Aioi Nissay Dowa Europe
Forest Hall, Newcastle upon Tyne NE12, UK
We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). At AND-E, we re not just handling claims we re helping people through one of the most stressful moments in their lives. If you re empathetic, a great listener, and passionate about delivering outstanding customer care, this is your chance to make every conversation count. You ll be the reassuring voice our customers rely on during a challenging time, guiding them through their motor claim from start to finish with care, empathy, and professionalism. From the first notice of loss (FNOL) to resolving queries about repairs or vehicle loss, you ll make every interaction clear, supportive, and efficient. We re looking for great listeners and problem solvers who can ask the right questions, make sound decisions, and explain complex situations in a way that s easy to understand. If you have strong customer service...
