Customer Service Team Leader An exciting opportunity for a customer-focused team leader with experience in customer service, operations management, KPI reporting and staff development. You will support the delivery of energy advice services across North East Scotland. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Team Leader, Service Delivery Team Leader, Advice Centre Supervisor, Contact Centre Team Leader, Customer Operations Team Leader, Call Centre Team Leader, Advice Centre Team Leader   SALARY: £30,750 per annum + Generous Benefits (see below) LOCATION: Hybrid Working from Home and the Office - Applicants should reside in the North-East and be prepared to work from Aberdeen or Dundee when requested for office-based workdays or in-person meetings JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, working 5 days out of 7, with core hours from Monday to...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.   We are delighted to present a newly created opportunity for a Cyber Security Engineer to join our internal security team. Reporting to the CISO and working closely with IT, you will help implement, maintain, and improve Sword’s technical security controls, with a strong focus on Microsoft security technologies. You will play an important role in strengthening monitoring, detection, protection, and response across the business. This is a mid-level role suited to someone with solid hands-on experience, a positive can-do attitude, and...

Lecturer in Digital and Business Transformation An exciting opportunity for a Lecturer in Digital and Business Transformation to help shape future-focused higher education programmes in AI for business, digital transformation and organisational change within a modern university environment. If you’ve also worked in the following roles, we’d also like to hear from you: AI Lecturer, Business Lecturer, Digital Transformation Consultant, Management Lecturer, Higher Education Tutor   SALARY: £39,906 to £56,535 per annum LOCATION: Garthdee, Aberdeen, Scotland JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday   JOB OVERVIEW We have a fantastic new job opportunity for a Lecturer in Digital and Business Transformation to join a progressive higher education environment delivering innovative teaching across undergraduate, postgraduate and executive education programmes. As a Lecturer...