Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target...

An established and growing Edinburgh based contractor is looking to appoint a Senior Estimator/Estimating Manager to take full ownership of their estimating function. You will be the lead Estimator, supported by an Estimating Assistant, and will play a central role in shaping tender strategy and supporting the continued growth of the company. They deliver high-quality build, refurbishment, and fit-out projects across a range of sectors including commercial, industrial, residential, public environments, and more. As Senior Estimator/Estimating Manager, you will: - Take full responsibility for the estimating function from first principles through to final submission. - Manage and prioritise a steady flow of tenders across multiple project values. - Develop and implement estimating strategy, pricing approach and risk assessment. - Work closely with Directors and the wider commercial team to support business decisions. - Mentor and manage the Estimating Assistant. - Play a key role...

LOCATION: Edinburgh SHIFT PATTERN: as required, 40 hours per week SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE  ABM UK is seeking a dynamic and experienced Operations Manger to join our team. As an Operations Manager, you will be responsible for delivering the highest standards pf cleanliness, hygiene, waste management and other contractual tasks at out client’s sites. You will ensure that all operations are carried out efficiently and effectively, meeting client expectations and company policies and procedures.  KEY RESPONSIBILITIES  Manage the contract in accordance with company policies and procedures  Ensure high standards of cleanliness, hygiene and waste management are consistently achieved  Complete budget forecasts and monthly reconciliations  Provide...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part...

Showroom Retail Store Manager – Curtains, Flooring and Carpets An exciting opportunity for a driven retail sales professional to lead a busy interior furnishings showroom specialising in curtains, flooring and carpets. Ideal for someone passionate about retail sales, customer service, team leadership and growing showroom revenue. If you’ve also worked in the following roles, we’d also like to hear from you: Curtain Manager, Showroom Manager, Retail Sales Manager, Flooring Sales Manager, Shop Manager   SALARY: up to £50,000 per annum LOCATION: Edinburgh, Scotland JOB TYPE: Full-Time, Permanent WORKING HOURS: 8.00am to 5.30pm, Monday to Saturday (5 day week)   JOB OVERVIEW We have a fantastic new job opportunity for a Showroom Retail Store Manager to lead a successful retail showroom specialising in interior furnishings including curtains, carpets and flooring. Working in a customer-facing retail environment,...

LOCATION: WOOD MACKENZIE, Edinburgh SHIFT PATTERN: Monday to Friday 17.00-20.00 PAY RATE: £12.21 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! ROLE OVERVIEW AND PURPOSE Your duties will involve cleaning of office areas and includes hoovering, mopping, desk wiping, kitchen, and toilet cleaning. You will empty waste and top up consumables. You must have good attention to detail and high standards of cleaning. You will be responsible for disinfecting areas as per planner KEY RESPONSIBILITIES · Dusting, wiping, and disinfecting desks and all surfaces · Scrubbing kitchens and toilets · Hoovering and mopping floors · Disinfecting all high touch points · Detail work i.e. skirtings, sills, fixtures etc · Following group and company policies and procedures · Report any apparent deficiencies in systems of work or...

Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the...

Managing Recruitment Consultant/Divisional Manager - Business Support Edinburgh 38,000 - 48,000 Per Annum (Car allowance & Commission) Are you a driven recruitment leader ready to take your career to the next level? We're looking for a Managing Recruitment Consultant who's passionate about leading and inspiring a high-performing team. This is your chance to step into a pivotal role where you'll shape the future of an established, successful division, supported by solid financial resources and a culture that values your leadership. Why Join Us? Lead an experienced, results-driven billing team with a track record of success. Enjoy immediate commission with a 0% threshold for your first six months - start reaping the rewards of your hard work from day one. Benefit from award-winning training and tailored 1:1 coaching designed to accelerate your professional growth. Be part of a dynamic, success-driven culture where achievements are celebrated in style - fine...

Managing Recruitment Consultant - Finance Edinburgh City Centre 35,000 - 45,000 + Car Allowance & Uncapped Commission (Earn up to 40%) Search is one of the UK's leading recruitment organisations, with revenue exceeding 220 million and highly profitable operations across the UK. With significant backing from our private equity partners, H2, we are embarking on a market-changing investment plan. As part of this growth strategy, we are looking for an exceptional Manager to drive success within our Finance team in Edinburgh. We're passionate about empowering our people to succeed. Whether through personalised development plans, performance-driven incentives, or initiatives that support balance and wellbeing, we create an environment where our leaders can thrive and build long-term, successful teams. Leading the team as a Billing Manager, you will harness autonomy in shaping and developing your team, with the financial backing and support to build and attract a team...

LOCATION: Edinburgh, St James Quarter SHIFT PATTERN: 4 on 4 off, 38.5 hours per week PAY RATE: £12.70 per hour Purpose of the Role As a Front of House Cleaning operative, you will be required to deliver the highest standards of cleanliness and hygiene throughout St James Quarter, internally and externally by ensuring that all areas are fully maintained and safe through a planned and reactive management operations programme. ABM UK strive to meet our clients demands in the best way possible with guest experience and high-quality service being of vital importance. Main Duties / Responsibilities To support the Cleaning Presentation Supervision Team/ Deputy Presentation Manager in the day-to-day operational ensuring you perform your role in a timely manner and high standards are achieved. Be an active team member on site ensuring service is delivered to high standard and all colleagues display appropriate behaviours and add value to the service operation and guest...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment...

We are seeking an experienced Site Manager with a strong background in civils and groundworks to join our growing team. You will be responsible for leading and managing all aspects of site delivery for civil engineering and groundwork projects, ensuring high standards of quality, safety, and efficiency throughout execution. The successful candidate will have proven experience managing complex groundworks packages, including earthworks, drainage, foundations, and associated civil works. Key Responsibilities Oversee day-to-day site operations and delivery of civils and groundworks projects from start to finish. Lead, coordinate, and manage on-site labour, subcontractors, plant, and equipment. Ensure all works are carried out safely, on time, and within budget while meeting quality standards. Interpret and apply technical drawings, specifications, and programme requirements. Conduct regular site inspections, progress reports, risk assessments, and toolbox talks. Liaise...

Site Engineer Quality & Adoptions East / Central Scotland Multi-site role Design & Engineering Team Be the technical backbone behind infrastructure quality and successful adoptions across multiple live housing developments. An established residential developer is seeking a technically strong, site-focused engineer to take ownership of infrastructure inspection, quality assurance and the structured close-out of developments through to adoption. This role sits within the Design & Engineering team , reporting to the Engineering Manager not site management and focuses on ensuring roads, drainage, SUDS and external works are constructed correctly, signed off properly and successfully adopted by bodies such as Scottish Water and local authorities. The Role You ll work across multiple live developments throughout East and Central Scotland, carrying out programmed inspections of groundworks and infrastructure, verifying compliance with drawings and standards,...

Clerical Officer - Lothian Clerical Officer Part Time Position Available 25 hours per week (can be discussed) Flexibility can be discussed school hours are suitable for this role Location (On-Site) Craigmillar, Edinburgh EH16 4NT Salary: £24,242 Pro Rata SA1152 We are looking for a Clerical Officer to join our Edinburgh & The Lothians Team ! You will support all key administrative functions across the region. From maintaining records to supporting our finance and personnel processes, your work will help us deliver high-quality services. You will be part of a small and friendly team that plays a vital role in keeping our services running smoothly. What You ll Do: Provide efficient and effective reception cover Provide essential administrative support to the team Maintain records and assist with financial and personnel systems Use your excellent organisational skills to support day-to-day operations Work closely as a key support for...

Role: Registered Nurse (RMN and RGN) Salary: 23 - 32 per hour Location: Edinburgh We are looking for Registered Nurses to join our team in Edinburgh If you're seeking ad hoc or regular shifts with great flexibility, look no further! We work with private care homes, alcohol and addiction services, private hospitals, community work, and other healthcare organisations. What we can offer: Competitive weekly pay and enhanced bank holiday rates Bonuses Flexibility FREE uniform Refer a friend scheme FREE PVG A dedicated consultant who you will have regular contact with A proactive nurse manager for clinical support Bespoke face to face training and support Permanent opportunities are also available What we need from you: Right to work in the UK Valid NMC registration 6+ months experience in the UK within a relevant setting in the last 3 years We would also love to speak to Senior Carers, Team Leaders, Home Managers, Deputy Managers and Unit Managers and offer both...

Search is supporting the recruitment of a Finance Assistant near Edinburgh with hybrid working for an international organisation. Working within the UK finance team, you'll support a range of day to day financial processes and month end tasks. This is an excellent opportunity for someone who enjoys variety, takes ownership of their workload and is comfortable working remotely with occasional time in the office. Your responsibilities will include: Logging and managing the approval of supplier invoices Recording transactions within the finance system Preparing supplier payment lists and setting up online payments Handling supplier and internal finance queries Coordinating monthly corporate card submissions and staff expense processing Recording expenditure accurately into the finance system Assisting with preparation of payroll data for an external provider Posting payroll related journals and creating associated bank payments Completing weekly bank reconciliations and...

As Chief Engineer at Royal Scotsman, a Belmond Train, you will oversee all engineering and maintenance, ensuring safe and successful operation according to ORR and National Rail standards. This leadership role involves managing the engineering team, contractors, and budgets. You will be responsible for forecasting and delivering all maintenance, developing strategic plans for optimal product condition, and managing supply chains and sustainability initiatives. You will foster clear communication with all stakeholders, maintain compliance with company policies, and champion continuous improvement, all while ensuring efficient resource utilization and a strong focus on safety and operational excellence. Primary Responsibilities Include: Overall Maintenance and Operations:  Taking full control of all maintenance and engineering required to safely maintain and operate the Royal Scotsman. This involves managing employees, contractors, and support services in line with budget...

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.   We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity | Against Racism WE NEED YOU TO: Consistently deliver exceptional service Welcome clients warmly, guide them to products and understand their needs to ensure a positive shopping experience Efficiently manage stock by pair checking, organising...

Search are supporting the recruitment of a Payroll Business Partner to join the finance function of a respected charitable organisation in Edinburgh. This is a fantastic opportunity for an experienced payroll professional to take ownership of payroll operations, lead a small team, and play a key role in delivering a high quality payroll service to both employees and supported customers. About the Role As Payroll Business Partner, you'll be responsible for managing payroll staff, ensuring accurate processing of all payroll cycles, and maintaining compliance with statutory requirements. You'll oversee payroll systems, reporting, and reconciliations, while providing expert guidance on PAYE, NI, auto enrolment and wider payroll legislation. This is a varied and impactful role where attention to detail, leadership and stakeholder communication are integral. Key Responsibilities: Line manage and support Payroll Officers Oversee end to end payroll processing Review calculated...

Purpose of the role: We are seeking a highly skilled and experienced Senior Technical Business Analyst to join our team. Job title: Senior Technical Business Analyst Job Description: What you'll be doing: This role requires close collaboration with various stakeholders to gather and prioritise requirements. Translate requirements into actional items in collaboration with technical leads that can be implemented by a development team. Conduct gap analysis to identify areas where improvements can be made using AI products.  Develop detailed functional and technical specifications for specific deliveries.  Work closely with AI engineers and other technical teams to ensure seamless integration of AI solutions.  Provide ongoing support and clarification to the development team.  Ensure that developed solutions meet business needs via stakeholder engagement, UAT testing, and metric analysis. Monitor and analyse product performance, using data and...