Kensington Mortgage Company
Marlow SL7, UK
We're Hiring: New Business Consultant Location: Remote Department: Sales Hours: Monday - Friday 09:00-17:30 Overall Purpose of Job Are you experienced in managing inbound Sales communications and product enquiries whilst delivering an exceptional service? We are looking for a New Business Consultant to join our growing team and play a key role in supporting broker with any enquiries about policy and criteria Key Accountabilities To manage inbound call volumes within agreed service levels from intermediaries, solicitors, and applicants, providing a seamless quality service to all parties. Adhere to the service standards as set out in the Policy & Procedures Manual Handle all communication from stakeholders in accordance with Policy & Procedures Manual Act fairly and reasonably in all dealings with intermediaries, solicitors and valuer's Enhance existing relationships with Mortgage Intermediaries on inbound calls, looking for new business...
