Gi Group
Old Basing, Basingstoke, UK
Telephone Support Person Salary: 30,000- 35,000 per year Hours: 8:30am-5:00pm (Mon-Thurs), 8:30am-4:00pm (Fri) Job Type: Full-time, Permanent Location: Basingstoke (office based) About the role We're looking for a Telephone Support Person to provide first-line telephone and email technical support across a full range of products. Support requests will include identifying spare parts/part numbers, advising on product selection, providing technical guidance, and supporting fault finding. This is an office-based role in Basingstoke and would suit someone with experience providing telephone support within a technical or mechanical environment. Benefits Competitive salary 30,000- 35,000 Early finish on Fridays (4:00pm) 33 days holiday inclusive of bank holidays Pension contribution from Day 1 Opportunity to join Medi Cash scheme from Day 1 Free onsite parking Key responsibilities Answer technical help-line and priority-line calls, providing clear...
