Job Title: Train Cleaning Operative Location: Ardwick, Manchester Contract Details: Temporary contract for 6 months with a night shift working pattern. Salary: Hourly rate starting from 13.48 About Our Client: Join a vibrant team that thrives on delivering exceptional facility services! Our client is a leader in the industry, dedicated to creating safe, clean, and efficient environments. They value every team member and foster a culture of collaboration, respect, and excellence. If you're looking for a role where you can truly make a difference, this is the opportunity for you! Benefits & Perks: Competitive hourly rate Flexible shift pattern: 7pm - 4am, 4 on 4 off Opportunities for skill development Supportive team atmosphere Responsibilities: As a Train Cleaner, you will play a vital role in keeping our trains spotless! Your duties will include: Cleaning the interior and exterior of train carriages Completing assigned tasks with minimal...

Customer Service Advisor Contract Type : Temporary Start Date : April 27th, 2026 Contract Length : 6 months Working Pattern : Full Time (Mon-Fri, 9 am - 5 pm) Work Arrangement : 3 days per week from home Location: Conveniently based in City Centre, Manchester, our office is just an 8-minute walk from Manchester Piccadilly train station and only 1 minute from Piccadilly Gardens tram station. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you! Our client is seeking a dedicated Business Banking Telephony Advisor to join their dynamic team in the heart of Manchester. Role Overview: As a Business Banking Telephony Advisor, you will be the first point of contact for business banking customers, providing outstanding support for a variety of inquiries. Your role is vital in helping businesses operate confidently and efficiently. Key Responsibilities:...

As a Customer Experience Lead you will be a passionate customer advocate and demonstrate expertise in mapping customer journeys, identifying pain points and designing and implementing improvement initiatives. Job title: Customer Experience Lead Job Description: Customer Experience Lead Salary: Up to £34,000 depending on experience Location: Home working with travel to either Leeds, Blackburn or Manchester as required Capita Health & Welfare employs a diverse range of people, taking in health professionals, enquiry centre agents, and operations staff. Capita has a long and rich history of working in the NHS and is central to our future strategy and with Primary Care Support England (PCSE), we’re transforming healthcare delivery. Our services enable the NHS to spend less time on administration and more time looking after its patients. Our teams are helping to move medical records, providing supplies via an online portal, and managing...

We are seeking a Knowledge & Process Excellence Lead to design, implement, and maintain a robust knowledge management framework that supports operational excellence, continuous improvement, and compliance across all service areas. Job title: Knowledge & Process Excellence Lead Job Description: Knowledge & Process Excellence Lead Salary: Up to £38,000 depending on experience Location: Home working with travel to either Leeds, Blackburn or Manchester as required Capita Health & Welfare employs a diverse range of people, taking in health professionals, enquiry centre agents and operations staff.   Capita has a long and rich history of working in the NHS and is central to our future strategy and with Primary Care Support England (PCSE), we’re transforming healthcare delivery.  Our services enable the NHS to spend less time on administration and more time looking after its patients. Our teams are helping to move medical records, providing...

We are now seeking a Continuous Improvement Lead to support on implementing and ensuring delivery of high-quality provision. Job title: Continuous Improvement Lead (AI) Job Description: Continuous Improvement Lead (AI) Salary: Up to £38,000 depending on experience Location: Home working with travel to either Leeds, Blackburn or Manchester as required Capita Health & Welfare employs a diverse range of people, taking in health professionals, enquiry centre agents and operations staff.   Capita has a long and rich history of working in the NHS and is central to our future strategy and with Primary Care Support England (PCSE), we’re transforming healthcare delivery.  Our services enable the NHS to spend less time on administration and more time looking after its patients. Our teams are helping to move medical records, providing supplies via an online portal and managing GP practice closures and mergers.    The support we offer ranges from key...

We are bringing Knowledge, Learning and Quality under one dedicated leader to transform how our people—and our AI—deliver accurate, compliant, first‑time‑right outcomes at scale. This senior role is pivotal to shaping the foundation of a major transformation programme, enabling a fully AI‑enabled contact centre and back‑office operation. You will own the end‑to‑end KLQ ecosystem, ensuring operational knowledge is accurate, findable, AI‑ready, translated into effective learning, and validated through robust quality assurance. Through this, you will create a seamless flow between knowledge, capability and performance—improving customer experience, reducing errors, and accelerating time to competence. Job title: Knowledge, Learning and Quality Lead Job Description: What You’ll Be Doing: Knowledge Leadership Own the Knowledge ecosystem and act as custodian of Capita’s single source of truth for operational content. Ensure all knowledge is accurate,...