thales:  At Thales, we focus on building and delivering robust, real-world AI and Data solutions that make a tangible impact for our customers—and society at large. Our global cortAIx initiative unites over 600 AI and data specialists dedicated to developing trusted, operationally effective AI-powered systems for some of the most challenging and complex environments. In the UK, CortAIx is accelerating this mission by...

ROLE SUMMARY Digital Operations Agentic Lead – Senior Manager within the Digital Manufacturing Agents team is responsible for designing, delivering, and scaling agentic AI systems across Pfizer’s manufacturing network in support of the Integrated Manufacturing Excellence (IMEx) operating system. The role leads the delivery of production-grade AI agents that access knowledge, synthesize information, support decision-making, and execute work alongside manufacturing colleagues – including the evolution of the Digital Operations Centre (DOC) into an intelligent, agent-enabled manufacturing experience. Applying modern product management practices, the role owns the strategy, roadmap, adoption, and value realization of these agentic capabilities. Partnering closely with manufacturing sites, Digital Manufacturing, Data & Analytics, Engineering, Quality, and business stakeholders, the role translates operational challenges into scalable digital products and intelligent...

At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. Here, we believe that success comes from continuously pushing boundaries and working together to deliver on our promises. We embrace challenges with confidence and are dedicated to creating a secure and vibrant future for all. We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we...

Job Title : Customer Service Advisor Location : Edinburgh City Centre - EH3 Pay Rate : 14.40p/hr Hours : Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 12 months Start Date : Dec 7th 2026 - additional start dates may be available in Jan 2027 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing...

Customer Resolution Centre Advisor Chelmsford 30,349 12 Month FTC We are looking for a Customer Resolution Centre Advisor to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing. What you'll be doing Provide exceptional customer service across multimedia channels for first-time query resolution. Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required. Demonstrate empathy in customer interactions, recognising diversity. Resolve dissatisfaction at the first point of contact, escalating when needed. Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams. What...

Temporary Customer Service Advisor - Haywards Heath - Must be a driver to get to this location Temporary- 2 months Monday to Friday, 35 hours per week 8:30am to 4:30pm, Hybrid working, 2 days per week in the office 15.63 per hour A fantastic opportunity has arisen for an experienced Customer Service Advisor to join a well-known charities on a temporary basis, starting at the end of October for 2 months. The role is busy and people-focused and requires someone who enjoys speaking to customers and supporters, communicates with care and builds lasting relationships. Key responsibilities: Acting as the first point of contact for supporters by phone, email and letter Handling donations and enquiries promptly, aiming to resolve queries first time Supporting people sensitively on emotional matters, including legacies and in memory giving Making outbound calls to develop and retain supporter relationships Identifying opportunities such as Gift Aid and passing on...